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Application Support Analyst Jobs in Connecticut (NOW HIRING)

nLeague

Application Support Analyst

Hartford, CT · On-site

Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 Duration: 10+ Months (On-Site) Ther Office of Early Childhood is seeking a Application Support ...

FAVARH

Application Support Consultant

Windsor, CT · On-site

Work closely with Business users for requirement analysis and design engineering solutions for ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the ... This may require analyzing stack-traces, system-logs, stepping through code in a debugger etc. to ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the ... This may require analyzing stack-traces, system-logs, stepping through code in a debugger etc. to ...

Osaic

Application Support Specialist

Meriden, CT · On-site

$48K - $50K/yr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Application Support Specialist Location(s): Meriden: 538 Preston Avenue, Suite 240 ...

Osaic

Application Support Specialist

Meriden, CT · On-site

$48K - $50K/yr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Application Support Specialist Location(s): Meriden: 538 Preston Avenue, Suite 240 ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Customer Service Opportunity in Financial Services Application Support Specialist Location(s): Meriden: 538 Preston Avenue, Suite 240, Meriden, CT 06450 Role Type: Full-time, Non-Exempt Salary: $48 ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Customer Service Opportunity in Financial Services Application Support Specialist Location(s): Meriden: 538 Preston Avenue, Suite 240, Meriden, CT 06450 Role Type: Full-time, Non-Exempt Salary: $48 ...

Subway

AMS Support

Shelton, CT

AMS Support partners closely with business users, application owners, vendors, and technology teams ... analysis efforts; validate fixes and enhancements post-deployment. Support change and release ...

Product Ventures

Internship General Application

Fairfield, CT · On-site

$15.25 - $19.75/hr

... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... in application materials based on available information. These tools assist our recruitment team ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Connecticut

Application Support Analyst information

See Connecticut salary details

$15

$37

$66

How much do application support analyst jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for application support analyst in Connecticut is $37.39, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $42.55 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Connecticut?

For Application Support Analyst jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Connecticut look for?

The top searched job categories for Application Support Analyst jobs in Connecticut are:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,762 per year, or $37.4 per hour.

Application Support Analyst

Hartford, CT • On-site

nLeague
See more jobs at nLeagueexternal

Contractor

Re-posted 7 days ago

Job description

Job ID:  65763

Position:  Application Support Analyst

Client: CT OEC

Location: 450 Columbus Blvd   Hartford,  Connecticut    06103

Duration: 10+ Months (On-Site)

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams.   This is a hybrid position as the incumbent will be required to be onsite at least one day a week.

Scope of Work:

  • The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Contractor will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.

Deliverables:

  • End-user technical support responses and resolutions
  • Issue triage, documentation, and tracking in Azure DevOps and JIRA
  • Support tickets with troubleshooting notes
  • Feedback documentation for enhancements and new portal features
  • UAT support for Salesforce and Single-Entry Portal releases
  • User support guides, knowledge base entries, or process documentation as needed
  • Work will be ongoing throughout the engagement, supporting bi-weekly or monthly release cycles. Major activities include onboarding, portal enhancement support, UAT cycles, user feedback gathering, and Single
  • Entry Portal rollout support.
  • Successful fulfilment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from business stakeholders.
  • Contractor should demonstrate a deep understanding of the Salesforce provider and parent portals and provide high-quality end-user support.

Responsibilities:

  • Provide technical support to end users of the provider portal, parent portal, and Single Entry Portal
  • Assist technical analysts with enhancements, testing, and documentation
  • Participate in agile ceremonies, backlog refinement, and release readiness discussions
  • Perform root cause analysis and collaborate with developers on bug resolution
  • Support UAT test cycles and portal validation activities
  • Maintain clear communication with stakeholders and users