Production Application Support Manager Duration: FULL TIME Location: Denver, CO : Work in Denver ... service levels for identifying recurring issues and owning the resolution to completion • ...
Production Application Support Manager Duration: FULL TIME Location: Denver, CO : Work in Denver ... service levels for identifying recurring issues and owning the resolution to completion • ...
Production Application Support Manager Duration: FULL TIME Location: Denver, CO : Work in Denver ... service levels for identifying recurring issues and owning the resolution to completion • ...
Production Application Support Manager Duration: FULL TIME Location: Denver, CO : Work in Denver ... service levels for identifying recurring issues and owning the resolution to completion • ...
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About this Role The Manager, Environmental Services will lead the planning and execution of ... application, interview, or hiring processes or to perform the essential functions of a position ...
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About this Role The Manager, Environmental Services will lead the planning and execution of ... application, interview, or hiring processes or to perform the essential functions of a position ...
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Quick apply
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Quick apply
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The Manager of Competition Services is responsible for developing and executing on all elements of ... In completing this application, and when submitting related documentation, applicants may redact ...
Manager: Competition Services
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The Manager of Competition Services is responsible for developing and executing on all elements of ... In completing this application, and when submitting related documentation, applicants may redact ...
Manager: Competition Services
$57K - $73K/yr
The Manager of Competition Services is responsible for developing and executing on all elements of ... In completing this application, and when submitting related documentation, applicants may redact ...
Manager: Competition Services
Breckenridge, CO · On-site
$57K - $73K/yr
The Manager of Competition Services is responsible for developing and executing on all elements of ... In completing this application, and when submitting related documentation, applicants may redact ...
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... an application with us. There is a good chance we may be looking for a wide variety of new roles ... Services as a General Manager, Operations Manager, Call Center Manager, Marketing Manager, HR ...
... an application with us. There is a good chance we may be looking for a wide variety of new roles ... Services as a General Manager, Operations Manager, Call Center Manager, Marketing Manager, HR ...
Application Services Manager information
See Colorado salary details
$99.4K - $108K
5% of jobs
$108K - $116.7K
11% of jobs
$122.8K is the 25th percentile. Wages below this are outliers.
$116.7K - $125.3K
13% of jobs
$125.3K - $134K
7% of jobs
$134K - $142.6K
9% of jobs
The median wage is $151.3K / yr.
$142.6K - $151.3K
5% of jobs
$151.3K - $159.9K
1% of jobs
$159.9K - $168.6K
21% of jobs
$171K is the 75th percentile. Wages above this are outliers.
$168.6K - $177.2K
10% of jobs
$177.2K - $185.9K
10% of jobs
$185.9K - $194.5K
9% of jobs
$99.4K
$150.8K
$194.5K
How much do application services manager jobs pay per year?
How does an Application Services Manager typically collaborate with IT and business teams to ensure alignment of application solutions with organizational goals?
What does an Application Services Manager do?
What are the key skills and qualifications needed to thrive as an Application Services Manager?

Full-time
Re-posted 20 days ago
Job description
Duration: FULL TIME
Location: Denver, CO : Work in Denver office 3+ days per week minimum, remote 2 days
Primary Responsibilities Will Include:
• Owning the Internal and external client satisfaction and experience
• Perform application support leadership functions, such as defining strategy, measuring application performance, impact on infrastructure, defining KPIs, and mentoring team members.
• Assist and support business teams on day-to-day requests.
• Act as an IT referent for the business users by mastering different in-house platforms and interfaces Responsible for establishing and managing the production support budget.
• Responsible for managing Third Party Service providers, support desk etc.
• Responsive to a distributed / highly remote user base.
• Continue to build best in class Production support desk with service levels for identifying recurring issues and owning the resolution to completion
• Cultivate and build a Service Level Agreement and due date focused engineering culture.
• Collaborate with your peers and leadership to help define our technical direction and product/project roadmaps.
• Communicate frequently with all stakeholders to provide project status, risk analysis, technical recommendations and resource constraints that may impact strategic direction.
• Troubleshoot production issues and support triage, reporting, and correction of production software.
• Participate in SOC 1 & SOC2 accreditation.
• Provide technical support to all Client Group branches (onsite and remote)
• Work with colleagues to identify IT problems and advise on the possible solution(s)
• Configure software solutions as defined by the IT group
• Work on IT Administration (creation of new user accounts, password resets, etc....)
• Provide basic training to the employees on the most common applications
• Act as a liaison between the Client IT Group and partners (resellers, integrators, 3rd application vendors)
• Maintain the Gen II Helpdesk Ticketing System • Escalate highly technical issues to the appropriate engineers or Partners
• Perform other job-related duties as assigned
Job Requirements, Skills, Education, and Experience:
• Comfortable working hands-on while leading and growing a small team.
• Demonstrated experience managing support teams and developing direct reports through promotion, performance review communication, accountability, and motivation/engagement.
• Deep understanding of how to build an efficient IT support operation including proactive monitoring and high levels of automation.
• A history of working in fast-moving environments handling multiple, competing priorities.
• Excellent written and verbal communication skills with the ability to present complex technical information clearly and concisely to various audiences.
• 2-5 years of experience
• Experience/Knowledge of programming in SQL.
• Strong Excel skills. • Ability to manipulate large sets of data.
• Fast learning and ability to adapt quickly to a new environment.
• Ability to prioritize, think independently, and handle multi-tasks.
• High analytical ability and thinking out of the box.
• Strong attention to details
• Fluent in English.
• Bachelor's degree in accounting and related technology experiences a definite plus.
Nice to have:
• Knowledge of the Fund Accounting platform
• Knowledge of a treasury management system
• Knowledge of Private Equity/Real estate or corporate finance
About Aci Infotech
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Piscataway, NJ, US
Year founded
2006