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Application Production Support Analyst Jobs in Georgia

RemX

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Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Perform root cause analysis and drive issue resolution efforts. * Support change management and ... Proven experience in Application Support, Production Support, Technical Operations, or a similar ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

InComm Payments

Product Support Analyst I

Columbus, GA · On-site

The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by providing second-level technical support. Our team provides global support for mobile & web-based ...

InComm Payments

Product Support Analyst I

Columbus, GA · On-site

The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by providing second-level technical support. Our team provides global support for mobile & web-based ...

Spark Tek Inc

Production Support Engineer

Kennesaw, GA · On-site

$38.75 - $50.50/hr

The role involves writing scripts and queries for databases, debugging application issues, and ... analyzing or redirecting to right technology team as needed • timely resolution • writing ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Coordinate with business analysts to capture feedback and route enhancement requests appropriately ... Junior to mid-level engineer with a solid technical foundation and interest in application support ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Coordinate with business analysts to capture feedback and route enhancement requests appropriately ... Junior to mid-level engineer with a solid technical foundation and interest in application support ...

Prutech Solutions

Jr Analyst

Atlanta, GA · On-site

... production support, financial technology, application troubleshooting, and capital markets. Key ... Strong analytical and problem-solving skills. · Ability to analyze issues methodically and ...

New

Ohio State University

ATS Support Analyst

Augusta, GA · On-site

If you have questions while submitting an application, please review these frequently asked ... ATS Support Analyst Department:Health System Shared Services | Automated Transport System Under the ...

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Application Production Support Analyst information

Infographic showing various Application Production Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Technical Lead (Application & Production Support)

Alpharetta, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about RemXexternal

$100K - $115K/yr

Full-time

Medical, Dental, Vision

Posted 27 days ago

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Key responsibilities

  • Lead daily production support operations for enterprise applications.

  • Coordinate and lead response efforts during critical production incidents, including Priority 1 (P1) events.

  • Develop and execute complex SQL queries for monitoring, reporting, troubleshooting, and analysis.

Job description

Contract-to-Hire Alpharetta, GA (Preferred) | Remote Considered for Exceptional Candidates


We are seeking an experienced Technical Lead to join our team in a hands-on leadership role supporting mission-critical applications and production environments. This position is ideal for a technical professional who thrives in fast-paced environments, enjoys solving complex production issues, and has experience leading support teams through high-priority incidents.


This is a contract-to-hire opportunity with the potential for long-term growth based on performance and business needs.


What You'll Do

  • Lead daily production support operations for enterprise applications.
  • Monitor production environments and manage scheduled process automation activities.
  • Coordinate and lead response efforts during critical production incidents, including Priority 1 (P1) events.
  • Facilitate incident bridge calls and communicate effectively with technical teams, leadership, and business stakeholders.
  • Lead daily scrum and support transition meetings between U.S. and offshore teams, ensuring seamless knowledge transfer.
  • Develop and execute complex SQL queries for monitoring, reporting, troubleshooting, and analysis.
  • Perform root cause analysis and drive issue resolution efforts.
  • Support change management and release activities across multiple environments.
  • Test, document, and validate environment changes and operational processes.
  • Mentor team members and provide technical leadership across support functions.
  • Participate in after-hours support and escalation activities when required.


What We're Looking For

Required Qualifications

  • Proven experience in Application Support, Production Support, Technical Operations, or a similar enterprise support environment.
  • Experience leading, mentoring, or managing technical support teams.
  • Advanced SQL skills with the ability to write and troubleshoot complex queries.
  • Strong troubleshooting and root cause analysis capabilities.
  • Experience managing and resolving high-severity production incidents.
  • Familiarity with ITIL best practices and service management processes.
  • Experience with Change Management and Release Management.
  • Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
  • Ability to work effectively under pressure and prioritize competing demands.


Preferred Qualifications

  • Experience supporting payment processing, financial services, fintech, or other high-transaction environments.
  • Experience working with distributed global teams, including offshore support organizations.
  • Agile and Scrum experience.
  • Familiarity with tools such as ServiceNow, Jira, or similar ticketing platforms.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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