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Application Analyst Jobs in Springfield, MA (NOW HIRING)

nLeague

Application Support Analyst

Hartford, CT · On-site

Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 Duration: 10+ Months (On-Site) Ther Office of Early Childhood is seeking a Application Support ...

FAVARH

Application Support Consultant

Windsor, CT · On-site

Work closely with Business users for requirement analysis and design engineering solutions for ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...

Pwc

Duck Creek Application Architect, Manager

Hartford, CT · On-site

$99K - $232K/yr

... business application consulting specialise in consulting services for a variety of business ... These individuals analyse client needs, implement software solutions, and provide training and ...

Trinity College

Senior Programmer Analyst

Hartford, CT · On-site

$45 - $60.75/hr

Understanding of enterprise application integration concepts, configuration vs. customization, and end-to-end workflow design * Strong analytical, troubleshooting, and critical thinking skills

City of Hartford, CT

Management Analyst

Hartford, CT · On-site

$51K - $86K/yr

Analyze administrative systems and practices, to identify difficult organizational problems, and to ... Application must be completed in its entirety, including required documentation. Applications ...

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All JobsApplication Analyst JobsApplication Analyst Jobs in Springfield, MA

Application Analyst information

See Springfield, MA salary details

$34.9K

$83.3K

$138.5K

How much do application analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application analyst in Springfield, MA is $83,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What is an application analyst?

Application Analysts are professionals who manage, support, and optimize software applications within an organization. They work closely with end users to troubleshoot issues, implement updates, and ensure that business applications run smoothly and efficiently. Application Analysts also collaborate with IT teams and vendors to integrate new software solutions and maintain system documentation. Their role is critical in ensuring that business operations relying on software applications are uninterrupted and effective.

What are the key skills and qualifications needed to thrive as an application analyst?

To thrive as an Application Analyst, you need a solid understanding of software applications, troubleshooting, and business process analysis, often supported by a degree in computer science, information systems, or a related field. Familiarity with database management, application lifecycle tools, and industry-specific software is commonly required, and certifications like ITIL or CompTIA can be advantageous. Strong problem-solving abilities, communication skills, and attention to detail help you effectively support users and collaborate with technical teams. These skills and qualifications ensure smooth application performance, optimize business workflows, and minimize system disruptions.

What are some common challenges faced by application analysts when supporting multiple software systems?

Application Analysts often juggle the demands of maintaining and troubleshooting several software applications simultaneously. A key challenge is prioritizing support requests from different departments while ensuring minimal downtime and smooth user experiences. Staying updated with frequent software updates and integrations also requires strong organizational skills and adaptability. Collaboration with IT, vendors, and end-users is essential to resolve complex issues efficiently and to implement system improvements.

What is the difference between Application Analyst vs Business Analyst?

AspectApplication AnalystBusiness Analyst
CertificationsIT-related certifications (e.g., CBAP, CCBA)Business analysis certifications (e.g., CBAP, PMI-PBA)
Work EnvironmentIT departments, software companies, healthcare, financeBusiness units, consulting firms, corporate strategy teams
Employer & Industry UsageTechnology and healthcare sectorsVarious industries including finance, healthcare, and retail
Primary FocusAnalyzing, implementing, and supporting software applicationsIdentifying business needs and recommending solutions

Application Analysts focus on managing and supporting software applications within organizations, ensuring technical functionality. Business Analysts concentrate on understanding business processes and requirements to recommend strategic solutions. While both roles require analytical skills and often overlap in project environments, their core responsibilities and certifications differ slightly, aligning with their specific focus areas.

Do application analysts make a lot of money?

Application analysts typically earn a competitive salary that varies by experience, location, and industry. According to industry data, the median annual salary for an application analyst ranges from $60,000 to $85,000, with potential for higher earnings with certifications and specialized skills in areas like database management or project coordination.

What does an application analyst do?

An application analyst is responsible for managing, supporting, and optimizing software applications within an organization. They analyze system performance, troubleshoot issues, implement updates, and may collaborate with developers and users to ensure applications meet business needs, often using tools like SQL and monitoring software. Strong problem-solving skills and knowledge of IT environments are essential for this role.

What job categories do people searching Application Analyst jobs in Springfield, MA look for?

The top searched job categories for Application Analyst jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Application Analyst jobs?

Cities near Springfield, MA with the most Application Analyst job openings:

Application Analyst jobs near you
Infographic showing various Application Analyst job openings in Springfield, MA as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 64% In-person, 14% Hybrid, and 22% Remote job distribution, with an average salary of $83,325 per year, or $40.1 per hour.

Application Support Analyst

nLeague

Hartford, CT • On-site

Contractor

Re-posted 3 days ago

Job description

Job ID:  65763

Position:  Application Support Analyst

Client: CT OEC

Location: 450 Columbus Blvd   Hartford,  Connecticut    06103

Duration: 10+ Months (On-Site)

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the Salesforce platform. This role will also support the delivery and rollout of a new Single-Entry Portal, working closely with business stakeholders, developers, analysts, and agile teams.   This is a hybrid position as the incumbent will be required to be onsite at least one day a week.

Scope of Work:

  • The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Contractor will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Contractor will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.

Deliverables:

  • End-user technical support responses and resolutions
  • Issue triage, documentation, and tracking in Azure DevOps and JIRA
  • Support tickets with troubleshooting notes
  • Feedback documentation for enhancements and new portal features
  • UAT support for Salesforce and Single-Entry Portal releases
  • User support guides, knowledge base entries, or process documentation as needed
  • Work will be ongoing throughout the engagement, supporting bi-weekly or monthly release cycles. Major activities include onboarding, portal enhancement support, UAT cycles, user feedback gathering, and Single
  • Entry Portal rollout support.
  • Successful fulfilment of support responsibilities, timely response to user-reported issues, accurate documentation, effective communication with technical analysts, and positive feedback from business stakeholders.
  • Contractor should demonstrate a deep understanding of the Salesforce provider and parent portals and provide high-quality end-user support.

Responsibilities:

  • Provide technical support to end users of the provider portal, parent portal, and Single Entry Portal
  • Assist technical analysts with enhancements, testing, and documentation
  • Participate in agile ceremonies, backlog refinement, and release readiness discussions
  • Perform root cause analysis and collaborate with developers on bug resolution
  • Support UAT test cycles and portal validation activities
  • Maintain clear communication with stakeholders and users