Application Analyst Jobs in Phoenix, AZ (NOW HIRING)

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description:

Responsible for implementation, maintenance, optimization, and support of assigned clinical applications. Partners with cross functional teams, vendors, and customers to analyze workflows, determine application capabilities, and drive design decisions. Provides application maintenance, develops and executes test plans, and supports implementation efforts. Applies troubleshooting and critical thinking to fulfill customer needs and communicates status effectively and timely.

Key Responsibilities

Issue Resolution

• Independently supports and resolves complex issues in accordance with service expectations and change management policies.
• Takes ownership of escalated issues and collaborates with internal teams and vendors through resolution.
• Follows and may lead enhancement and change management processes.
• Provides scheduled daytime and after-hours on-call coverage.

Operational Support and Improvement

• Researches and communicates options to inform strategy for implementing tools and systems.
• Proactively identifies and advocates for process improvement opportunities.
• Participates in technical and decision-making discussions.
• Creates and maintains technical documentation.
• Completes application build activities for assigned applications and mentors staff on documented release processes.
• Reviews release notes and configures and tests application changes.
• Maintains application standards, certifications, and program requirements.

Basic Qualifications:

• A minimum of two years of healthcare information systems experience including knowledge of HIPPA and applicable regulatory requirements

• A minimum of one year of experience with ServiceNow ITSM

• High school diploma or GED

Additional Qualifications:

• Strong written and verbal communication skills.

• Proven analytical, problem-solving, and critical-thinking skills.

• Ability to manage priorities and deadlines in a fast-paced environment.

• Proactively communicates risks and issues and takes appropriate action.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/09/2026.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

California $47 to $57

Cleveland $47 to $57

Colorado $47 to $57

District of Columbia$47 to $57

Illinois $47 to $57

Maine $47 to $57

Maryland $47 to $57

Massachusetts$47 to $57

Minnesota $47 to $57

New York $47 to $57

New Jersey$47 to $57

Virginia $47 to $57

Washington $47 to $57

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Read more here

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