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Application Analyst Ii Jobs in Raleigh, NC (NOW HIRING)

DPR Construction

EHS Application Admin

Raleigh, NC · On-site

Application Administrator - EHS TechnologyDescription The application administrator is accountable ... 2 and/or 3 support, performing break-fix activities, complex issue resolution, root cause analysis ...

Duke Energy

Product Analyst

Raleigh, NC · Hybrid

Important Application Submission Information In order to ensure your application is successfully ... Two or more years of work experience in utility industry * Generation, transmission, and ...

Arclin

Wood Application Technologist

Moncure, NC · On-site

MS degree will substitute for two (2) years of experience. * Attention to detail and ability to ... Ability to analyze results to draw conclusions and present findings * Ability to work efficiently ...

Arclin

Wood Application Technologist

Moncure, NC · On-site

MS degree will substitute for two (2) years of experience. * Attention to detail and ability to ... Ability to analyze results to draw conclusions and present findings * Ability to work efficiently ...

WakeMed

Project Manager II, IS

Raleigh, NC · On-site

Overview The IS Project Manager II, under general direction, formulates/defines system scope and ... analysis, project management and considers the business implications of the application of ...

Infojini Inc

Business Analyst

Raleigh, NC · On-site

... n Development for customers across the United States. We focus on delivering business focused ... solution 2. Identifying and documenting business processes, issues, value levers, metrics, and ...

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All JobsApplication Analyst Ii JobsApplication Analyst Ii Jobs in Raleigh, NC

Application Analyst Ii information

See Raleigh, NC salary details

$34K

$81.3K

$135.1K

How much do application analyst ii jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application analyst ii in Raleigh, NC is $81,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,700.00 and $91,400.00 per year, depending on experience, location, and employer.

How does an Application Analyst II typically collaborate with other IT and business teams to support organizational goals?

As an Application Analyst II, you will frequently work cross-functionally with both IT colleagues and business stakeholders. Collaboration often involves gathering requirements from end users, coordinating with developers to troubleshoot or enhance applications, and working with project managers to ensure system updates align with business objectives. Effective communication and the ability to translate technical language into business terms are essential, as you'll serve as a bridge between technical teams and end users. This collaborative environment helps ensure that applications remain reliable, user-friendly, and aligned with organizational needs.

What are the key skills and qualifications needed to thrive as an Application Analyst II, and why are they important?

To thrive as an Application Analyst II, you need a strong background in computer science or information systems, experience with application troubleshooting, and analytical problem-solving skills, often supported by a relevant bachelor's degree. Familiarity with enterprise software, SQL databases, and ticketing systems like ServiceNow is typically required, and certifications such as ITIL or CompTIA can be advantageous. Excellent communication, attention to detail, and the ability to work collaboratively with diverse teams help distinguish top performers in this role. These skills ensure effective resolution of technical issues, smooth application performance, and robust support for end users and business operations.

What does an Application Analyst II do?

An Application Analyst II is responsible for supporting, maintaining, and optimizing software applications within an organization. They analyze user needs, troubleshoot technical issues, and coordinate with IT and business teams to implement solutions. This role often involves configuring applications, managing system upgrades, and ensuring the applications run efficiently to meet business requirements. Application Analyst II professionals typically have more experience than entry-level analysts and may mentor junior staff or lead small projects.

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Application Analyst Ii jobs near you
Infographic showing various Application Analyst Ii job openings in Raleigh, NC as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $81,283 per year, or $39.1 per hour.

IT Quality Assurance Analyst II (Remote TX, NC, AZ)

First Citizens Bank

Raleigh, NC

Full-time

Re-posted 14 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

The IT Quality Assurance analyst II is responsible for ensuring the quality, stability, and compliance of Salesforce Financial Services Cloud application supporting banking and financial services operations.
This role designs and executes test plans, coordinates defect resolution with development, product and business teams and supports continuous improvement of QA processes for Salesforce FSC and related integrations.


Responsibilities
  • Lead test planning and execution for Salesforce FSC enhancements, releases, and projects, including functional, regression, integration, and user acceptance testing.
  • Develop and maintain detailed test cases, scripts, and test data aligned to business
    requirements, user stories, and acceptance criteria in an agile environment
  • Execute manual testing as needed for core FSC capabilities such as financial
    accounts, client data model, households/relationship groups, referrals, and onboarding journeys
  • Validate end-to-end processes across Salesforce FSC and integrated systems (core banking, digital channels, data warehouses, document management, and middleware such as MuleSoft), including APIs and batch processes Log, prioritize, and track defects through resolution, working closely with Salesforce admins/developers, integration teams, and product owners.
  • Perform regression testing for major and minor releases, including smoke/sanity
    testing in lower environments and production validation as needed.
  • Participate in requirements and design reviews to identify testability, quality, and control considerations early in the lifecycle.
  • Help estimate and size testing efforts (functional, regression, integration, and UAT support) as part of agile sprint planning, partnering with QA and Product Owners to ensure the test scope fits team capacity
  • Ensure test coverage for regulatory and compliance-related requirements within the Salesforce FSC solution.
  • Document and maintain QA artifacts (test plans, traceability matrices, execution logs, defect metrics) in alignment with IT quality and SDLC standards
  • Support and improve QA standards, templates, and processes, including contributions to test automation strategy for Salesforce
  • Collaborate with business stakeholders to support UAT, provide testing progress updates, and demonstrate tested functionality where needed.
  • Monitor and report key quality metrics to drive continuous improvement.

Qualifications

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization


• Hands-on experience testing Salesforce configurations (page layouts, flows,
validation rules, security model, profiles/permission sets) and custom
Apex/Lightning components
• Familiarity with financial services or banking processes (e.g., retail banking, lending,
wealth or deposits), preferably within a bank, credit union or financial institution.
• Working knowledge of QA tools such as JIRA, Test-Ray, Azure DevOps, or similar for
test and defect tracking.
• Strong understanding of integration testing concepts (REST/SOAP APIs, middleware,
data feeds) and experience validating data across systems.
• Excellent analytical documentation, and communication skills, with the ability to
collaborate effectively with technical and non-technical stakeholders.


Preferred
• Salesforce certifications such as Salesforce Administrator or Platform App Builder.
• Experience in regulated environments with strong controls and audit requirements
(banking, financial services, or insurance)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization


• Hands-on experience testing Salesforce configurations (page layouts, flows,
validation rules, security model, profiles/permission sets) and custom
Apex/Lightning components
• Familiarity with financial services or banking processes (e.g., retail banking, lending,
wealth or deposits), preferably within a bank, credit union or financial institution.
• Working knowledge of QA tools such as JIRA, Test-Ray, Azure DevOps, or similar for
test and defect tracking.
• Strong understanding of integration testing concepts (REST/SOAP APIs, middleware,
data feeds) and experience validating data across systems.
• Excellent analytical documentation, and communication skills, with the ability to
collaborate effectively with technical and non-technical stakeholders.


Preferred
• Salesforce certifications such as Salesforce Administrator or Platform App Builder.
• Experience in regulated environments with strong controls and audit requirements
(banking, financial services, or insurance)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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