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Appliance Service Manager Jobs in Indiana (NOW HIRING)

FirstKey Homes

Service Technician II

Indianapolis, IN · On-site

Other duties may be assigned by the manager based on company needs. Working Conditions * Indoor and ... Experience performing repairs and maintenance on plumbing, electrical, HVAC systems, appliances ...

FirstKey Homes

Service Technician II

Indianapolis, IN · On-site

Other duties may be assigned by the manager based on company needs. Working Conditions * Indoor and ... Experience performing repairs and maintenance on plumbing, electrical, HVAC systems, appliances ...

Van's Home Center

Service Technician Apprentice

Auburn, IN · On-site

$18 - $20/hr

Install home appliances/equipment * Learn to accurately diagnose and repair appliances/equipment in ... With support from dedicated management, sales, and customer service teams, we will never fail to ...

Morgan Properties

Service Technician

Fort Wayne, IN · On-site

$20 - $23/hr

Troubleshoot and complete service requests, including HVAC, appliance repair, plumbing, electrical ... Established in 1985, Morgan Properties is a national real estate investment and management company ...

GE Appliances

Delivery Driver

Elkhart, IN · On-site

$16 - $20/hr

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest ... Ask for feedback on provided services and resolve clients' complaints. * Assist with warehouse ...

Bish's RV

RV Service Technician

Anderson, IN

... appliances, and chassis components. Your technical expertise and attention to detail will play a ... Supportive management team and an organized work environment * Opportunities for advancement and ...

Forty2

Apartment Service Technician - Lebanon, IN

Lebanon, IN · On-site

$18 - $21.50/hr

Respond promptly to maintenance service requests, including HVAC, plumbing, electrical, appliance ... Strong organizational skills to manage multiple responsibilities effectively * A proactive and ...

Forty2

Apartment Service Technician - Lebanon, IN

Lebanon, IN · On-site

$18 - $21.50/hr

Respond promptly to maintenance service requests, including HVAC, plumbing, electrical, appliance ... Strong organizational skills to manage multiple responsibilities effectively * A proactive and ...

BISHS RV INC

RV Service Technician

Anderson, IN

... appliances, and chassis components. Your technical expertise and attention to detail will play a ... Supportive management team and an organized work environment * Opportunities for advancement and ...

Advanced Parts and Service

Be Seen First

Commercial Kitchen Equipment Service Technician

South Bend, IN · On-site

$20 - $45/hr

Inventory Management: Maintain an inventory of tools, parts, and supplies, ensuring availability ... or appliance repair preferred. * Experience: Minimum of 2-3 years of experience repairing ...

Forty2

Apartment Service Technician - Lebanon, IN

Lebanon, IN · On-site

$18 - $21.50/hr

Respond promptly to maintenance service requests, including HVAC, plumbing, electrical, appliance ... manage multiple responsibilities effectivelyA proactive and energetic approach to workBasic ...

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All JobsAppliance Service JobsAppliance Service Manager JobsAppliance Service Manager Jobs in Indiana

Appliance Service Manager information

What does an appliance service manager do?

An Appliance Service Manager oversees the maintenance and repair operations for household or commercial appliances, such as refrigerators, washers, ovens, and more. Their responsibilities include supervising service technicians, coordinating service calls, managing schedules, ensuring customer satisfaction, and maintaining inventory of parts and tools. They also handle customer complaints, provide technical support, and ensure that all work complies with safety and quality standards. This role requires strong leadership, technical knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as an appliance service manager, and why are they important?

To thrive as an Appliance Service Manager, you need expertise in appliance repair, knowledge of electrical and mechanical systems, and experience in team leadership, often supported by technical certifications or vocational training. Familiarity with diagnostic software, inventory management systems, and scheduling tools is typically expected. Outstanding customer service, problem-solving abilities, and strong organizational skills help set top performers apart in this role. These qualifications are crucial for efficiently managing service operations, ensuring high-quality repairs, and delivering a positive customer experience.

What are some typical challenges faced by an appliance service manager and how can they be addressed?

Appliance Service Managers often encounter challenges such as coordinating schedules for technicians, managing urgent repair requests, and ensuring high-quality customer service. Balancing the workload while meeting customer expectations requires strong organizational and communication skills. Implementing efficient dispatch systems, regular team meetings, and continuous technician training can help address these challenges and maintain a smooth workflow.

What is the difference between Appliance Service Manager vs Appliance Repair Technician?

AspectAppliance Service ManagerAppliance Repair Technician
CredentialsExperience in management, technical knowledge, possibly certificationsTechnical certifications, on-the-job training
Work EnvironmentOffice setting, overseeing service operationsFieldwork, repairing appliances at customer locations
Employer & Industry UsageAppliance service companies, retail stores, property managementAppliance repair companies, service providers
Search & Comparison IntentManagement roles, overseeing service teamsTechnical repair skills, hands-on work

The Appliance Service Manager primarily oversees service operations, manages staff, and coordinates customer service, often working in an office environment. In contrast, the Appliance Repair Technician focuses on hands-on appliance repairs at customer sites. Both roles are essential in the appliance service industry but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Appliance Service Manager jobs in Indiana?

For Appliance Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Appliance Service Manager jobs in Indiana look for?

The top searched job categories for Appliance Service Manager jobs in Indiana are:

Appliance Service Manager jobs near you
Infographic showing various Appliance Service Manager job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution.

Service Technician II

FirstKey Homes

Indianapolis, IN • On-site

Full-time

Re-posted 2 days ago

Job description

Summary of Responsibilities
The Service Technician II plays a vital role in maintaining the quality, safety, and habitability of homes managed by FirstKey Homes. This position is responsible for completing resident maintenance requests, performing repairs, and ensuring homes remain in excellent condition.
Operating both independently and as part of a team, the Service Technician II executes a broad range of tasks across multiple trades-including plumbing, electrical, HVAC, and general home maintenance. The role requires daily travel throughout the assigned market to complete service requests using company-provided tools, materials, and inventory.
Success in this role involves timely, high-quality repair work and a strong commitment to delivering exceptional customer service to residents.
Essential Duties
  • Ensure all maintenance and repairs comply with company policies, building codes, and state/federal regulations (OSHA, EPA, ADA, Fair Housing, HAZCOM, etc.).
  • Identify and report hazards or unsafe conditions promptly to prevent safety risks.
  • Maintain, repair, and safely operate tools and equipment, ensuring compliance with safety protocols.
  • Respond to residents in a courteous and professional manner, ensuring prompt resolution of service requests.
  • Prioritize maintenance requests based on urgency and impact on resident comfort and safety.
  • Conduct regular inspections of assigned properties to identify potential issues and implement preventive maintenance to avoid costly repairs.
  • Perform routine and emergency maintenance repairs on plumbing, electrical, HVAC systems, appliances, and general building infrastructure.
  • Maintain accountability of fleet vehicles, parts, tools, and supplies, ensuring necessary items are available for routine and emergency repairs.
  • Complete service requests in a professional and timely manner to maintain property conditions and protect company assets.
  • Other duties may be assigned by the manager based on company needs.

Working Conditions
  • Indoor and outdoor work in varied weather conditions, including extreme heat, cold, and precipitation.
  • Frequent physical activity, including standing, walking, climbing stairs, bending, kneeling, and lifting up to 50 - 100 lbs.
  • Exposure to potential hazards, such as electrical systems, construction environments, chemicals, and power tools, requiring adherence to strict safety protocols.
  • Must be available for evenings, weekends, and on-call rotations as needed.
  • Extensive field work within the assigned market, with 90% of time spent at homes performing maintenance and repairs and commuting between properties using a company-provided vehicle.
  • Responsible for maintaining fleet vehicle, tools, and equipment to ensure readiness for travel and job performance.

Required Education & Experience
  • High School Diploma or equivalent.
  • Strong background in residential construction, maintenance, and remodeling across multiple trades.
  • Experience performing repairs and maintenance on plumbing, electrical, HVAC systems, appliances, and general home infrastructure.
  • Valid driver's license, auto insurance, and reliable, work-appropriate transportation for extensive field travel.
  • Knowledge of building codes, municipal by-laws, inspections, estimating, and project planning.
  • Experience reading, writing, and evaluating project specifications and scopes of work.

Preferred Education & Experience
  • Previous experience in multi-family or single-family home maintenance.
  • Hands-on experience with drywall, texturing, painting, and basic mechanical systems (HVAC, Electrical, Plumbing, Roofing).
  • HVAC, Environmental, Mold, or other industry-related certifications.
  • Prior experience in general trades, construction, property management, or renovation work.
  • Familiarity with preventative maintenance programs and property inspections.
  • Training or coursework in building maintenance, construction management, or a related field.

Required Knowledge
  • Safety & Compliance - Understanding of OSHA, EPA, ADA, Fair Housing, HAZCOM, and other state and federal regulations related to property maintenance and workplace safety.
  • Technology & Systems - Ability to use mobile devices (iPads, smartphones) and maintenance management software to receive work orders, document repairs, and communicate with teams.
  • Building & Construction - Knowledge of materials, methods, and tools used in the construction, repair, and maintenance of residential homes.
  • Mechanical Systems - Familiarity with HVAC, plumbing, electrical, and appliance repair, including troubleshooting and maintenance best practices.
  • Preventive Maintenance - Understanding how to identify potential issues early, perform routine inspections, and take proactive steps to reduce major repairs.
  • Customer Service - Ability to assess and respond to resident needs while ensuring a positive customer experience.
  • Fleet & Equipment Management - Knowledge of proper use, maintenance, and safe handling of tools, vehicles, and equipment used in daily field operations.

Required Skills
  • Troubleshooting - Ability to diagnose and resolve maintenance issues efficiently.
  • Critical Thinking - Using logic and reasoning to identify solutions to maintenance challenges.
  • Repairing - Hands-on experience in diagnosing and repairing home systems and appliances.
  • Equipment Selection - Choosing the right tools and equipment for maintenance tasks.
  • Time Management - Managing workload efficiently and prioritizing service requests.
  • Communication - Effective verbal and written communication for clear work orders and resident interactions.

Work Styles & Behaviors
  • Safety-Oriented - Prioritizes safety in all tasks, follows protocols, and proactively identifies hazards.
  • Attention to Detail - Thorough and precise in completing work to ensure quality repairs and maintenance.
  • Cooperation - Works well with colleagues, residents, and leadership, demonstrating a professional and team-oriented attitude.
  • Dependability - Reliable, responsible, and committed to completing tasks efficiently and on time.
  • Independence - Capable of working effectively with minimal supervision, taking ownership of assigned tasks.
  • Adaptability/Flexibility - Open to change and able to handle a variety of maintenance tasks in a dynamic work environment.
  • Problem-Solving Mentality - Approaches challenges with a solutions-focused mindset to efficiently resolve issues.
  • Strong Work Ethic - Maintains a high standard of professionalism and dedication to the job.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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