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Applecare Field Service Jobs (NOW HIRING)

Apple

Tools & Automation Engineer, AppleCare

Sunnyvale, CA · On-site

$175K - $311K/yr

The AppleCare Field Service Diagnostics Engineering team is seeking candidates with strong experience building automation frameworks and tools to validate diagnostic and repair tools used to service ...

Apple

Sr. Financial Analyst - AppleCare Finance

Sunnyvale, CA · On-site

$100K - $125K/yr

At Apple, new ideas have a way of becoming great products, services, and customer experiences very ... or related field Preferred Qualifications Outstanding communication and presentation skills to ...

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How much do applecare field service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for applecare field service in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

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Infographic showing various Applecare Field Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,569 per year, or $25.3 per hour.

Tools & Automation Engineer, AppleCare

Sunnyvale, CA • On-site

Apple
Computer and Electronic Product Manufacturing • 10K+ employees
Learn more about Appleexternal

Full-time

Posted 17 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 684 frontline employees who took The Breakroom Quiz

Job description

The AppleCare Field Service Diagnostics Engineering team is seeking candidates with strong experience building automation frameworks and tools to validate diagnostic and repair tools used to service Mac, iPhone, iPad, Apple Watch, AirPods, and Apple Vision Pro. This position requires a passionate and self-motivated individual with excellent cross-functional communication skills, flexibility, and the ability to adjust to rapid change. The ideal candidate is naturally curious, eager to deep-dive into technical areas, and inclined to explore and integrate AI initiatives into existing processes.
Description
In this role you'll be responsible for the team's overall automation strategy - from idea to fully built solution. This will involve working with teams all across Apple. You will expand the team's automation frameworks, build new tools, set up monitoring systems, and be responsible for ensuring the team is fully ready to test the latest generation of Apple products while maintaining the high quality of our existing diagnostic and repair systems.
Minimum Qualifications
BA/BS degree in a related field, or equivalent work experience
5+ years of Swift and Python programming experience.
Experience building and growing XCUITests and supporting frameworks.
Possess a proven understanding of software testing and QA methodologies.
Ability to extract user scenarios from software feature descriptions and requirements to translate them into effective test plans and cases.
Strong written and verbal communication skills, and thrives in a dynamic, collaborative team environment.
Strong knowledge of Unix-based systems.
Preferred Qualifications
Understanding of CI/CD systems, like Jenkins.
Understanding Apple Service Toolkit 2 and Field Diagnostics ecosystems.
Exposure to MDM solutions like Puppet or Ansible.
Previous professional experience with robotics.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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