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Apple Store Sales Jobs (NOW HIRING)

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is ... sales and support in a contact center environment and 3 years of people management experience ...

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Apple Store Sales information

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$21.5K

$55K

$87K

How much do apple store sales jobs pay per year?

As of Jul 18, 2026, the average yearly pay for apple store sales in the United States is $55,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Store Sales Associate, and why are they important?

To thrive as an Apple Store Sales Associate, you need strong product knowledge, customer service skills, and ideally a high school diploma or equivalent. Familiarity with Apple's point-of-sale systems, inventory management tools, and mobile devices is typically required. Exceptional communication, active listening, and teamwork skills help you connect with customers and colleagues. These abilities are essential for delivering a premium customer experience and meeting sales goals in a fast-paced retail environment.

How does an Apple Store Sales team member collaborate with technical specialists to support customers?

As an Apple Store Sales team member, collaboration with technical specialists is a key part of delivering exceptional customer experiences. While you focus on understanding customer needs and recommending the best devices or solutions, you often partner with technical specialists who provide in-depth product demonstrations or troubleshoot specific technical concerns. This teamwork ensures customers receive both expert advice and hands-on support, helping to build trust and satisfaction. Regular communication and coordination with technical staff are essential, and you'll often refer customers to them for more complex technical inquiries while staying engaged throughout the process.

What does an Apple Store Sales Specialist do?

An Apple Store Sales Specialist assists customers in finding and purchasing Apple products, providing personalized recommendations and technical explanations. They are knowledgeable about the entire product line, including iPhones, iPads, Macs, and accessories. Sales Specialists also help customers set up their devices, answer product-related questions, and ensure a positive in-store experience. Their role often includes meeting sales goals and collaborating with other team members to deliver exceptional customer service.
Senior Project Manager - Customer Systems Transformation (ASO)

Senior Project Manager - Customer Systems Transformation (ASO)

Apple

Austin, TX • On-site

Full-time

Re-posted 3 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 670 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers


Job description

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
Our Customer Systems and Support (CSS) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.
Description
We're looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce, Contact Center, or AI-enabled customer systems landscape.
Minimum Qualifications
7+ years of professional experience working within a product, project, or program management role.
Broad experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications, order maintenance tools, workforce management applications, telephony/chat systems and infrastructure).
Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership.
BA/BS degree in a technical field, or 11+ years of professional experience in a directly relatable role
Preferred Qualifications
Experience supporting or leading programs that implement generative AI and/or agentic capabilities within customer-facing or operational environments, including integration with existing enterprise systems and workflows.
Familiarity with delivering AI-enabled solutions at scale, with awareness of data privacy, security, governance, and measurable business impact (e.g., efficiency gains, improved customer experience, automation outcomes).
Experience working in a hands-on role, with total ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams.
Is a technical and analytical problem solver, stitches between their work and the broader strategy, and demonstrates adaptability in their approach to solving problems.
Demonstrated ability to understand and explain complex business processes, systems, and tools with a keen focus on upstream/downstream impact

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976