1

Apple Store Employee Jobs (NOW HIRING)

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is ... Apple benefit, compensation and employee stock programs are subject to eligibility requirements and ...

Every new product we build, service we create, or Apple Store experience we deliver is the result ... Apple benefit, compensation and employee stock programs are subject to eligibility requirements and ...

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is ... Apple benefit, compensation and employee stock programs are subject to eligibility requirements and ...

next page

Showing results 1-20

People also search for

Apple Store Employee information

See salary details

$10

$14

$16

How much do apple store employee jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for apple store employee in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is the difference between Apple Store Employee vs Apple Genius?

AspectApple Store EmployeeApple Genius
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications; Apple-specific training
Work EnvironmentCustomer service floor, sales, and supportTechnical support, troubleshooting, repairs
Employer & Industry UsageApple retail stores, sales, customer supportApple retail stores, technical support, repairs

Apple Store Employees primarily focus on sales and customer service, while Apple Geniuses handle technical support and device repairs. Both roles work in Apple retail stores but differ in technical expertise and responsibilities.

Is it hard to get hired at an Apple Store?

Getting hired as an Apple Store employee can be competitive, as the company looks for candidates with strong customer service skills, technical knowledge, and a passion for Apple products. The hiring process typically involves multiple interview rounds and assessments to evaluate communication, problem-solving, and technical abilities.

What are Apple Store Employees?

Apple Store Employees are customer service professionals who work at Apple retail locations. They assist customers with product selection, provide technical support, and help with device setup and troubleshooting. Employees are trained to have in-depth knowledge of Apple products and services, ensuring customers have a positive experience. They may also handle repairs, returns, and product demonstrations.

How much does Apple pay to work at the store?

Apple Store employees typically earn an hourly wage that varies by location and position, with starting pay often around minimum wage to $20 per hour for sales associates. Compensation may increase with experience, performance, and additional responsibilities, and employees may also receive benefits such as discounts and flexible schedules.

How do Apple Store Employees typically collaborate with other team members to deliver exceptional customer experiences?

Apple Store Employees work closely with a diverse team, including Specialists, Technical Experts, and Managers, to ensure customers receive personalized support and solutions. Collaboration often involves sharing product knowledge, assisting with troubleshooting, and coordinating during busy periods to keep operations running smoothly. Regular team meetings and ongoing training foster open communication and continuous learning, which helps build a positive, customer-focused environment. This teamwork not only enhances customer satisfaction but also supports employees’ professional growth within the store.

How much do Apple Store staff get paid?

Apple Store employees typically earn an hourly wage that varies by location and experience, with starting pay often around minimum wage to slightly above. Experienced staff or those in supervisory roles can earn higher wages, and some locations offer additional benefits such as employee discounts and flexible schedules.

What is the average pay for an Apple Store employee?

The average pay for an Apple Store employee varies by location and experience but generally ranges from $15 to $22 per hour. Entry-level positions such as Specialist or Genius typically start around the lower end of this range, with experienced staff earning higher wages and potential bonuses or commissions based on sales performance.

What are the key skills and qualifications needed to thrive as an Apple Store Employee, and why are they important?

To thrive as an Apple Store Employee, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with Apple devices, point-of-sale (POS) systems, and customer relationship management (CRM) tools is important. Exceptional communication, teamwork, and problem-solving abilities help you build rapport with customers and collaborate with colleagues. These skills ensure customers receive expert guidance and support, leading to high satisfaction and sales performance.
What cities are hiring for Apple Store Employee jobs? Cities with the most Apple Store Employee job openings:
What states have the most Apple Store Employee jobs? States with the most job openings for Apple Store Employee jobs include:
Manager, Machine Learning, Apple Store Online

Manager, Machine Learning, Apple Store Online

Apple

Austin, TX

$198K - $342K/yr

Full-time

Medical, Dental, Retirement

Posted 22 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
We are looking for a passionate, highly motivated, and hands-on applied Machine Learning Engineering leader. You will lead the way on our Online Retail Decision Automation team by researching and developing the next generation of algorithms used to drive the Apple Online experience! This role spans central areas of our Apple Online Store including developing models for product search, recommendation systems (e.g. ranking, page generation), personalization (e.g. evidence, messaging, marketing), Generative AI and optimizing Apple-wide systems & infrastructure. As a leader of the fast-paced team, you will have the outstanding and great opportunity to be part of a new projects and craft upcoming products that will delight and encourage millions of Appleʼs customers every day.
Description
To be successful, you need a strong machine learning background, proven software development skills, a love of learning, and to collaborate well in multi-disciplinary teams. You will need to exhibit strong communication and leadership skills, an ability to set priorities, and an execution focus in a multifaceted environment.","responsibilities":"Attract, hire, and inspire a diverse world-class engineering team, fostering a culture of innovation, collaboration, and excellence
Enable the engineers in the team to grow their careers by providing the right opportunities along with clear and timely feedback.
Lead team of machine learning engineers and collaborate with x-functional teams overseeing the entire development lifecycle from design, implementation to operationalize robust, scalable and efficient machine learning solutions
Stay up-to-date with emerging technologies, industry trends, and advancements in ML practices to identify opportunities for improvement and innovation and effectively communicate with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.
Preferred Qualifications
Ph.D. or Masters in a quantitative field, such as Computer Science, Applied Mathematics, or Statistics, or equivalent professional experience
Experience in Recommender Systems, Personalization, Search, Computational Advertising or Natural Language Processing including RAG based Generative AI and transformer architecture
Experience with building data processing pipelines, large scale machine learning systems, and big data technologies (eg: Spark, SQL, Snowflake/Hadoop, etc)
Proficiency in one or more object-oriented programming languages such as Python, Java, C++ and experience building highly scalable distributed systems
Minimum Qualifications
5+ years related experience in enterprise applications with 2+ years of managing large engineering teams
You can actively participate in investigations into realtime and offline analysis, and draw conclusions from data, recommend actions.
Excellent leadership skills with a demonstrated ability to build and manage high-performing engineering teams.
Experience enabling large-scale, high throughput and distributed customer facing applications
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $198,300 and $342,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Apple logo

About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976