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Apple Retail Jobs in Springfield, MA (NOW HIRING)

Apple

US-Genius

Holyoke, MA · On-site

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...

Apple

US-Technical Expert

Holyoke, MA · On-site

$37K - $46K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...

Apple

Specialist: Seasonal, Part-time

Holyoke, MA

$23 - $29.99/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...

Ulta Beauty, Inc.

Beauty Advisor

Holyoke, MA

$16.25 - $20.25/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty, Inc.

Beauty Advisor

Enfield, CT

$16.75 - $20.75/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty

Beauty Advisor

Hadley, MA · On-site

$16 - $19.75/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty, Inc.

Beauty Advisor

Hadley, MA

$16 - $19.75/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty, Inc.

Beauty Advisor

Holyoke, MA

$16.25 - $20.25/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty, Inc.

Beauty Advisor

Enfield, CT

$16.75 - $20.75/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

Ulta Beauty, Inc.

Beauty Advisor

Hadley, MA

$16 - $19.75/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to build ...

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All JobsApple Retail JobsApple Retail Jobs in Springfield, MA

Apple Retail information

See Springfield, MA salary details

$12

$18

$47

How much do apple retail jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for apple retail in Springfield, MA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $16.30 per hour, depending on experience, location, and employer.

Is it hard to get hired at Apple retail?

Getting hired at Apple retail can be competitive, as the company seeks candidates with strong customer service skills, technical knowledge, and a passion for Apple products. The application process typically involves multiple interviews and assessments to evaluate communication, problem-solving, and teamwork abilities.

What are the key skills and qualifications needed to thrive as an Apple Retail Specialist, and why are they important?

To thrive as an Apple Retail Specialist, you need strong customer service abilities, product knowledge, and usually a high school diploma or equivalent. Familiarity with Apple's product ecosystem and point-of-sale systems is important for daily tasks. Outstanding communication, teamwork, and problem-solving skills help you create exceptional customer experiences and foster a positive store environment. These skills ensure you can effectively assist customers, drive sales, and uphold the Apple brand's high standards.

How much does Apple pay to work at the store?

Apple retail employees typically earn an hourly wage that varies by position and experience, with starting pay often around minimum wage and increasing with tenure and role complexity. Salaries for roles such as Specialist or Genius can range from approximately $15 to $25 per hour, and employees may receive benefits like employee discounts and flexible schedules.

How much do Apple retail staff get paid?

Apple retail staff typically earn an hourly wage that varies by location and experience, with starting pay often around minimum wage and increasing with tenure and performance. The average hourly rate for Apple retail employees ranges from approximately $15 to $20 per hour. Salaries for full-time roles, such as Specialist or Genius, can also include benefits and bonuses.

Is Apple retail a good company to work for?

Apple Retail is generally considered a good place to work due to competitive pay, employee discounts, and a positive work environment focused on customer service. Employees often value the company's training programs, opportunities for advancement, and the use of Apple products and tools. However, some report high sales targets and demanding schedules as challenges.

How does collaboration typically work among team members in an Apple Retail store?

In an Apple Retail store, teamwork is essential to providing a seamless customer experience. Employees regularly collaborate across different roles, such as Specialists, Technical Experts, and Managers, to assist customers, solve technical issues, and ensure the store runs smoothly. Team members communicate frequently through daily briefings and ongoing coordination on the sales floor. This collaborative environment fosters skill-sharing and helps employees learn from one another, making it an excellent place for professional growth.

What is an Apple Retail employee?

An Apple Retail employee works in Apple’s retail stores, helping customers with product information, troubleshooting, and purchases. They play a key role in creating a welcoming environment and delivering exceptional customer service. Employees may specialize in sales, technical support (as part of the Genius Bar), or training (as a Creative). Apple Retail staff are trained to be knowledgeable about the latest Apple products and services to assist customers effectively.
What cities near Springfield, MA are hiring for Apple Retail jobs? Cities near Springfield, MA with the most Apple Retail job openings:
Apple Retail jobs near you
Infographic showing various Apple Retail job openings in Springfield, MA as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,867 per year, or $18.2 per hour.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple

South Windsor, CT

$16.25 - $19/hr

Full-time

Medical, Dental, Retirement

Posted 20 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalize solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Washington, or Washington DC locations select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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