US-Genius
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Genius
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Genius
Woodbridge, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Genius
Woodbridge, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Genius
Reston, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Genius
Reston, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared ...
US-Manager
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
US-Manager
Mclean, VA · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
US-Technical Specialist
Washington, DC · On-site
$23 - $30.59/hr
Medical
Dental
Retirement
US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe ...
US-Technical Specialist
Washington, DC · On-site
$23 - $30.59/hr
Medical
Dental
Retirement
US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
Specialist: Seasonal, Part-time
$23 - $30.59/hr
Medical
Dental
Retirement
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
US-Senior Manager
Washington, DC · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
US-Senior Manager
Washington, DC · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$18 - $21.50/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$18 - $21.50/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
Quick apply
High End Security Officer - Prior law enforcement/ Military
Washington, DC · On-site
$30 - $35/hr
These are not ordinary retail assignments-Apple stores demand a level of professionalism, poise, and presence that matches the world-class brand experience they're known for. We're looking for ...
Community Specialist, Channel Retail
$23 - $30.59/hr
Medical
Dental
Retirement
The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the ...
Community Specialist, Channel Retail
$23 - $30.59/hr
Medical
Dental
Retirement
The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the ...
Apple Retail information
See Reston, VA salary details
$14.97 is the 25th percentile. Wages below this are outliers.
$13.50 - $16.80
56% of jobs
$18.25 is the 75th percentile. Wages above this are outliers.
$16.80 - $20.10
43% of jobs
$20.10 - $23.39
0% of jobs
$23.39 - $26.69
0% of jobs
$26.69 - $29.99
0% of jobs
$29.99 - $33.28
0% of jobs
$33.28 - $36.58
0% of jobs
$36.58 - $39.88
0% of jobs
$39.88 - $43.17
0% of jobs
$43.17 - $46.47
0% of jobs
$46.47 - $49.77
1% of jobs
$13
$19
$49
How much do apple retail jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for apple retail in Reston, VA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.02 per hour, depending on experience, location, and employer.
What is an Apple Retail employee?
An Apple Retail employee works in Apple’s retail stores, helping customers with product information, troubleshooting, and purchases. They play a key role in creating a welcoming environment and delivering exceptional customer service. Employees may specialize in sales, technical support (as part of the Genius Bar), or training (as a Creative). Apple Retail staff are trained to be knowledgeable about the latest Apple products and services to assist customers effectively.
What are the key skills and qualifications needed to thrive as an Apple Retail Specialist?
To thrive as an Apple Retail Specialist, you need strong customer service abilities, product knowledge, and usually a high school diploma or equivalent. Familiarity with Apple's product ecosystem and point-of-sale systems is important for daily tasks. Outstanding communication, teamwork, and problem-solving skills help you create exceptional customer experiences and foster a positive store environment. These skills ensure you can effectively assist customers, drive sales, and uphold the Apple brand's high standards.
How does collaboration typically work among team members in an Apple Retail store?
In an Apple Retail store, teamwork is essential to providing a seamless customer experience. Employees regularly collaborate across different roles, such as Specialists, Technical Experts, and Managers, to assist customers, solve technical issues, and ensure the store runs smoothly. Team members communicate frequently through daily briefings and ongoing coordination on the sales floor. This collaborative environment fosters skill-sharing and helps employees learn from one another, making it an excellent place for professional growth.
What job categories do people searching Apple Retail jobs in Reston, VA look for?
The top searched job categories for Apple Retail jobs in Reston, VA are:
What cities near Reston, VA are hiring for Apple Retail jobs?
Cities near Reston, VA with the most Apple Retail job openings:
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976