US-Genius
Huntersville, NC · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Huntersville, NC · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Germantown, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Germantown, TN · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Des Peres, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Genius
Des Peres, MO · On-site
A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...
US-Technical Specialist
Mclean, VA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Mclean, VA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Orland Park, IL · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Orland Park, IL · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Scottsdale, AZ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Scottsdale, AZ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Lancaster, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Lancaster, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Pittsburgh, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Pittsburgh, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Raleigh, NC · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Raleigh, NC · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Marlton, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Marlton, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Raleigh, NC · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Raleigh, NC · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Bethesda, MD · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Bethesda, MD · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Grand Rapids, MI · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Grand Rapids, MI · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Minneapolis, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Minneapolis, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Philadelphia, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Philadelphia, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Ardmore, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Ardmore, PA · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Roseville, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Roseville, MN · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Freehold, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
US-Technical Specialist
Freehold, NJ · On-site
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. Description Develop knowledge and stay up to date on Apple products, services, and ...
Apple Repair Jobs information
See salary details
$13.46 - $15.06
3% of jobs
$15.06 - $16.65
3% of jobs
$16.65 - $18.25
7% of jobs
$19.15 is the 25th percentile. Wages below this are outliers.
$18.25 - $19.84
20% of jobs
The median wage is $21.30 / hr.
$19.84 - $21.44
18% of jobs
$21.44 - $23.03
14% of jobs
$24.37 is the 75th percentile. Wages above this are outliers.
$23.03 - $24.63
12% of jobs
$24.63 - $26.22
14% of jobs
$26.22 - $27.82
3% of jobs
$27.82 - $29.41
3% of jobs
$29.41 - $31.01
3% of jobs
$13
$22
$31
How much do apple repair jobs jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for apple repair jobs in the United States is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.24 per hour, depending on experience, location, and employer.
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.
A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Description
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.
Serve as a Mentor, resource, and positive role model for Genius Bar team members.
Support leadership in providing timely resolution to customer escalations.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Possess the visual inspection and fine motor skills to safely perform hardware repairs.
Have experience troubleshooting hardware and software issues in a customer service environment.
Preferred Qualifications
You can:
Demonstrate technical expertise of Apple products and services, including repairing devices.
Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.
Navigate customer service issues with care and strong interpersonal skills.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.
Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.
Communicate effectively and tailor your communication style to different audiences.
Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.
Support and educate the broader team by sharing knowledge, experiences, and insights.
Frequently handle, lift, and move merchandise safely.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976