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Anysphere Jobs (NOW HIRING)

Anysphere, Inc

Field Engineer

New York, NY · On-site

As a Field Engineer, you'll be the technical face of Anysphere in the field, helping customers evaluate Cursor, guiding them through proofs of concept, and ensuring they see the full value of AI in ...

Anysphere, Inc

IT Systems Engineer

New York, NY · On-site

You'll design, build, and maintain the identity, access, and automation infrastructure that powers every team at Anysphere. This isn't a help desk role, it's a hands-on engineering position where you ...

Anysphere

Software Engineer, ML Research

Manhattan, NY

$226K/yr

Software Engineer, ML Research Engineering · Full-time · San Francisco; New York Our mission is to automate coding. The first step in our journey is to build the best tool for professional ...

Anysphere

Software Engineer, Storage

Manhattan, NY

Software Engineer, Storage Engineering · Full-time · San Francisco; New York Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers ...

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Infographic showing various Anysphere job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Technical Support Engineer - AMER

Anysphere, Inc

New York, NY • On-site, Remote

Full-time

Posted 25 days ago

Job description

User Ops • Full-time • Remote; New York; San Francisco
Apply
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
About the Role
Technical Support Engineers are the first line of defense for our users, debugging tricky issues, building automations to streamline workflows, and ensuring every interaction with Cursor is smooth and impactful. You'll partner closely with product and engineering to champion the voice of the customer and shape how AI-powered developer support scales.
What you'll do
  • Provide in-depth technical support via support tickets and Slack messages, resolving complex user-reported issues and ensuring high-quality customer interactions.
  • Debug, reproduce, and troubleshoot software bugs and usability problems.
  • Design and build internal tools and automations to scale support operations.
  • Represent Anysphere in technical conversations with enterprise users and developers.
  • Partner with Product and Engineering to escalate critical issues and feed insights into the roadmap.
  • Maintain and expand user-facing documentation and internal knowledge bases to empower both customers and teammates.

You may be a fit if
  • Experience in technical support, software engineering, or a related technical role.
  • Strong understanding of software development workflows; experience with IDEs, LLMs, and building with AI.
  • Strong debugging skills and a passion for digging deep into technical problems.
  • Clear, concise communication skills to explain complex concepts to technical and non-technical audiences.
  • Self-starter with curiosity, creativity, and a bias for action.

Apply