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Answer Aide Jobs in Rincon, GA (NOW HIRING)

We always have an opening for care professionals who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to ...

CMA - Med Tech

Pooler, GA · On-site

$15.50 - $20/hr

Position Summary The Certified Medication Aide (CMA) provides hands-on supervision of caregiver ... • Answer and respond immediately to resident calls. • Seek assistance and advice from the ...

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Answer Aide information

See Rincon, GA salary details

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How much do answer aide jobs pay per hour?

As of May 30, 2026, the average hourly pay for answer aide in Rincon, GA is $14.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What cities near Rincon, GA are hiring for Answer Aide jobs? Cities near Rincon, GA with the most Answer Aide job openings:
Infographic showing various Answer Aide job openings in Rincon, GA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,533 per year, or $14.7 per hour.
Certified Medication / 7-3p/3-11p/ 11-7a PRN

Certified Medication / 7-3p/3-11p/ 11-7a PRN

Oaks Senior Living

Savannah, GA

$15 - $18.50/hr

Full-time

Posted 10 days ago


Job description

Oaks Senior Living is currently recruiting kind hearted, experienced Certified Medication Aides who have a passion for working with seniors. Our culture centers around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of those we serve . Oaks Senior Living inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. Extremely rewarding opportunity with growth potential!

Position Summary:

The Certified Medication Aide (CMA) provides hands-on supervision of caregiver staff during their shift, ensure provision of quality resident care, and uphold residence philosophy and resident well-being. The CMA will properly administer scheduled medications to residents in accordance with state regulations and Oaks Senior Living policy. The CMA will provide personalized care and services to residents, uphold the Oaks Senior Living policies and procedures, respond effectively to emergency situations, and ensure the residents' rights to safe, prompt, and confidential treatment.


Qualifications:

  • A minimum of one year of experience working with residents in a Senior Living environment.
  • Supervisory experience in a healthcare or service industry preferred.
  • Required to have a Certified Nursing Assistant Certificate.
  • Required to have a Georgia Certified Medication Aide Certificate.
  • Must be in good standing with the Georgia CNA/CMA Registry.
  • Ability to speak, read, and write English.
  • Friendly, caring disposition. Desire to work with older adults.
  • Must be 21 years of age. Must have a satisfactory criminal history check.
  • Must have physical exam by a licensed physician. Must have a negative drug screen.
  • Must be able to react in an emergency situation.

Primary Responsibilities:

Resident Services

  • Carry out all duties properly and effectively as assigned by the Wellness Director and/or the Executive Director. Supervise the caregiver staff on duty in providing quality care and meeting the needs of residents in accordance with the Oaks Senior Living philosophy and policies.
  • Adhere to each resident's Negotiated Service Plan and notify the Wellness Director, MOD, and/or the Executive Director of any changes in resident condition.
  • Answer and respond immediately to resident calls.
  • Seek assistance and advice from the Executive Director or the Wellness Director immediately if you have any doubts or questions when assisting with medications or treatments before you perform the assigned task.
  • Assist with serving meals and supervise caregiver staff in the dining room. Ensure that dining room is cleaned after each meal service.
  • Control the spread of infection by following standard precautions. Dispose of infectious and potentially infectious waste according to residence policy and procedures.
  • Establish and maintain a good relationship with residents and their families.
  • Respond to resident emergencies following the proper procedures.
  • Assist in developing and maintaining a schedule for the caregiver staff that sufficiently meets the needs of residents and ensures proper staffing.
  • Respond to on-the-job injuries in accordance with the Oaks Senior Living policies and procedures.
  • Complete 16 hours of continuing education units (CEU) biennially specific to CMA's as outlined by the Alliant GMCF Registry. In addition 16 hours of CEU's must be completed annually.
  • Lead by example, encourage teamwork, and promote the Oaks Senior Living philosophy.
  • Provide an "open door" to employees, addressing any concerns or grievances they may have.
  • Maintain CPR & First Aid certification.

Medication Administration

  • Follow the six 'rights" of medication assistance (right resident, right drug, right dosage, right time, right route, right record/documentation) each and every time assistance with a medication occurs. Check each of the six "rights" of medication assistance three different times: when the medication is taken out of the medication cart, immediately before assisting with the medication, and immediately after assisting with the medication
  • Administer medications to residents according to their Medication Observation Record (MOR) and protect resident privacy. Provide residents with any treatments required as part of their Resident Care Plan as designated. Document clearly and accurately on the Medication Observation Record (MOR) after a medication is taken/given, refused, held, discontinued, changed, disposed of, returned, following the Oaks Senior Livening policy.
  • Respect the residents' right to refuse medication/treatment. Protect the residents' safety with medications. Explain to the resident what medication is being given and why, prior to assisting with medication.
  • Observe the resident for any adverse reaction to a medication and report it to the Wellness Director and/or the Executive Director immediately. Report all medication errors honestly and immediately.

Communications

  • Attend all regular staff meetings and required in-service training sessions.
  • Effectively communicate residents' needs with caregiver staff at change of shift according to the Oaks Senior Living policies and procedures. Effectively communicate to the Wellness Director and/or the Executive Director any changes noted in a resident's condition or behavior, adverse reaction to a medication, any resident or family member concerns, complaints, refusal of a medication, any errors noted on the Medication Observation Record (MOR).
  • Ensure required paperwork for providing resident care is completed and up-to-date.

Reports to: Wellness Director, Executive Director, and Manager-on-Duty


Physical Job Requirements

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will:

  • Stand/walk up to eight hours a day. Sit up to two hours a day.
  • Frequently support up to 70 pounds. Occasionally lift/carry up to 15 pounds.
  • Frequently kneel, bend, and reach. Secure proper assistance for transferring of residents as needed