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Answer Aide Jobs in Provo, UT (NOW HIRING)

Takes orders, answers questions, and performs suggestive selling. * Prepares, stocks, displays ... aides. * Complete training course and meet minimum time standards of productivity and accuracy.

Takes orders, answers questions, and performs suggestive selling. * Prepares, stocks, displays ... aides. * Complete training course and meet minimum time standards of productivity and accuracy.

Takes orders, answers questions, and performs suggestive selling. * Prepares, stocks, displays ... aides. * Complete training course and meet minimum time standards of productivity and accuracy.

Answer Aide information

See Provo, UT salary details

$9

$15

$21

How much do answer aide jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for answer aide in Provo, UT is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.07 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Provo, UT? For Answer Aide jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Provo, UT look for? The top searched job categories for Answer Aide jobs in Provo, UT are:
What cities near Provo, UT are hiring for Answer Aide jobs? Cities near Provo, UT with the most Answer Aide job openings:
Infographic showing various Answer Aide job openings in Provo, UT as of July 2026, with employment types broken down into 2% As Needed, 59% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $31,770 per year, or $15.3 per hour.

$12.25 - $16/hr

Full-time

Re-posted 12 days ago


Job description

Covington Senior Living is now hiring dietary aides who can provide excellent customer service to our wonderful assisted living residents. Come experience an exciting team environment, competitive pay, and lots of perks.
The Dietary Aide is expected to perform position-related duties that include, but are not limited to:
  • Complete all tasks communicated to prepare kitchen and dining room for resident meal times. For example: rolling silverware, setting tables, folding napkins and other such tasks.
  • Greet residents in the dining room, take orders for meals and answer questions about meal selections. Serve residents their daily choices and clear tables when they are finished.
  • Accommodate resident and community guests in the dining room and ensure such meals are properly billed for.
  • Retrieve dishes and utensils following meals and ensure all dishes and utensils are washed and properly sanitized.
  • Deliver Room Trays and retrieve all community dishware from resident apartments.
  • Provide residents with snacks as requested from the kitchen.
  • Assist in planning and executing of special event and holiday buffets.
  • Deliver Staff meals to breakroom.