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Answer Aide Jobs in Austin, TX (NOW HIRING)

REGENCY GROUP

Nurse Aide In Training (86774)

Bastrop, TX · On-site

$14.50 - $18.75/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

REGENCY GROUP

Nurse Aide In Training (86600)

Georgetown, TX · On-site

$13.50 - $17.50/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

REGENCY GROUP

Nurse Aide In Training (87438)

Austin, TX · On-site

$14.50 - $18.50/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

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REGENCY GROUP

Nurse Aide In Training (84557)

Bastrop, TX · On-site

$14.50 - $18.75/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

REGENCY GROUP

Nurse Aide In Training (84598)

Austin, TX · On-site

$14.25 - $18.50/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

REGENCY GROUP

Nurse Aide In Training (84142)

Austin, TX · On-site

$14.50 - $18.75/hr

Nurse Aide in Training is a program that allows the employee to receive online and on the floor ... Answer call lights in a timely manner, trying to address the need of the resident or determine if ...

REGENCY GROUP

Hospitality Aide (86859)

Elgin, TX · On-site

$12.25 - $15.50/hr

The Hospitality Aide will provide assigned residents with non-clinical care and services in ... Answer their requests promptly and report to nurse any needs that exceed your ability. 9. Knocks ...

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Answer Aide information

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How much do answer aide jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for answer aide in Austin, TX is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Austin, TX?

For Answer Aide jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Austin, TX look for?

The top searched job categories for Answer Aide jobs in Austin, TX are:

What cities near Austin, TX are hiring for Answer Aide jobs?

Cities near Austin, TX with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Austin, TX as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $33,289 per year, or $16 per hour.

Nurse Aide In Training (87438)

Austin, TX • On-site

Regency Integrated Health Services
Health Care and Social Assistance • 201 - 500 employees
Learn more about Regency Integrated Health Servicesexternal

$14.50 - $18.50/hr

Full-time

Posted yesterday

New

Job description

Overview:

Nurse Aide in Training is a program that allows the employee to receive online and on the floor training as a Nurse Aide. Those that provide good customer service, are reliable, are team players, and have a strong work ethic will become eligible for Education Assistance to become a Certified Nurse Aide. Depending on availability and the employee's learning preferences, PAID ON THE JOB TRAINING will be provided at NO COST through one of the following avenues:

  1. Classes on or offsite at a Regency location.

  2. A local program offered by a community college or technical school.

  3. An internship and a waiver to skip the class but be able to pass a skills check and practice exam provided by the facility, that qualifies the employee to schedule for testing.

What does a Nurse Aide and CNA do in skilled nursing?

The Nurse Aide and C.N.A.s work under the direction of the Charge Nurses and will provide assigned residents with assistance for activities of daily living as outline in the resident's customized care plan. Nurse Aides and C.N.As must be compassionate, friendly, and enjoy helping others in order to provide the personal level of care expected.

Essential Functions

  • Provide residents with comfort and safety; including being able to detect and report situations that may cause resident accidents or injuries.

  • Carry out duties and responsibilities in accordance with resident care policy and procedure.

  • Assist in customary daily requirements and tasks in care and treatment such as bathing, feeding, dressing, observing intake of food, care of hair, nails, moving residents from area to area, lifting, and transferring.

  • Utilize and log in care provided into Electronic Medical Records system.

  • Measure and record vital signs.

  • Observe and report symptoms, reactions, and changes of conditions to residents to nursing staff.

  • Maintain care of equipment and supplies.

  • Walk with ambulatory residents or push in a wheelchair as required.

  • Safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and lifting in excess of 50 pounds with or without reasonable accommodations.

  • Answer call lights in a timely manner, trying to address the need of the resident or determine if assistance is needed from a Charge Nurse or another department.

  • Always provide good customer service - tactful, appropriate communications in sensitive and emotional situations.

  • Other duties as assigned by Administrator or Nurse Management.

Prior to beginning the Nurse Aide class, you will work in the role of Hospitality Aide for a minimum of two (2) weeks. This introductory period allows both you and the facility to ensure the Certified Nurse Aide role is a good fit and provides you with an opportunity to gain a better understanding of the responsibilities involved in caring for our residents.

During this time, you will assist the care team with supportive, non-clinical duties that do not require certification. These duties may include, but are not limited to:

  • Answering call lights

  • Making beds and assisting with maintaining resident rooms

  • Passing water and supporting resident comfort

  • Passing trays in the dining hall

  • Assisting staff with other basic resident needs that do not require certification

Successful completion of this introductory period and demonstration of reliability, professionalism, and compassion for residents will allow you to move forward into the Nurse Aide Training Class provided by the facility.

Job Requirements

  • High School Diploma or GED is high preferred.
  • Experience as a caregiver is preferred.
  • Good communication skills.
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About Regency Integrated Health Services

Sourced by ZipRecruiter

Regency Integrated Health Services, located in Victoria, Texas, U.S., is a healthcare provider operating within post-acute healthcare and rehabilitation industry sector. As a well-known name in the industry with an official website at regencyhealthcare.com, the company specializes in offering a wide range of health services which primarily include skilled nursing, rehabilitation, long-term care, and assisted living services. Since its inception, Regency Integrated Health Services has been committed to providing the highest possible standards in healthcare.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Victoria, TX, US

Year founded

2015

Social media

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