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Answer Aide Jobs in Wisconsin (NOW HIRING)

COUNTY OF DODGE

Hospitality Service Aide

Juneau, WI

$16.85/hr

Answer phones, greet and direct visitors, assist visitors in and out of the building. * Regular attendance and punctuality required. * Functions as a member of the team and participates in routine ...

Dodge Company

Hospitality Service Aide

Juneau, WI · On-site

$16.85/hr

Answer phones, greet and direct visitors, assist visitors in and out of the building. * Regular attendance and punctuality required. * Functions as a member of the team and participates in routine ...

Dodge County

Hospitality Service Aide

Juneau, WI · On-site

$16.85/hr

Answer phones, greet and direct visitors, assist visitors in and out of the building. * Regular attendance and punctuality required. * Functions as a member of the team and participates in routine ...

Dodge County

Hospitality Service Aide

Juneau, WI · On-site

$16.85/hr

Answer phones, greet and direct visitors, assist visitors in and out of the building. * Regular attendance and punctuality required. * Functions as a member of the team and participates in routine ...

Aria of Brookfield

Nursing Scheduler

Brookfield, WI · On-site

... answer costumer calls. Position will require employee to provide direct patient care as needed ... Nurse Aide in Wisconsin Excellent verbal and written communication Strong attention to detail ...

Aria Healthcare

Nursing Scheduler

Brookfield, WI · On-site

... answer costumer calls. Position will require employee to provide direct patient care as needed ... Nurse Aide in Wisconsin Excellent verbal and written communication Strong attention to detail ...

Avina of Sun Prairie

Scheduler

Sun Prairie, WI

$18.25 - $23.50/hr

... answer costumer calls. Position will require employee to provide direct patient care as needed ... Currently certified as a Nurse Aide (CNA) in Wisconsin * Excellent verbal and written communication

SSM Health

Answers patients' calls for help, takes their vital signs, and monitors their behavior and physical ... Completion of an approved nurse aide training program and passing grade on state of work location ...

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Answer Aide information

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Wisconsin? For Answer Aide jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Wisconsin look for? The top searched job categories for Answer Aide jobs in Wisconsin are:
What cities in Wisconsin are hiring for Answer Aide jobs? Cities in Wisconsin with the most Answer Aide job openings:
Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution.

Hospitality Service Aide

COUNTY OF DODGE

Juneau, WI

$16.85/hr

Part-time, Other

Re-posted 11 days ago

Job description

Status: Part-Time Non-Exempt1st (AM) and 2nd Shift (PM) Hours Available and Some Weekends Required

Starting Wage: $16.85/hr.

PLUS $3.00 Per Hour Weekend Differential

Position Open Until Filled

ESSENTIAL FUNCTIONS

  • Check with supervisor when reporting for duty.
  • Set tables prior to meals, set up trays for independent residents. Pick up trays and food items from dining areas and return to kitchen area.
  • Wash beds and change bed linens, make unoccupied beds, stock supplies to resident rooms or nurse servers.
  • Distribute ice water and liquids.
  • Accompany and assist with transport of residents to various activities, to and from dining rooms, beauty and barber shop, and church, etc.
  • Monitor and helping residents with activities, assisting with activity set-up and takedown.
  • Assists with household laundry and distributes personal laundry daily.
  • May clean and arrange household areas- soiled utility rooms, dining areas, resident’s rooms, bathrooms, night stands, closets, activity kitchen, living rooms per daily assignment.
  • Assist with cleaning resident equipment, washing down wheelchairs, walkers, lifts, feeding/IV poles, etc.
  • Respond to call lights and provide non-personal assistance as needed or obtain proper help.
  • May do resident safety monitoring based on household needs.
  • Answer phones, greet and direct visitors, assist visitors in and out of the building.
  • Regular attendance and punctuality required.
  • Functions as a member of the team and participates in routine household meetings.
  • Performs related duties as required or assigned.

Dodge County is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Accessibility Accommodation for Applicants

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