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Answer Aide Jobs in Wisconsin (NOW HIRING)

Southwest Health

Surgery/CRNA Aide

Platteville, WI · On-site

Job Summary The Surgery Aide will be responsible general room stocking, including ordering supplies ... Answers telephone and call lights, takes messages, and communicates messages to the appropriate ...

Clement Manor

CBRF Aide

Greenfield, WI · On-site

$14.75 - $18/hr

Answer patients' call signals. * Turn and reposition bedridden patients, with assistance, to ... CBRF Certifications required 1. Standard precautions 2. Fire Safety 3. First Aide & Choking 4. ...

City of New Berlin

Circulation Aide

New Berlin, WI · On-site

$19.43 - $24.98/hr

Answers questions and refers patrons to appropriate personnel. Performs other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively communicate with the public and staff in ...

Dodge Company

Hospitality Service Aide

Juneau, WI · On-site

$16.85/hr

Answer phones, greet and direct visitors, assist visitors in and out of the building. * Regular attendance and punctuality required. * Functions as a member of the team and participates in routine ...

Avina of Sun Prairie

Scheduler

Sun Prairie, WI

$18.25 - $23.50/hr

... answer costumer calls. Position will require employee to provide direct patient care as needed ... Currently certified as a Nurse Aide (CNA) in Wisconsin * Excellent verbal and written communication

The Manor of Kenosha

AM CNA

Kenosha, WI · On-site

$21/hr

Must have current and active nursing aide certification in Wisconsin. Certified Nursing Assistant ... Answer call lights timely and promptly. * Report all changes in the resident's condition to your ...

The Manor of Kenosha

NOC CNA

Kenosha, WI · On-site

$21/hr

Must have current and active nursing aide certification in Wisconsin. Certified Nursing Assistant ... Answer call lights timely and promptly. * Report all changes in the resident's condition to your ...

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Answer Aide information

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Wisconsin?

For Answer Aide jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Wisconsin look for?

The top searched job categories for Answer Aide jobs in Wisconsin are:

What cities in Wisconsin are hiring for Answer Aide jobs?

Cities in Wisconsin with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Wisconsin as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Surgery/CRNA Aide

Southwest Health

Platteville, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Requirements
  • High School diploma, GED, or equivalent required.
  • Must have BLS with 6 months of hire.
  • Familiarization with medical terminology.
  • Knowledge of basic office procedures/equipment and computer systems.

Work Hours
We are seeking a full-time (40 hours/week) Surgery Aide to work Monday- Friday day shift in our Surgery Department. 5-8 hour days, or 4-10 hour days.
Job Summary
The Surgery Aide will be responsible general room stocking, including ordering supplies, stocking into storage and into rooms, checking out dates, and assisting other staff with non-nursing tasks including but not limited to assisting with room turnover. Assists as time allows with anesthesia supplies. Works under the direction of the Surgical Director and/or leads.
Essential Job Functions and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
  1. Follow established protocols for cleaning, decontaminating, preparing and packaging, disinfecting or sterilizing, and storing medical and surgical supplies and equipment.
  2. Distribute throughout department medical and surgical supplies as needed.
  3. Adhere to standard precautions including the use of personal protective equipment.
  4. Follow safety procedures and manufacturer's instructions when handling cleaning solutions, supplies and equipment.
  5. Assist with preparing and distributing surgical case carts according to physician's preference lists and anticipated needs of the perioperative team.
  6. Inventory, order, receive and restock supplies used in the department
  7. Helps with room turnover and set up
  8. Cleans equipment as needed.
  9. Maintain privacy and confidentiality of individuals and health information.
  10. Maintains the Surgical Unit per policy by keeping the unit neat and organized.
  11. Assists in the maintenance, care, and cleaning of equipment and supplies.
  12. Assist with assembling supplies and equipment required for surgical procedures.
  13. Answers the telephone in a customer friendly manner always portraying a desire to assist the caller. Answers telephone and call lights, takes messages, and communicates messages to the appropriate person in a timely manner.
  14. Establishes and maintains open lines of communication with staff within the department.
  15. Attends and completes all departmental specific competencies and annual organizational requirements.
  16. Demonstrates ability to meet the department work schedule.
  17. Comply with organizational policies, regulatory and accreditation standards, and professional guidelines (ie: AAMI, AORN Perioperative Standards)
  18. Adheres to Southwest Health's value-based behavior standards.
  19. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  20. Performs other duties and responsibilities as requested or required.

Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-4796
Email: hr@southwesthealth.org
Fax: (608) 342-5015
We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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