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Answer Aide Jobs in Tennessee (NOW HIRING)

One GI

Medical Office Assistant

Germantown, TN · On-site

$32K - $39K/yr

We want to aide in your training and development. * Competitive health and supplemental benefits ... Answer phone as needed. * Verify and/or enter all patient demographic information in the EMR.

One GI, LLC

Medical Office Assistant

Germantown, TN · On-site

$32K - $39K/yr

We want to aide in your training and development. * Competitive health and supplemental benefits ... Answer phone as needed. * Verify and/or enter all patient demographic information in the EMR.

Trezevant

CNA - weekender (LTC), 7am-7pm

Memphis, TN · On-site

$17.10 - $20.10/hr

Maintain CNA Certification status with Tennessee Nurse Aide Registry every two (2) years ... Answer call bells promptly and courteously - check that call bell is within reach for each resident.

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Answer Aide information

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Tennessee?

For Answer Aide jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Tennessee look for?

The top searched job categories for Answer Aide jobs in Tennessee are:

What cities in Tennessee are hiring for Answer Aide jobs?

Cities in Tennessee with the most Answer Aide job openings:

Answer Aide jobs near you
Infographic showing various Answer Aide job openings in Tennessee as of August 2026, with employment types broken down into 53% Full Time, 45% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Certified Nursing Assistant (CNA)

Willow Springs Memory Care

Spring Hill, TN • On-site

$16.50 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Community: Willow Springs by Americare Senior Living
Community Type: Assisted Living & Memory Care
Location: Spring Hill, TN
Shifts Available: 1st, 2nd & 3rd shift
Employment Type: Full time or part time
Pay: $17 hourly
Why You'll Love Working Here:
Americare is more than just a workplace-it's a Senior Living Organization that offers a supportive and uplifting work environment that makes a difference in seniors' lives daily. We're certified as a Great Place to Work and named a top provider by U.S.News & World Report.
Not ready to apply yet?
Join the Americare Talent Network on LinkedIn to stay connected and hear about future opportunities:
https://www.linkedin.com/company/americareseniorliving/about/
Are you looking to have fun while making a meaningful impact in the lives of seniors?
Who We Are
At Americare, our RISING Team Values guide everything we do:
Respect • Integrity • Servant Heart • Inspire • Nurture • Growth
We are proud to make a meaningful impact in the lives of seniors, every single day. Americare communities are more than just workplaces-they are family, where excellence thrives, people are empowered, and fun is part of the culture.
We've been consistently certified as a Great Place to Work, ranked on Fortune's Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report.
Why Join Americare?
  • Impactful Work: You can make a difference every day, receive plenty of hugs, and be the one to put a smile on the faces of our residents
  • Supportive Community: You can be part of a compassionate team that truly values teamwork and respect
  • Career Growth: Whether you're a newbie or a seasoned pro, we offer exciting opportunities for you to advance both professionally and personally
  • Fun and Engaging Environment: Work hard and have fun in an inclusive environment where you'll create lasting friendships and experience unforgettable memories
  • Work-Life Balance: Enjoy flexible scheduling options that fit your life

What we offer:
  • Recognition and Appreciation: Truly feel valued with meaningful shout outs and recognition
  • Family Atmosphere: Close-knit community where everyone feels at home
  • Paid Time Off: Enjoy a competitive PTO plan to recharge and relax
  • Daily Access to Wages: Flexibility to access your pay whenever you need it
  • Complimentary Meals: Delicious free meals while you work
  • Tuition Assistance: We support your educational pursuits so you can chase your career dreams!
  • Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Short- and long-term disability, and so much more..
  • Earn More: Your hard work is rewarded with competitive pay and annual wage increases based on performance
  • 401(k) Plan: Secure your future with company contributions

Take the next step in your career at Americare Senior Living and make a difference today!
Your Role as the Certified Nursing Assistant (CNA)
Americare Senior Living is seeking a compassionate and dependable Certified Nurse Aide (CNA) to provide high-quality, resident-centered care in a safe, home-like environment. In this role, you'll have a direct impact on residents' comfort, dignity, and quality of life by assisting with daily living activities and providing both physical and emotional support.
Summary
The Certified Nurse Aide (CNA) provides direct personal care and support to residents in accordance with individualized care plans, state regulations, and Americare standards.
This role works as part of an interdisciplinary care team to ensure residents feel safe, respected, and well cared for each day.
This role may also be known as:
Certified Nurse Aide (CNA), Certified Nursing Assistant, Nursing Assistant, Resident Care Assistant, or Caregiver.
What You'll Do
  • Provide direct physical and emotional care to residents, including personal hygiene, transferring, and lifting
  • Assist residents with activities of daily living (ADLs), including mobility and meal support
  • Accurately observe, document, and report resident care, conditions, and concerns
  • Communicate effectively with staff during shift handoffs
  • Follow resident care plans and support a safe, respectful living environment
  • Perform housekeeping duties, including cleaning resident rooms and common areas
  • Greet visitors, answer phone calls, and assist with tours as needed
  • Maintain resident confidentiality and comply with HIPAA requirements

What You Bring
Qualifications
  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Active Certified Nursing Assistant (CNA) certification required

Skills & Abilities
  • Compassionate, resident-focused approach to care
  • Ability to work collaboratively as part of an interdisciplinary team
  • Strong communication and observation skills
  • Professionalism, dependability, and attention to detail

Physical Demands
  • Lift up to 25 lbs. and assist with resident transfers as needed
  • Push, pull, and maneuver up to 100 lbs., including resident mobility assistance
  • Maneuver resident wheelchairs weighing up to 350 lbs.

Safety Requirements
  • Follow proper resident care procedures, including two-person lifts when required
  • Utilize required PPE to prevent exposure to bloodborne pathogens
  • Report work-related injuries within 12 hours and complete required documentation
  • Participate in company drug testing procedures

Work Environment
This role is performed in an indoor healthcare environment with appropriate lighting and ventilation. Duties may occasionally include accompanying residents to supervised outdoor or community activities.
Join Americare Senior Living and make a meaningful difference by providing compassionate, hands-on care to those who depend on us every day.
Equal Opportunity Employer
Americare Senior Living is committed to equal employment opportunities and welcomes applicants from all walks of life. We value diversity and strive to create a workplace where everyone feels a sense of belonging.
Interested in Americare Senior Living but not ready to apply?
We understand that timing matters. Our Talent Network offers a simple way to stay connected, receive updates on caregiving and clinical opportunities, and explore what's next - with no pressure to apply.
Join our Talent Network through our LinkedIn page:
https://www.linkedin.com/company/americareseniorliving/about/

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