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Answer Aide Jobs in Ontario (NOW HIRING)

... 3. Answer and respond immediately to resident calls. 4. Seek assistance and advice from the ... Aide Certificate. 5. Must be in good standing with the Georgia CNA/CMA Registry. 6. Ability to ...

... 3. Answer and respond immediately to resident calls. 4. Seek assistance and advice from the ... Aide Certificate. 5. Must be in good standing with the Georgia CNA/CMA Registry. 6. Ability to ...

... answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs • Uses software to record patient orders • Maintains general knowledge of therapeutic ...

... answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs • Uses software to record patient orders • Maintains general knowledge of therapeutic ...

Food & Nutrition- Aide

Fall River Mills, CA · On-site

$19.78 - $24.36/hr

Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner. * Other duties as assigned. Specific Competencies: * Prepares beverages, salads ...

CA$35K - CA$43K/mo

Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary. * Work collaboratively with building staff to assist clients and ensure client safety. * Document ...

$19/hr

... Guests. • Answer telephones and assist Guests with questions. • Adhere to regulatory ... Aide Guests and Team Members as required while ensuring that all policies and procedures are ...

Promptly answers nursing call systems * Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: * High School Diploma and completion of an ...

Medication Care Partner

Tillsonburg, ON · On-site

CA$17.99 - CA$20.07/hr

... answers nursing call systems • Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: • High School Diploma and completion of an ...

Medication Care Partner

Tillsonburg, ON · On-site

CA$17.99 - CA$20.07/hr

... answers nursing call systems • Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: • High School Diploma and completion of an ...

Medication Care Partner

Tillsonburg, ON · On-site

CA$17.99 - CA$20.07/hr

... answers nursing call systems • Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: • High School Diploma and completion of an ...

... answers nursing call systems • Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: • High School Diploma and completion of an ...

Medication Care Partner

Bolton, ON · On-site

CA$21.17/hr

... answers nursing call systems • Performing other duties as assigned Courses in gerontology, aging or dementia are an asset What you need to know: • High School Diploma and completion of an ...

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Answer Aide information

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What job categories do people searching Answer Aide jobs in Ontario look for?

The top searched job categories for Answer Aide jobs in Ontario are:

Infographic showing various Answer Aide job openings in Ontario as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Dietary Aide

Aramark

Orangeville, ON • On-site

Full-time

Re-posted 19 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

398th of 500 rated business services


Job description

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

•    Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
•    Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. 
•    Adaptable to customer needs.
•    Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
•    Uses software to record patient orders
•    Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
•    Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
•    Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
•    Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous customer service and/or call center experience preferred
•    Experience in food service, as a dietary clerk, or in a related field preferred
•    Needs to communicate fluently in the English language, bilingual or multilingual a plus.
•    Ability to stay calm under pressure.
•    Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
•    Must be flexible and adaptable to change.

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Dietary Aide


What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US