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STI

Digital Accessibility Specialist

Digital Accessibility Specialist Location: Denver, CO/REMOTE Duration: 5+ Months Job Summary: We are seeking a detail-oriented and passionate Digital Accessibility Specialist to support the Colorado ...

Instant Serve LLC

Accessibility Tester -REMOTE

Denver, CO · Remote

$30 - $65/hr

We are seeking an Accessibility Tester to support applications within the Office of Information Technology (OIT). The primary goal of this role is to ensure all OIT applications meet accessibility ...

TekWissen

Web Accessibility Consultant

New York, NY

Work with development teams while they are working to meet accessibility requirements and resolve identified accessibility issues. Work with development teams to review the accessibility of third ...

accessiBe

Manager, Accessibility Services

New York, NY · Remote

$120K - $140K/yr

We are looking for an experienced and mission-driven Manager, Accessibility Services to lead our team of Accessibility Experts and oversee the delivery of world-class accessibility services across ...

California State University

$7.8K/mo

Accessibility Counselor Apply now Job no: 552157 Work type: Staff Location: East Bay Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non ...

California State University

$7.8K/mo

Accessibility Counselor Apply now Job no: 552157 Work type: Staff Location: East Bay Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non ...

Livenation

VENUE ACCESSIBILITY COORDINATOR

Bristow, VA · On-site

The Accessibility Coordinator plays a crucial role in ensuring that the venue is inclusive and accessible to all guests by maintaining the Live Nation service standards. The Accessibility Coordinator ...

accessiBe

Manager, Accessibility Services

New York, NY · On-site

$120K - $140K/yr

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it's a passion. Each day you're surrounded by ...

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As of Jul 8, 2026, the average hourly pay for and accessibility in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.91 per hour, depending on experience, location, and employer.
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Web Accessibility Consultant

Web Accessibility Consultant

InstantServe LLC

Nashville, TN • On-site

Part-time

Re-posted 5 days ago

Job description

Part-Time Accessibility Website Specialist
Organization
Tennessee State Government - Department of Human Resources (HR), Strategic Communications Division
Summary
The Accessibility Website Specialist (Contractor) supports the Tennessee State Government Department of Human Resources in modernizing and maintaining accessible, user-centered HR websites. This role is responsible for ensuring ADA Level AA compliance across both internal (teamtn.gov/hr) and external (tn.gov/hr) platforms while improving content quality, usability, and engagement.
The position contributes directly to the State's digital accessibility goals by identifying and remediating barriers, implementing best practices in inclusive design, and supporting the Centers of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance, governance processes, and cross-functional training.
This is a time-limited contractor position (9 months), part-time (approximately 25 hours per week), focused on content refinement, accessibility compliance, website modernization initiatives, and graphic design support.
Key Responsibilities
  1. Website Accessibility Compliance
    Conduct audits and implement updates to ensure internal and external HR websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues.
  2. Content Refinement and Optimization
    Review, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public.
  3. Website Redesign Support
    Collaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model.
  4. Accessibility Training and Guidance
    Provide training and resources to HR staff and content contributors on accessibility standards, inclusive design, and compliant content practices.
  5. Governance and Review Processes
    Establish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance.
  6. User Experience (UX) Enhancement
    Analyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction.
  7. Graphic Design Support
    Develop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards.

Background
Who we are / What we do
The Department of Human Resources supports Tennessee State Government employees through policy development, talent management, and service delivery via Centers of Excellence. The HR websites serve as critical platforms for employees, job seekers, and the public to access HR services, resources, and information. This role partners with HR functional teams, communications staff, and IT to deliver accessible, user-friendly digital experiences.
How do you make a difference in this role?
This position directly impacts the accessibility and usability of HR digital services across the State. By ensuring ADA compliance and improving content design, the contractor helps eliminate barriers, enhances equitable access to information, and strengthens public trust. This role also contributes to long-term operational improvements by establishing sustainable accessibility and content governance practices.
A day in the life
A typical workday includes reviewing web pages for accessibility issues, collaborating with HR teams to update content, testing user experience improvements, and developing guidance for content creators. The contractor may conduct accessibility scans, participate in redesign discussions, create accessible graphics, and provide training sessions. This is a part-time role (25 hours/week) with a flexible schedule, primarily remote, with occasional coordination meetings.
Qualifications
Minimum Education & Experience:
  • Bachelor's degree in web design, Digital Media, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience.
  • 3+ years of experience in website management, digital accessibility, UX design, or content strategy.

Required Knowledge, Skills, and Qualifications (NSQs):
  • Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards.
  • Experience with Adobe Experience Manager (AEM) and website governance practices.
  • Familiarity with accessibility testing tools (e.g., WAVE, Axe, Siteimprove, or similar).
  • Strong understanding of user-centered design and plain language principles.

Preferred Qualifications:
  • Accessibility certifications (e.g., CPACC, WAS, or equivalent).
  • Experience working in government, public sector, or large enterprise environments.
  • Experience supporting intranet platforms and external public-facing websites.

Competencies
  1. Customer Focus - Ensures digital services meet the needs of diverse users, including individuals with disabilities.
  2. Communicates Effectively - Clearly conveys accessibility standards and content guidance to stakeholders.
  3. Manages Complexity - Navigates technical, regulatory, and organizational requirements to deliver compliant solutions.
  4. Drives Results - Implements timely accessibility improvements and content enhancements.
  5. Instills Trust - Demonstrates accountability in ensuring compliance and equitable access to information.

Knowledge
  1. ADA and WCAG 2.1 accessibility standards and guidelines
  2. Web content management systems and digital publishing workflows
  3. User experience (UX) and information architecture principles
  4. Plain language and inclusive content design practices
  5. Accessibility testing methodologies and tools

Skills
  1. Accessibility auditing and remediation
  2. Content editing and optimization for the web
  3. UX evaluation and usability testing
  4. Graphic design with accessibility considerations
  5. Stakeholder training and facilitation

Abilities
  1. Ability to identify and resolve accessibility barriers in digital content
  2. Ability to translate technical standards into practical guidance
  3. Ability to manage multiple projects and priorities in a part-time capacity
  4. Ability to collaborate across cross-functional teams
  5. Ability to analyze data and user feedback to inform improvements

Tools & Equipment
  1. Accessibility testing tools (e.g., WAVE, Axe, Siteimprove)
  2. Content Management Systems (CMS) platforms
  3. Web analytics tools (e.g., Google Analytics)
  4. Design tools (e.g., Adobe Creative Suite, Figma)
  5. Microsoft Office/collaboration tools (Teams, SharePoint)

Background Verification
Minimum Verification Requirements
Please complete the following verification with Accurate/InfoCubic upon candidate's selection.
TN Combined Counties & Statewide Search
  • Address History Locator
  • National Criminal Record Search
  • Sex Offender Registry
  • Criminal County & Statewide Search - 7 year search, based on residential address history
  • Criminal Federal Search - 7 year search, based on residential address history
  • Global Watch
  • AKAs - Search current name and all additional names

Please review the comments section of this requisition for any additional background check requirements.
Type Category Qualification Description Competency Required Skills Architecture Web Services and Windows Services No
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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