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Amusement Associate Jobs in Massachusetts (NOW HIRING)

Genda Americas

Field Service Associate

Norwood, MA · On-site

$22 - $25/hr

Field Service Associate GENDA Americas, is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide. We are seeking a passionate merchandiser who thrives ...

Genda Americas

Field Service Associate

Norwood, MA · On-site

$22 - $25/hr

Field Service Associate GENDA Americas, is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide. We are seeking a passionate merchandiser who thrives ...

Round One Entertainment

Associate

Holyoke, MA · On-site

$15 - $16.75/hr

Bowling, Amusement, Food & Beverage, Facility-Mechanic, Facility-Cleaning Round One Entertainment is looking to hire Customer Service Associates for our Arcade attendant, Bowling & Event, Kitchen ...

Round One Entertainment

Associate

Holyoke, MA · On-site

$16 - $17.75/hr

Holyoke Mall at Ingleside (Holyoke) Associate Location: 50 Holyoke st , Holyoke, MA Department ... Overview: The Technician is responsible for all the operations of an amusement arcade and/or ...

Lucky Strike Fenway

Executive Chef

Boston, MA · On-site

$85K - $95K/yr

... located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family ... Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to ...

Bowlero

Supervisor

Auburn, MA · On-site

... located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family ... Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to ...

Lucky Strike Fenway

Executive Chef

Boston, MA

$85K - $90K/yr

... located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family ... Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to ...

Apex Entertainment

$60 - $80/hr

... amusement, recreation, restaurant, or similar high-volume operations. * Demonstrated experience ... Associate's or Bachelor's degree in Business, Hospitality Management, Recreation Management, or ...

Apex Entertainment

Manager of Attractions

Marlborough, MA · On-site

$63K - $70K/yr

... amusement, recreation, restaurant, or similar high-volume operations.Demonstrated experience ... Associate's or Bachelor's degree in Business, Hospitality Management, Recreation Management, or ...

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Amusement Associate information

What is an amusement associate?

An Amusement Associate is a staff member who works at amusement parks, arcades, fairs, or entertainment centers, ensuring guests have a fun and safe experience. Their responsibilities typically include operating rides or games, assisting customers, maintaining cleanliness, and enforcing safety rules. Amusement Associates often interact with guests to provide information, answer questions, and help resolve issues. They play a key role in creating a positive and enjoyable atmosphere for visitors.

What are the key skills and qualifications needed to thrive as an amusement associate?

To thrive as an Amusement Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and safety protocols is often required. Excellent communication, teamwork, and problem-solving skills help you effectively handle guest inquiries and maintain a positive environment. These skills ensure smooth operations and an enjoyable experience for guests, which is crucial for customer satisfaction and repeat business.

What are some common challenges faced by amusement associates and how can they be managed?

Amusement Associates often face challenges such as managing large crowds, ensuring guest safety, and maintaining a positive attitude during busy periods. These challenges can be managed by staying calm under pressure, following established safety protocols, and communicating effectively with both guests and team members. Additionally, being proactive in addressing guest concerns and regularly collaborating with supervisors helps maintain a smooth and enjoyable experience for everyone.

What is the difference between Amusement Associate vs Ride Attendant?

AspectAmusement AssociateRide Attendant
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; safety training required
Work EnvironmentAmusement parks, arcades, entertainment centersAmusement parks, theme parks, fairs
Employer & IndustryAmusement and recreation industryAmusement and recreation industry
Common Search & ComparisonYesYes

Amusement Associates and Ride Attendants both work in amusement settings, often requiring similar certifications and safety training. While Amusement Associates may handle a variety of tasks like customer service and game management, Ride Attendants primarily focus on operating and ensuring the safety of rides. Both roles are essential for guest safety and entertainment, making them closely related in the amusement industry.

What are the most commonly searched types of Amusement jobs in Massachusetts?

The most popular types of Amusement jobs in Massachusetts are:

What cities in Massachusetts are hiring for Amusement Associate jobs?

Cities in Massachusetts with the most Amusement Associate job openings:

Amusement Associate jobs near you

Field Service Associate

Genda Americas

Norwood, MA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Field Service Associate

GENDA Americas, is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide.  We are seeking a passionate merchandiser who thrives independently and delivers results. This route position is based out of our office in Norwood, MA, and services the New England market.  As a route technician, you are responsible for managing a designated territory in an efficient and professional manner.

The hiring rate starts at $22 - $25 per hour based on technical experience.

Join Our Team and Earn a $1,000 Sign-On Bonus!    Sign-on bonus available for eligible new hires only. Bonus will be paid after 90 days of continuous employment, provided the employee remains actively employed and in good standing on the payment date. Applicable taxes will be withheld.

Job Duties:

  • Repairing equipment and troubleshooting issues, according to skill level.
  • Merchandising of gaming equipment (plush and prizes) as needed. 
  • Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
  • Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
  • Establish and maintain professional relationship with locations and staff.
  • Detailed record keeping of all meters.
  • Complete follow up as assigned. 
  • Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
  • Find new leads as available.

Requirements:

  • *Minimum 2 years of electronics or mechanical repairs
  • *Minimum 2 years of Cash handling
  • Solid experience managing a route or field service background
  • Experience within the amusement gaming industry is a big plus
  • Successfully pass a pre-employment motor vehicle record check, criminal background check and 4 panel drug screen
  • Detailed and customer service-oriented
  • Solid work ethic for being punctual, dependable, and customer-driven
  • Efficient at managing a workload with minimal supervision
  • Accountable, Productive, and Personable
  • Always working accurately and efficiently
  • Solid organization skills in managing paperwork, tools, parts, etc.    

Perks & Benefits: 

  • Company vehicle will be provided to facilitate the completion of your job duties
  • Health insurance (medical, dental, vision) 
  • Life insurance and disability coverage
  • 401(k) + company match
  • Paid time off including vacation, sick pay & paid holidays
  • Partially paid pregnancy disability leave
  • Flexible hours

GENDA Americas is the North American hub of GENDA, a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA. GENDA Americas companies include:

  • Kiddleton: Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.
  • Player One Amusement Group (P1AG): One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.
  • National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.
  • Enterrium: Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.
  • Barberio: A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.