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Americold Jobs in Alabama (NOW HIRING)

Customer Service Representative

Albertville, AL · On-site

$15.25 - $20.75/hr

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

New

Refrigeration Technician III

Albertville, AL · On-site

$23.50 - $32.25/hr

Participates in Maintenance/Refrigeration/Energy Excellence implementation and sustainment of Americold Operating System (AOS). * Shares knowledge, and assists in the training and development of less ...

Refrigeration Technician III

Albertville, AL · On-site

$24 - $32.75/hr

Participates in Maintenance/Refrigeration/Energy Excellence implementation and sustainment of Americold Operating System (AOS). * Shares knowledge, and assists in the training and development of less ...

Customer Service Representative

Albertville, AL · On-site

$15 - $20.50/hr

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

New

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

Refrigeration Technician I

Albertville, AL · On-site

$23.50 - $32.25/hr

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

Refrigeration Technician I

Albertville, AL · On-site

$24 - $32.75/hr

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity ...

Americold information

See Alabama salary details

$32.6K

$75.7K

$105.1K

How much do americold jobs pay per year?

As of Aug 28, 2026, the average yearly pay for americold in Alabama is $75,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $85,700.00 per year, depending on experience, location, and employer.

What is Americold?

Americold is a global leader in temperature-controlled warehousing and logistics. They provide storage and distribution services for perishable food items that require refrigeration or freezing. Their facilities help food producers, processors, retailers, and food service companies maintain the safety and quality of their products throughout the supply chain. Americold operates a network of warehouses and transportation solutions, ensuring that goods move efficiently from farm or factory to store shelves.

What are the key skills and qualifications needed to thrive as an employee at Americold?

To thrive at Americold, which specializes in temperature-controlled warehousing and logistics, you typically need a background in supply chain operations, inventory management, and compliance with safety standards. Familiarity with warehouse management systems (WMS), forklift operation certifications, and knowledge of cold storage technology are often required. Strong teamwork, attention to detail, and effective communication are valuable soft skills in this environment. These skills ensure safe, efficient, and accurate handling of perishable goods, supporting the company's reputation for reliable cold storage solutions.

What are some common challenges faced by employees working at Americold, and how can they be addressed?

Employees at Americold, a leading temperature-controlled warehousing and logistics company, often face challenges such as working in cold environments, managing strict safety protocols, and meeting fast-paced operational demands. To address these challenges, the company provides specialized training, proper protective clothing, and emphasizes teamwork to ensure safety and efficiency. New hires can benefit from proactively asking questions, staying up to date with best practices, and participating in safety meetings to adapt quickly and thrive in the role.

What is the difference between Americold vs Warehouse Associate?

AspectAmericoldWarehouse Associate
Primary RoleManage cold storage facilities, oversee inventory, and ensure proper temperature controlPerform general warehouse tasks such as loading, unloading, and stocking products
Required CertificationsTypically none; safety training may be providedOften requires forklift certification and safety training
Work EnvironmentCold storage warehouses, temperature-controlled environmentsGeneral warehouse settings, may include cold storage
Employer & Industry UsageLogistics, supply chain, cold storage companiesWarehousing, distribution centers, logistics companies

While Americold roles focus on managing cold storage facilities and inventory control, Warehouse Associates perform hands-on tasks like loading and stocking products. Both roles are essential in the logistics industry, but they differ in responsibilities and work environment.

What are popular job titles related to Americold jobs in Alabama?

For Americold jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Americold job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,681 per year, or $36.4 per hour.

Customer Service Representative

Americold

Albertville, AL • On-site

$15.25 - $20.75/hr

Full-time

Posted 3 days ago

New


Americold Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

187th of 366 rated logistics


Job description

What You'll Do

You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

  • Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts.
  • Report customer feedback to management for continuous improvement.
  • Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes.
  • Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records.
  • Verify computer-generated invoices to ensure proper account billing.
  • Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and greeting visitors.
  • Schedule loads, maintain updated reports, and resolve issues with refused product, over short, and damaged orders.
  • Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

  • High school diploma or general education degree (GED) required.
  • Minimum 0 years of experience required in customer service or clerical work.
  • Ability to communicate clearly with customers and team members in writing and verbally.
  • Demonstrated ability to resolve customer complaints efficiently.
  • Accurate typing and data entry skills.

What Could Set You Apart

  • Ability to manage multiple tasks efficiently.
  • Adaptability and initiative in dynamic work environments.
  • Experience working with challenging customers.
  • Understanding of customer product storage and handling requirements.
  • Ability to collaborate effectively with colleagues and respond appropriately to feedback.
  • Familiarity with Warehouse Management Systems.
  • Familiarity with Microsoft Office Suite.
  • Experience operating desktop computers.

Physical Requirements

  • Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
  • Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
  • Requires ability to comprehend and communicate with others verbally and/or in writing.
  • May require travel by automobile and airplane for business.
  • May require visits to warehouse operations in temperatures at or below freezing.
  • May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status, as a protected veteran or any other protected category under applicable federal, state and local laws. EOE/AA M/F/D/V.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world - and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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