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American Express Jobs (NOW HIRING)

American Express

Executive Assistant

San Francisco, CA · On-site

American Express is seeking a full-time Executive Assistant for our Raleigh, North Carolina location. Responsibilities include greeting all clients, answering telephones, overseeing administrative ...

American Express

Senior Infrastructure Engineers

Phoenix, AZ · On-site

$107K - $146K/yr

American Express Travel Related Services Company, Inc. seeks Senior Infrastructure Engineers to architect solutions for information technology infrastructure and security issues. At American Express ...

American Express

Paralegal-Legal Affairs

Sunrise, FL · On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

American Express

Software Engineers

Phoenix, AZ · On-site

$157K - $174K/yr

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers.

American Express

Senior Software Engineers

New York, NY

$134K - $176K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers.

American Express

AI Engineer II

New York, NY · On-site

$106K - $146K/yr

American Express Technologies is seeking an Engineer with advanced skills in Generative AI and Data Engineering to join our Production Management tooling team. Our mission is to transform how ...

American Express

Senior Software Engineers

Phoenix, AZ

$121K - $160K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers.

American Express

Senior Software Engineers

Sunrise, FL

$116K - $154K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers.

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How much do american express jobs pay per week?

As of Jul 7, 2026, the average weekly pay for american express in the United States is $1,533.87, according to ZipRecruiter salary data. Most workers in this role earn between $1,365.38 and $1,730.77 per week, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an American Express Customer Service Representative, and why are they important?

To thrive as an American Express Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and secure payment processing systems is commonly required. Exceptional interpersonal skills, patience, and resilience under pressure help representatives deliver outstanding customer experiences. These skills are vital to resolve customer concerns efficiently, maintain brand reputation, and foster customer loyalty in a competitive financial services environment.

What are entry-level Amex job options?

Entry-level positions at American Express include roles such as Customer Service Associate, Operations Associate, and Fraud Analyst. These roles typically require strong communication skills, basic computer proficiency, and a high school diploma or equivalent. They often offer training programs and may require some prior customer service or administrative experience.

Is it hard to get a job in American Express?

Getting a job at American Express can be competitive, as the company seeks candidates with relevant skills, experience, and a strong work ethic. The hiring process typically involves multiple interviews, assessments, and background checks, and candidates often need to demonstrate customer service, financial knowledge, or technical expertise depending on the role.

What is the difference between American Express vs Customer Service Representative?

AspectAmerican ExpressCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes college degree; relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, call centers, or remote work; corporate environmentCall centers, retail locations, or remote; customer-facing roles
Industry UsageFinancial services, credit card issuer, bankingRetail, telecommunications, financial services, various sectors
Common Search/ComparisonYesYes

American Express employees typically work in financial services and credit card operations, requiring specific certifications and a corporate environment. Customer Service Representatives focus on assisting customers across various industries, often in call centers or retail settings. While both roles involve customer interaction, American Express roles are more specialized within finance, whereas Customer Service Representatives work across multiple sectors.

What are American Express jobs?

American Express jobs refer to the wide range of employment opportunities available at American Express, a multinational financial services corporation. These roles span various fields, including customer service, technology, marketing, finance, sales, and risk management. Employees at American Express often benefit from a strong company culture, professional development opportunities, and comprehensive benefits. The company is known for its commitment to diversity, work-life balance, and career growth. Job seekers can find both entry-level and experienced positions in locations around the world.

What types of teams and collaborative opportunities can I expect when working at American Express?

At American Express, employees often work in cross-functional teams that bring together professionals from different departments such as marketing, technology, customer service, and finance. Collaboration is a key part of the company culture, with regular meetings, project-based work, and open communication channels encouraged to drive innovation and deliver exceptional customer experiences. Team members are supported by strong leadership and mentorship programs, which help foster professional growth and provide opportunities to take on new responsibilities or move into different roles within the organization.

Does American Express allow remote work?

American Express offers remote work options for many roles, including customer service, finance, and technology positions. The availability of remote work depends on the specific job, department, and current company policies, which may evolve over time. Candidates should review individual job postings for remote work eligibility and requirements.

Does American Express pay well?

American Express offers competitive salaries for its various roles, with pay often above industry averages, especially for positions in finance, customer service, and management. Compensation packages may include bonuses, benefits, and opportunities for advancement, depending on experience and job level.
What cities are hiring for American Express jobs? Cities with the most American Express job openings:
What states have the most American Express jobs? States with the most job openings for American Express jobs include:
Infographic showing various American Express job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,761 per year, or $38.3 per hour.
Sr Software Engineer II - GCP, Java/Python - The Personalization, Brand, and Communications Tech...

Sr Software Engineer II - GCP, Java/Python - The Personalization, Brand, and Communications Tech...

American Express

New York, NY • On-site

$136K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

25th of 146 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

This team is responsible for building Enterprise Personalization products, including batch and real-time analytical, machine learning, and modeling solutions leveraging modern cloud native technologies such as GCP, Java, Spark, BigQuery, Pub/Sub, Dataflow, GKE, and distributed data processing frameworks. The platform powers highly scalable personalization capabilities across multiple customer touch-points and business domains.

Our team has delivered industry leading products with several organizational firsts and continues to drive innovation in personalization and intelligent decisioning. Today, we support 21+ channels (including Web, Mobile, Voice, and Email), process ~15MM transactions daily, and deliver personalized experiences across Card, Servicing, Membership Rewards, Dining, Travel and  Merchant in 25 markets. We are rapidly expanding with a focus on building a next generation Enterprise Orchestration Platform powered by cloud, real-time intelligence, and scalable ML driven solutions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • Bachelor's or Master's degree in Computer Science, Engineering, or related field
  • 10+ years of software engineering experience with strong hands-on expertise in building scalable enterprise applications and distributed systems
  • Proven experience designing and developing cloud-native solutions on GCP using Java/Python and modern API-driven architectures
  • Strong experience building scalable batch and real-time data processing solutions leveraging technologies such as Spark, BigQuery, Dataflow, Pub/Sub, and GKE
  • Hands-on expertise in application design, microservices, automated testing, CI/CD, and cloud deployment patterns
  • Strong understanding of data structures, algorithms, system design, and distributed computing principles
  • Experience leveraging modern AI-assisted development tools such as Devin AI, Claude, GitHub Copilot, or similar platforms to improve engineering productivity, code quality, and software delivery efficiency preferred.
  • Experience working with machine learning, analytical, or modeling platforms in batch and/or real-time environments is preferred
  • Ability to translate complex business problems into scalable technical solutions and operate effectively in ambiguous environments
  • Strong analytical, problem-solving, and communication skills with the ability to collaborate across global teams
  • Demonstrated ability to mentor junior engineers, drive technical excellence, and stay current with emerging technologies and industry trends
  • Experience with Agile development methodologies and modern software engineering practices preferred
  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
  • Owns all technical aspects of software development for assigned applications
  • Performs hands-on architecture, design, and development of Personalization systems supporting multiple business units across Enterprise Orchestration Platform.
  • Functions as Senior engineer of an agile team and helps drive consistent development practices
  • Typically spends 60-70% of time writing code and testing, and remainder of time collaborating with peers, stakeholders through ongoing product/platform releases
  • Develops deep understanding of tie-ins with other Amex systems and platforms within the supported domains
  • Writes code and unit tests, works on API specs, automation, and conducts code reviews and testing
  • Performs ongoing refactoring of code, utilizes visualization and other techniques to fast-track concepts, and deliver continuous improvement - Identifies opportunities to adopt innovative technologies
  • Provides continuous support for ongoing application availability
  • Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products
  • Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.

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