Amdocs Jobs in Ontario (NOW HIRING)

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

What you'll do:  

•    Provide data mining and analytical support for various credit risk initiatives including customer origination, customer management, collections and recovery.  Learn to use and master the various internal data warehouse tables and the external data from the credit bureaus.  Query, filter, combine, transform and present data for reporting and analysis.   
•    Coordinate with different groups in Rogers to develop the business case and obtain approval for credit risk projects for all lines of business and for consumer, business and residential markets.  Ensure that credit policies are maintained for enterprise projects.  
•    Help investigate, resolve and fix disputes, discrepancies, issues and concerns from internal and external customers in the areas of credit evaluation, account maintenance and credit reporting.  
•    Maintain existing and new processes and systems.  Perform other duties as required such as processing of vendor invoices, budget forecasting and reporting, and knowledge base documentation.  
•    Support Business Case creation, providing assumptions and validating forecasting 
•    Provide business recommendations based on analyses to optimize Credit Strategy 
•    Own the solution recommendation and facilitate strategy implementation 
   
What you'll bring:  

•    Looking for an experienced data analyst with expertise in Databricks, SQL, and data validation, capable of developing robust scripts and implementing quality controls to ensure accurate and reliable data extraction and reporting 
•    Advanced skills in Microsoft Excel and comfort using Microsoft PowerPoint to tell a story  
•    Python proficiency preferred 

•    Working knowledge of predictive modelling software such as Knowledge Seeker/Studio, Enterprise Miner, SPSS or Model Builder.  A high aptitude for learning new analytical software, programming languages and communication tools.  
•    Previous experience in using and navigating through AMDOCS or other similar billing systems.  
•    Demonstrated experience in data mining, data analysis, reporting, gap analysis and problem solving.  Knowledge and experience in financial analysis is a plus.  
•    University degree in a discipline such as Mathematics, Statistics, Economics, Engineering or Computer/Software Science is a plus.  
•    Minimum two years work experience preferably in consumer credit risk, fraud or collection operations.  Exposure to telecom, credit bureau, credit card, consumer banking or similar credit and collections environment in an analytical capacity.  
•    Well-organized and forward-thinking, strong communication and people skills, creative and innovative thinking, and resilient and flexible to change.  
•    Self-starter, with the ability to work both independently and within a team setting to meet multiple aggressive deadlines.  
•    2 years experience in an Analyst role 

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect: 

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! 

***This is an 18 month contract

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Banking & Operations
Requisition ID: 340962

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  

Posting Notes:  Rogers Bank