Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ...
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ...
Amazon Connect Manager, Technical Transformation
$114K - $114K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ...
Amazon Connect Manager, Technical Transformation
$114K - $114K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ...
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies ...
Area Manager, MDW8
Waukegan, IL · On-site
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Area Manager, MDW8
Waukegan, IL · On-site
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Amazon Packages Delivery Driver
Kenosha, WI · On-site
$22.25 - $33.38/hr
Patriot Freight is a Veteran Owned delivery company and an Amazon Delivery Service Partner. Let's get to the point: Show me the money, boss! * Base pay is $22.25 per hour/ Opportunity to make even ...
Quick apply
Amazon Packages Delivery Driver
Kenosha, WI · On-site
$22.25 - $33.38/hr
Patriot Freight is a Veteran Owned delivery company and an Amazon Delivery Service Partner. Let's get to the point: Show me the money, boss! * Base pay is $22.25 per hour/ Opportunity to make even ...
Amazon Packages Delivery Driver
Kenosha, WI · On-site
$22.25 - $33.38/hr
Patriot Freight is a Veteran Owned delivery company and an Amazon Delivery Service Partner. Let's get to the point: Show me the money, boss! * Base pay is $22.25 per hour/ Opportunity to make even ...
Quick apply
Amazon Packages Delivery Driver
Kenosha, WI · On-site
$22.25 - $33.38/hr
Patriot Freight is a Veteran Owned delivery company and an Amazon Delivery Service Partner. Let's get to the point: Show me the money, boss! * Base pay is $22.25 per hour/ Opportunity to make even ...
Associate Manager, Amazon Retail Media Marketing
Racine, WI · On-site
$53K - $67K/yr
ABOUT THE ROLE As Associate Manager, Amazon Retail Media Marketing, you are the owner of Amazon performance for a key brand- Ziploc or Glade, with a sharp focus on retail media strategy and execution.
Associate Manager, Amazon Retail Media Marketing
Racine, WI · On-site
$53K - $67K/yr
ABOUT THE ROLE As Associate Manager, Amazon Retail Media Marketing, you are the owner of Amazon performance for a key brand- Ziploc or Glade, with a sharp focus on retail media strategy and execution.
Injury Prevention Specialist
Kenosha, WI · On-site
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Injury Prevention Specialist
Kenosha, WI · On-site
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Associate Manager,Amazon Retail Media Marketing
$31 - $42.50/hr
ABOUT THE ROLE As Associate Manager,Amazon Retail Media Marketing, you are the owner ofAmazonperformance for a keybrand- Ziploc or Glade,with a sharp focus on retail media strategy and execution. You ...
Associate Manager,Amazon Retail Media Marketing
$31 - $42.50/hr
ABOUT THE ROLE As Associate Manager,Amazon Retail Media Marketing, you are the owner ofAmazonperformance for a keybrand- Ziploc or Glade,with a sharp focus on retail media strategy and execution. You ...
Package Delivery Driver- Amazon- ($22.25-$25hr)
Sturtevant, WI · On-site
$22.25 - $25/hr
Get your route assignments, prepare the Amazon branded vehicle, load van and begin route between 10 AM - 10:30 AM. Shifts can range from 7-10 hrs depending on route size. Employee's complete a ...
Package Delivery Driver- Amazon- ($22.25-$25hr)
Sturtevant, WI · On-site
$22.25 - $25/hr
Get your route assignments, prepare the Amazon branded vehicle, load van and begin route between 10 AM - 10:30 AM. Shifts can range from 7-10 hrs depending on route size. Employee's complete a ...
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network. Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network. Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network. Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network. Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Area Manager 2026 - WI (Recent and Upcoming Graduates)
Milwaukee, WI · On-site
$59K - $73K/yr
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Area Manager 2026 - WI (Recent and Upcoming Graduates)
Milwaukee, WI · On-site
$59K - $73K/yr
Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
Join Amazon's mission to become Earth's safest place to work. At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Amazon information
See Sturtevant, WI salary details
$22.3K - $31K
3% of jobs
$31K - $39.7K
6% of jobs
$39.7K - $48.4K
10% of jobs
$56.4K is the 25th percentile. Wages below this are outliers.
$48.4K - $57.1K
6% of jobs
$57.1K - $65.8K
12% of jobs
The median wage is $73.3K / yr.
$65.8K - $74.5K
15% of jobs
$74.5K - $83.2K
13% of jobs
$90.1K is the 75th percentile. Wages above this are outliers.
$83.2K - $91.9K
13% of jobs
$91.9K - $100.6K
10% of jobs
$100.6K - $109.3K
9% of jobs
$109.3K - $118K
4% of jobs
$22.3K
$74.6K
$118K
How much do amazon jobs pay per year?
What are some common challenges faced by employees working in Amazon's fulfillment centers?
What are the key skills and qualifications needed to thrive as an Amazon Warehouse Associate, and why are they important?
What are Amazon jobs?
What is the difference between Amazon vs Amazon Web Services (AWS) Developer?
| Aspect | Amazon | Amazon Web Services (AWS) Developer |
|---|---|---|
| Primary Role | Retail and e-commerce platform management | Cloud application development and deployment on AWS |
| Required Skills | Customer service, logistics, retail operations | Programming, cloud architecture, AWS services |
| Work Environment | Warehouses, retail stores, corporate offices | Cloud environments, remote or office-based |
| Certifications | None specific, retail certifications helpful | AWS certifications (e.g., AWS Certified Developer) |
Amazon primarily focuses on retail and logistics operations, while an AWS Developer specializes in building and maintaining cloud applications using AWS services. Both roles require technical skills, but AWS Developers need specific cloud certifications and programming expertise, whereas Amazon roles focus more on customer service and supply chain management.

Other
Re-posted 5 days ago
Deloitte rating
8.1
Based on 91 frontline employees who took The Breakroom Quiz
56th of 150 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US