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Amazon Technical Support Jobs in California (NOW HIRING)

Chemical Guys

Ecommerce Digital Designer

Torrance, CA · On-site

$33.80 - $38.46/hr

... supporting digital creative needs across the business. This role requires strong design skills ... Ensure all designs meet Amazon's technical requirements and brand standards. Collaboration * Work ...

Smart LLC

Ecommerce Digital Designer

Torrance, CA · On-site

$33.80 - $38.46/hr

... supporting digital creative needs across the business. This role requires strong design skills ... Ensure all designs meet Amazon's technical requirements and brand standards. Collaboration * Work ...

Chemical Guys

Ecommerce Digital Designer

Torrance, CA · On-site

$33.80 - $38.46/hr

... supporting digital creative needs across the business. This role requires strong design skills ... Ensure all designs meet Amazon's technical requirements and brand standards. Collaboration * Work ...

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Amazon Technical Support information

What does an Amazon Technical Support specialist do?

An Amazon Technical Support specialist assists customers and employees with troubleshooting technical issues related to Amazon's products and services. This can include resolving problems with Amazon devices like Kindle, Echo, or Fire TV, as well as addressing software, account, and connectivity issues. They use a combination of technical knowledge and customer service skills to guide users through solutions, escalate complex problems, and ensure a positive support experience. Their role is essential in maintaining customer satisfaction and the smooth operation of Amazon's technical ecosystem.

What are the key skills and qualifications needed to thrive as an Amazon Technical Support specialist?

To thrive as an Amazon Technical Support specialist, you need strong troubleshooting abilities, technical knowledge of Amazon products and services, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and remote diagnostic tools is often required. Excellent communication, patience, and problem-solving skills help you deliver effective support and build customer trust. These skills and qualities ensure efficient resolution of technical issues and contribute to high customer satisfaction.

What are some common challenges faced by Amazon Technical Support specialists, and how can they be addressed?

Amazon Technical Support specialists often encounter challenges such as troubleshooting complex technical issues, balancing high call volumes, and adapting to rapidly changing products and services. To address these, specialists are encouraged to leverage Amazon's comprehensive knowledge bases and collaborate closely with cross-functional teams, such as engineering and product support. Continuous learning and effective communication with both customers and internal teams are key to overcoming these challenges and providing excellent customer service.

What is the difference between Amazon Technical Support vs Amazon Customer Service Representative?

AspectAmazon Technical SupportAmazon Customer Service Representative
Required SkillsTechnical troubleshooting, software/hardware knowledge, problem-solvingCustomer service skills, communication, issue resolution
Work EnvironmentRemote or on-site, technical support centersRemote or call centers, customer interaction
CertificationsOptional technical certifications (e.g., CompTIA)Customer service training, communication skills
Job FocusDiagnosing and fixing technical issuesAssisting with orders, returns, account issues

Amazon Technical Support roles focus on resolving technical problems related to Amazon products and services, requiring technical knowledge and troubleshooting skills. In contrast, Amazon Customer Service Representatives handle general customer inquiries, order issues, and account support, emphasizing communication and customer service skills. Both roles may be remote or on-site and serve different but complementary functions within Amazon's support ecosystem.

What are popular job titles related to Amazon Technical Support jobs in California?

For Amazon Technical Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Amazon Technical Support jobs in California look for?

The top searched job categories for Amazon Technical Support jobs in California are:

What cities in California are hiring for Amazon Technical Support jobs?

Cities in California with the most Amazon Technical Support job openings:

Amazon Technical Support jobs near you
Infographic showing various Amazon Technical Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Ecommerce Digital Designer

Chemical Guys

Torrance, CA • On-site

$33.80 - $38.46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description:

**This is a temp. to hire position**


About the Role

We are seeking a talented Ecommerce Digital Designer to join our creative team, with a primary focus on creating high-impact visuals for Amazon while also supporting digital creative needs across the business. This role requires strong design skills, attention to detail, and the ability to adapt creative for a variety of platforms and formats.


Your work will directly impact Amazon performance, designing carousel images, A+ Content, and Brand Store assets, while also expanding into email campaigns, paid social media, homepage features, and site graphics.


Key Responsibilities


Multi-Channel Design

  • Create compelling marketing materials and content for email campaigns, paid social media, homepage features, site graphics, and more.
  • Deliver creative that fits the unique needs of each platform, while staying true to the Chemical Guys brand.


Amazon Creative

  • Design carousel images, A+ Content, and Brand Store pages.
  • Develop Sponsored Brand ad assets and templates for Sponsored Brand Videos (as needed).
  • Ensure all designs meet Amazon’s technical requirements and brand standards.


Collaboration

  • Work closely with the Amazon content team to align creative with brand positioning, campaign strategy, and merchandising priorities.
  • Partner cross-functionally with social, video, and marketing teams to maintain a consistent brand identity.


Data-Driven Iteration

  • Utilize performance analytics and insights to refine creative for improved click-through rates, conversion rates, and customer engagement.
  • Test and iterate designs for Amazon and other digital platforms.


Departmental Support

  • Assist with additional graphics and marketing responsibilities as assigned to contribute to the overall success of the marketing department.


Why You’ll Love Working Here

At Chemical Guys, creativity drives everything we do. From Amazon to TikTok to YouTube, your designs will help shape how millions of people experience our products online. You’ll join a passionate team where every project is an opportunity to make an impact — and have fun while doing it.


Department: Brand

Reports To: Dir. of Creative Services

Job Type: Full Time

Compensation Range: $33.80 - $38.46/hr

Location: Torrance, CA - fully onsite

Benefits: Medical, Dental, Vision, 401k match, voluntary Life and Disability insurance, FSA, PTO + 5 sick days, 6 holidays & employee discount.


Chemical Guys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability status.

Requirements:

 Qualifications

  • 3+ years of professional experience as a graphic designer, with significant experience designing for Amazon strongly preferred.
  • Experience across digital channels (email, paid social, web) is also valuable, and candidates with strong digital portfolios will be considered.
  • Exceptional skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma; motion graphics or video editing skills are a plus.
  • Strong understanding of design principles, typography, layout, and visual hierarchy.
  • Clear and effective written and verbal communication skills with strong interpersonal abilities.
  • Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
  • Proficiency in English; additional language(s) are an advantage.
  • Must submit a portfolio of recent design work (including Amazon creative examples). Applications without a portfolio will not be considered.