Systems Engineer I
$57K - $80K/yr
... Technical College System requirements and must work on-site as needed to support business ... Amazon AWS, Microsoft Azure), Red Hat Enterprise Linux Server, Red Hat Satellite, Microsoft Server ...
Systems Engineer I
$57K - $80K/yr
... Technical College System requirements and must work on-site as needed to support business ... Amazon AWS, Microsoft Azure), Red Hat Enterprise Linux Server, Red Hat Satellite, Microsoft Server ...
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$90K - $110K/yr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$90K - $110K/yr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Quick apply
Cloud Infrastructure Engineer II
Rogers, AR · On-site
$46.75 - $62.50/hr
Medical
Dental
Vision
Life
Retirement
... support of infrastructure across Amazon Web Services (AWS) and Microsoft Azure . As a core member ... Contribute to future-state planning, technical roadmaps, and enterprise architecture alignment.
Data Engineer - Manager
Medical
Dental
Vision
Retirement
PTO
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ... As a Manager you can lead the development of data models, support compliance with data governance ...
Data Engineer - Manager
Medical
Dental
Vision
Retirement
PTO
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ... As a Manager you can lead the development of data models, support compliance with data governance ...
Data Engineer - Manager
Fayetteville, AR · On-site
Medical
Dental
Vision
Retirement
PTO
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ... As a Manager you can lead the development of data models, support compliance with data governance ...
Data Engineer - Manager
Fayetteville, AR · On-site
Medical
Dental
Vision
Retirement
PTO
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ... As a Manager you can lead the development of data models, support compliance with data governance ...
Be Seen First
National Account Manager - RFID Packaging Solutions
Bentonville, AR · On-site
$95K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Work closely with Checkpoint's product, technical, operations, sourcing, and commercial teams to ... Travel - this position requires travel of up to 25% to support customer relationships, industry ...
Quick apply
Be Seen First
National Account Manager - RFID Packaging Solutions
Bentonville, AR · On-site
$95K - $115K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Work closely with Checkpoint's product, technical, operations, sourcing, and commercial teams to ... Travel - this position requires travel of up to 25% to support customer relationships, industry ...
ServiceNow Deployment- Senior Associate
Little Rock, AR · On-site
$77K - $202K/yr
Medical
Dental
Vision
Retirement
PTO
... IT systems that support business operations. They enable the smooth functioning of networks ... Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ...
ServiceNow Deployment- Senior Associate
Little Rock, AR · On-site
$77K - $202K/yr
Medical
Dental
Vision
Retirement
PTO
... IT systems that support business operations. They enable the smooth functioning of networks ... Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ...
ServiceNow Deployment- Senior Associate
Fayetteville, AR · On-site
$77K - $202K/yr
Medical
Dental
Vision
Retirement
PTO
... IT systems that support business operations. They enable the smooth functioning of networks ... Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ...
ServiceNow Deployment- Senior Associate
Fayetteville, AR · On-site
$77K - $202K/yr
Medical
Dental
Vision
Retirement
PTO
... IT systems that support business operations. They enable the smooth functioning of networks ... Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit ...
Customer Success Executive
Rogers, AR · Hybrid
$78K - $117K/yr
You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers ... Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail ...
Customer Success Executive
Rogers, AR · Hybrid
$78K - $117K/yr
You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers ... Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail ...
Customer Success Executive
Rogers, AR · On-site
$78K - $117K/yr
You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers ... Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail ...
Customer Success Executive
Rogers, AR · On-site
$78K - $117K/yr
You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers ... Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail ...
Product Adoption Expert - Contact Center
Little Rock, AR · On-site
$186K/yr
... Dialpad, Amazon Connect, NICE inContact/CXone, Five9, Genesys, or Talkdesk - and understands the ... technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that ...
New
Product Adoption Expert - Contact Center
Little Rock, AR · On-site
$186K/yr
... Dialpad, Amazon Connect, NICE inContact/CXone, Five9, Genesys, or Talkdesk - and understands the ... technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that ...
New
Amazon Technical Support information
What does an Amazon Technical Support specialist do?
An Amazon Technical Support specialist assists customers and employees with troubleshooting technical issues related to Amazon's products and services. This can include resolving problems with Amazon devices like Kindle, Echo, or Fire TV, as well as addressing software, account, and connectivity issues. They use a combination of technical knowledge and customer service skills to guide users through solutions, escalate complex problems, and ensure a positive support experience. Their role is essential in maintaining customer satisfaction and the smooth operation of Amazon's technical ecosystem.
What are the key skills and qualifications needed to thrive as an Amazon Technical Support specialist?
To thrive as an Amazon Technical Support specialist, you need strong troubleshooting abilities, technical knowledge of Amazon products and services, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, CRM platforms, and remote diagnostic tools is often required. Excellent communication, patience, and problem-solving skills help you deliver effective support and build customer trust. These skills and qualities ensure efficient resolution of technical issues and contribute to high customer satisfaction.
What are some common challenges faced by Amazon Technical Support specialists, and how can they be addressed?
Amazon Technical Support specialists often encounter challenges such as troubleshooting complex technical issues, balancing high call volumes, and adapting to rapidly changing products and services. To address these, specialists are encouraged to leverage Amazon's comprehensive knowledge bases and collaborate closely with cross-functional teams, such as engineering and product support. Continuous learning and effective communication with both customers and internal teams are key to overcoming these challenges and providing excellent customer service.
What is the difference between Amazon Technical Support vs Amazon Customer Service Representative?
| Aspect | Amazon Technical Support | Amazon Customer Service Representative |
|---|---|---|
| Required Skills | Technical troubleshooting, software/hardware knowledge, problem-solving | Customer service skills, communication, issue resolution |
| Work Environment | Remote or on-site, technical support centers | Remote or call centers, customer interaction |
| Certifications | Optional technical certifications (e.g., CompTIA) | Customer service training, communication skills |
| Job Focus | Diagnosing and fixing technical issues | Assisting with orders, returns, account issues |
Amazon Technical Support roles focus on resolving technical problems related to Amazon products and services, requiring technical knowledge and troubleshooting skills. In contrast, Amazon Customer Service Representatives handle general customer inquiries, order issues, and account support, emphasizing communication and customer service skills. Both roles may be remote or on-site and serve different but complementary functions within Amazon's support ecosystem.
What are popular job titles related to Amazon Technical Support jobs in Arkansas?
For Amazon Technical Support jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Amazon Technical Support jobs in Arkansas look for?
The top searched job categories for Amazon Technical Support jobs in Arkansas are:
What cities in Arkansas are hiring for Amazon Technical Support jobs?
Cities in Arkansas with the most Amazon Technical Support job openings:
$57K - $80K/yr
Full-time
Posted 16 days ago
Job description
Systems Engineer I
Apply now Job no: 494848
Work type: Full Time Staff
Location: Conway
Categories: Staff
State Classification: Systems Engineer I
Class Code: AM20
Job Description:
Horry-Georgetown Technical College (HGTC) is a two -year community/technical college that offers more than 75 associate degree, diploma, and certificate programs for students who are either seeking quick entry into the workforce or desiring to transfer to a senior institution to pursue a bachelor's degree. HGTC offers three convenient campus locations in South Carolina, including Myrtle Beach, Conway and Georgetown.
Horry-Georgetown Technical College is seeking candidates for a Systems Engineer position. The selected candidate will be responsible for performing the design, implementation, and maintenance of the college's IT systems infrastructure, ensuring high availability, reliability, and security of all systems. This role involves managing servers, storage, mobile device management (MDM) tools, and the Microsoft 365 platform. The Systems Engineer position will also be responsible for performing the independent analysis, development, testing, implementation, and maintenance of moderately complex server, storage, cloud, and infrastructure technologies in support of enterprise systems. While this position offers the opportunity for hybrid work, the employee is required to maintain a 37.5-hour workweek in accordance with State Technical College System requirements and must work on-site as needed to support business operations and institutional needs.
Advertised Salary:$57,700 (Minimum)- $80,800 (Midpoint)
Minimum Requirements:A bachelor's degree in computer science or related field and experience in computer system development and modification. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
Preferred Qualifications:2 year of administration experience with the following platforms and services: Microsoft Entra ID, Microsoft 365, Microsoft Intune, Virtualization Platforms (VMware ESXi, Nutanix), Cloud Infrastructure (Amazon AWS, Microsoft Azure), Red Hat Enterprise Linux Server, Red Hat Satellite, Microsoft Server, Microsoft System Center, Load Balancers, Infrastructure as Code, Microsoft Active Directory, DNS, DHCP.
Special Instructions to Applicants:Please submit online application via: www.hgtc.edu/hr attaching resume.
Advertised: 30 Jul 2026 Eastern Daylight Time
Applications close:
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About Horry-Georgetown Technical College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
11 - 50 Employees
Headquarters location
Conway, SC, US
Year founded
1966