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Amazon Tech Support Jobs (NOW HIRING)

Amazon

IT Support Associate II

Hollister, CA · On-site

$17.75 - $22.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.

Amazon

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.

Amazon

IT Support Engineer I, OTS

Tracy, CA · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer II, OTS

Albuquerque, NM · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

$18 - $24.50/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer I , OTS

Wilmington, NC · On-site

Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital ... Amazon offers competitive compensation packages including comprehensive healthcare benefits ...

Amazon

IT Support Engineer I, OTS

Phoenix, AZ · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer I, OTS

Tucson, AZ · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer I, OTS

Tolleson, AZ · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer I, OTS

Richardson, TX · On-site

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

Amazon

IT Support Engineer I, OTS Support

Salinas, CA · On-site

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.

Amazon

IT Support Associate II, OTS

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.

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Amazon Tech Support information

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How much do amazon tech support jobs pay per year?

As of Jun 23, 2026, the average yearly pay for amazon tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.
More about Amazon Tech Support jobs
Amazon Tech Support jobs near you
Infographic showing various Amazon Tech Support job openings in the United States as of June 2026, with employment types broken down into 14% As Needed, 14% Full Time, and 72% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

Amazon

Chesterfield, MO • On-site

$21.25 - $29.25/hr

Full-time

Medical, Retirement

Posted 18 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,874 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
- Experience troubleshooting integrated and interdependent computer systems
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, SAUGET - 23.00 - 37.00 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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