ZipRecruiter

Log In

1

Amazon Task Jobs in Iowa (NOW HIRING)

nLeague

FileCloud Administrator

Des Moines, IA · On-site

Complete assigned tasks, provide clear status updates, adhere to quality standards, and work ... Experience with cloud service provider offerings like Microsoft Azure or Amazon Web Services (AWS ...

ISG

Automation Specialist

Des Moines, IA · On-site

$65K - $95K/yr

Work within Amazon Web Services (AWS) environments including hosting, Docker-based deployments, and ... Ability to automate infrastructure tasks, reporting, and system integrations * Proficiency in ...

K&M Tire

Warehouse Associate 9:30am-6pm

Grinnell, IA · On-site

$14.25 - $16.75/hr

Able to perform Amazon/Walmart pulling/picking and shipping. * Able to load all route trucks. Job Requirements: * Ability to work in a multi-task environment. * Ability to prioritize and organize ...

K&M Tire, Inc.

Warehouse Associate 9:30am-6pm

Grinnell, IA · On-site

$16.50 - $18.50/hr

Able to perform Amazon/Walmart pulling/picking and shipping. * Able to load all route trucks. Job Requirements: * Ability to work in a multi-task environment. * Ability to prioritize and organize ...

K&M Tire, Inc.

Warehouse Backup Driver

Carter Lake, IA · On-site

$16.25 - $19.75/hr

Able to perform Amazon/Walmart pulling/picking and shipping. * Able to load all route trucks. Job Requirements: * Ability to work in a multi-task environment. * Ability to prioritize and organize ...

next page

Showing results 1-20

All JobsAmazon Task JobsAmazon Task Jobs in Iowa

Amazon Task information

What is the difference between Amazon Task vs Amazon Associate?

AspectAmazon TaskAmazon Associate
Primary RoleCompleting specific tasks or micro-jobs assigned by Amazon or third-party platformsPromoting Amazon products and earning commissions through referrals
Required CredentialsNone or minimal; basic computer skills often sufficientNone required; marketing skills beneficial
Work EnvironmentRemote, flexible, task-basedRemote, marketing-focused
Common UsageMicro-task platforms, Amazon Mechanical TurkAmazon Associates program for affiliate marketing

Amazon Task involves completing specific micro-jobs or tasks, often on platforms like Mechanical Turk, requiring minimal credentials. Amazon Associate focuses on promoting products via affiliate links to earn commissions. While both are Amazon-related roles, Amazon Task emphasizes task completion, whereas Amazon Associate centers on marketing and referrals.

What are some common challenges faced by individuals working on Amazon Mechanical Turk (MTurk) tasks, and how can they be addressed?

One common challenge for Amazon MTurk workers is finding high-quality, well-paying tasks among a large volume of low-paying or repetitive microtasks. Workers may also encounter unclear task instructions or inconsistent requester feedback. To address these challenges, it's helpful to use tools and online communities that rate requesters and tasks, allowing you to focus on reputable gigs. Additionally, developing efficient workflows and regularly updating your skills can help you qualify for more complex, better-compensated tasks over time.

What are the key skills and qualifications needed to thrive as an Amazon Warehouse Associate, and why are they important?

To thrive as an Amazon Warehouse Associate, you need strong organizational skills, attention to detail, and physical stamina, often requiring a high school diploma or equivalent. Familiarity with handheld scanners, warehouse management systems, and sometimes forklift certification are typically needed. Dependability, teamwork, and a positive attitude help individuals excel in a fast-paced environment. These skills and qualities ensure efficient order fulfillment, workplace safety, and consistent achievement of productivity goals.

What are Amazon Tasks?

Amazon Tasks refer to small jobs or assignments that individuals can complete for Amazon, often through platforms like Amazon Mechanical Turk (MTurk). These tasks can include data entry, surveys, content moderation, product categorization, or other microtasks that help Amazon improve its services and products. Workers are typically paid per task, and the work is usually flexible, allowing individuals to choose tasks that fit their skills and schedule. Completing Amazon Tasks can be a way to earn supplemental income from home but may require attention to detail and meeting specific quality standards.
What are popular job titles related to Amazon Task jobs in Iowa? For Amazon Task jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Amazon Task jobs in Iowa look for? The top searched job categories for Amazon Task jobs in Iowa are:
What cities in Iowa are hiring for Amazon Task jobs? Cities in Iowa with the most Amazon Task job openings:
Amazon Task jobs near you
Infographic showing various Amazon Task job openings in Iowa as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Contact Center Operations Generalist, Business Transformation Architecture

Contact Center Operations Generalist, Business Transformation Architecture

Deloitte

Des Moines, IA • On-site

Other

Posted 18 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

60th of 148 rated financial services

Job description

Contact Center Operations Generalist Architect

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Contact Center Operations Generalist, you will lead client-facing transformation efforts that modernize contact center operations across voice and digital channels, with a strong focus on measurable business outcomes. You will advise senior client stakeholders on target operating models, process redesign, and the effective use of leading CCaaS platforms such as Five9, Amazon Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation.

Key responsibilities

  • Lead contact center strategy, transformation, and optimization programs
  • Shape target operating models, solution roadmaps, and implementation approaches
  • Advise on CCaaS platform selection, design, and deployment
  • Design and govern AI-enabled service operations use cases
  • Drive measurable improvements in customer experience, efficiency, and quality
  • Partner with client executives and Deloitte teams to deliver sustainable outcomes

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 10+ years of experience in contact center operations, customer service operations, and/or contact center transformation (consulting and/or industry)
  • Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE)
  • Experience partnering with Workforce Management and Quality teams to improve forecasting, scheduling, adherence/occupancy, calibration, and coaching programs
  • Experience enabling AI-powered service operations (e.g., agent assist, summarization, knowledge search, intelligent routing, quality automation), including adoption, measurement, and controls (privacy/PII, monitoring, escalation)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience with WEM/QM/WFM suites (e.g., recording, quality, coaching, performance dashboards) in enterprise contact center environments
  • Experience with omnichannel and digital service strategies that improve containment/deflection and reduce repeat contacts
  • Experience with speech/text analytics or voice-of-customer programs that drive operational improvements tied to KPI outcomes
  • Experience establishing AI governance and operational runbooks for contact center use cases (human-in-the-loop, monitoring, auditability)
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $307,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Contact Center Operations Generalist Architect

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Contact Center Operations Generalist, you will lead client-facing transformation efforts that modernize contact center operations across voice and digital channels, with a strong focus on measurable business outcomes. You will advise senior client stakeholders on target operating models, process redesign, and the effective use of leading CCaaS platforms such as Five9, Amazon Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation.

Key responsibilities

  • Lead contact center strategy, transformation, and optimization programs
  • Shape target operating models, solution roadmaps, and implementation approaches
  • Advise on CCaaS platform selection, design, and deployment
  • Design and govern AI-enabled service operations use cases
  • Drive measurable improvements in customer experience, efficiency, and quality
  • Partner with client executives and Deloitte teams to deliver sustainable outcomes

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 10+ years of experience in contact center operations, customer service operations, and/or contact center transformation (consulting and/or industry)
  • Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE)
  • Experience partnering with Workforce Management and Quality teams to improve forecasting, scheduling, adherence/occupancy, calibration, and coaching programs
  • Experience enabling AI-powered service operations (e.g., agent assist, summarization, knowledge search, intelligent routing, quality automation), including adoption, measurement, and controls (privacy/PII, monitoring, escalation)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience with WEM/QM/WFM suites (e.g., recording, quality, coaching, performance dashboards) in enterprise contact center environments
  • Experience with omnichannel and digital service strategies that improve containment/deflection and reduce repeat contacts
  • Experience with speech/text analytics or voice-of-customer programs that drive operational improvements tied to KPI outcomes
  • Experience establishing AI governance and operational runbooks for contact center use cases (human-in-the-loop, monitoring, auditability)
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $307,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply