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Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

JOB RESPONSIBILITIES:
1. Develops, modifies, and maintains IT cloud infrastructure to meet business objectives
2. Implements and provides oversight on technical solutions for various sized projects or daily support initiatives
3. Creates and maintains technical documentation for IT systems and solutions
4. Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options
5. Provides training and technical support for users with varying levels of IT knowledge
6. Completes and evaluates enhancements to routine preventative measures
7. Ensures logging occurs and participates in log analysis for vulnerability reviews, penetration assessments, and network monitoring.
8. Assists in regulatory body attestations to maintain system and network compliance

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

EDUCATION:
Bachelor's Degree in Computer Science or related field (equivalent experience may be substituted).

EXPERIENCE:
8+ years of experience in the related competency fields listed below.

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
1. Expert/in-depth experience or knowledge in the following areas:
a. Certification in Amazon or Azure as Cloud Architect, DevOps Architect or similar
b. AWS or Azure services: cloud concepts and many cloud services
c. Virtualization technologies: VMware, Hyper-V, cloud-based host virtualization, containerization (Docker, Kubernetes)
d. Windows Technologies: PowerShell scripting, server setup, troubleshooting, maintenance
e. Linux Technologies: Bash scripting, SELinux, server setup, troubleshooting, maintenance
f. Networking: subnetting, routing, firewalls, advanced DNS management, load balancers, IDS/IPS, VPN
g. Security: security protocols, security best practices, and vulnerability remediation
h. DevOps: CI/CD design, setup, maintenance, and troubleshooting

2. Abilities in the following areas:
a. Strong analytical, judgement and problem-solving skills.
b. Strong oral and written communication skills.
c. Strong interpersonal skills interact with technical and non-technical clients.
d. Strong documentation and time management skills.

3. Self-motivated.
4. Comfortable working collaboratively as part of a team.
5. Strong bias toward action, delivery, and implementation.
6. Ability to work through complex challenges without guidance.

Compensation range for this role is $120,000-$130,000 annually, depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring