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Amazon Relay Operation Center Jobs (NOW HIRING)

Relay Technician

Topeka, KS · On-site

$42.28 - $59.44/hr

Relay Technician I, II, III, IV, Technician, Sr Technician REQUISITION : TRA00ZK DEPARTMENT ... Operations Center and will be subject to emergency callouts and overtime, sometimes with minimal ...

Relay & Power System Technician Location : Midland Texas FLSA Class: NON-EXEMPT Responsible to : IC ... Providing technical support to the remote operations center as needed Qualifications : * High ...

Relay & Power System Technician Location : Midland Texas FLSA Class: NON-EXEMPT Responsible to : IC ... Providing technical support to the remote operations center as needed Qualifications : * High ...

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Amazon Relay Operation Center information

See salary details

$58K

$98.9K

$195K

How much do amazon relay operation center jobs pay per year?

As of Jun 20, 2026, the average yearly pay for amazon relay operation center in the United States is $98,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by team members in the Amazon Relay Operation Center, and how are they addressed?

Team members in the Amazon Relay Operation Center frequently encounter challenges such as managing real-time delivery exceptions, coordinating with carriers to resolve transportation delays, and maintaining clear communication across multiple teams. These challenges are typically addressed through robust training, the use of advanced logistics software, and close collaboration with both internal Amazon teams and external partners. The environment is fast-paced and dynamic, requiring strong problem-solving skills and adaptability to ensure smooth and timely operations.

What are the key skills and qualifications needed to thrive as an Amazon Relay Operation Center Specialist, and why are they important?

To thrive as an Amazon Relay Operation Center Specialist, you need strong logistical knowledge, attention to detail, and experience in transportation or supply chain operations, often supported by relevant education or experience. Familiarity with transportation management systems (TMS), Amazon Relay platform tools, and real-time tracking software is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure stand out in this fast-paced environment. These competencies ensure smooth coordination of freight operations, timely delivery, and effective resolution of issues to maintain Amazon’s high service standards.

What is the Amazon Relay Operation Center?

The Amazon Relay Operation Center is a dedicated team within Amazon that manages and supports the logistics and transportation needs for Amazon Relay, which connects carriers with Amazon's freight network. The Operation Center monitors shipments, assists with troubleshooting, and ensures smooth operations between carriers, drivers, and Amazon facilities. It plays a crucial role in maintaining timely deliveries, handling real-time issues, and providing support to carriers to optimize the flow of goods. The center operates around the clock to address any concerns and keep the supply chain running efficiently.
Data & Reporting Analyst , Relay Operations Center Tech & Ops integration

Data & Reporting Analyst , Relay Operations Center Tech & Ops integration

Amazon

Tempe, AZ

Full-time

Posted 23 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,870 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

***This role will require you to report to corporate office in Atlanta, GA or Tempe, AZ***
Amazon's Transportation Execution & Systems Team is seeking a Data & Reporting Analyst to join a team that identifies, creates, develops and integrates innovative solutions that lead to improvements in our North American transportation network. Amazon transportation encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third party locations. The Network Operations Center needs exceptionally talented, bright, and driven people to design, develop, and improve our transportation systems.


Key job responsibilities
- Drive continuous improvement by identifying ways to streamline processes and reduce waste
- Problem solve and design solutions for Amazon's transportation network
- Maintain/update internal documentation for internal training and reference
- Support large scale transportation programs
- Configure the inputs driving shipping decisions for packages in our North American transportation network


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US