Amazon Program Manager Jobs in Arizona (NOW HIRING)

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
ATS is seeking a Supply Chain Manager/ Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.
Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be
Key job responsibilities
- Collaborate on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to inform business decisions across customer-facing programs.
- Analyze data across databases using Excel, SQL, Amazon Quick, and other data management systems, and perform ad hoc reporting and analysis as needed.
- Use AI to improve efficiency while maintaining ownership of accuracy and credibility of outputs.
- Influence third-party (3P) carrier leadership and Amazon technology teams to identify and implement process improvements that enhance service, iterate technology, and strengthen vendor engagement and growth.
- Assess how Middle Mile Box Truck (MMBT) supply chains can efficiently serve each program, identify opportunities, and align with key stakeholders to influence program decision-making.
- Travel domestically 25%-50%.
About the team
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Bachelor's degree
- Experience in defining and implementing process improvement initiatives using data and metrics
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience implementing repeatable processes and driving automation or standardization
PREFERRED QUALIFICATIONS
- 3+ years of driving process improvements experience
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience of Six Sigma/ Lean analytical techniques
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 85,800.00 - 128,600.00 USD annually