Amazon Process Assistant Jobs in Austin, TX (NOW HIRING)

The ONE Edge team delivers software-defined, automated, and scalable edge network infrastructure that improves the reliability of Amazon's global fulfillment and operations network. Our solutions are relied upon by hundreds of thousands of associates and play a critical role in delivering shipments to Amazon's customers worldwide.
As a Network Development Engineer II on the Edge team, you will design and implement scalable, resilient edge network architecture. You will lead initiatives that improve network capacity, availability, and security, working with modern SD-WAN and cloud networking technologies. You will design solutions that are scalable, testable, maintainable, and efficient, with information security and network reliability as fundamentals.
You will work autonomously on major portions of edge network implementation, making pragmatic trade-offs that balance operational needs with long-term goals. You will partner with software, operations, and engineering teams to turn ideas into plans, participate in design and operational reviews, and mentor fellow engineers. You will also leverage automation and modern tooling to improve operational efficiency and diagnostics.
The ONE organization has a broad scope spanning multiple businesses globally, from the smallest delivery stations in emerging markets to advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity to grow your skills as an engineer and have a lasting impact on Amazon's network infrastructure for years to come.
Key job responsibilities
- Identifying, developing, and delivering technical solutions that improve the availability of our network technologies.
- Partner with peer teams to collectively grasp the customer problems and find technological solutions utilizing wired networking technologies.
- Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.
- Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.
- Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.
- Innovate and automate infrastructure testing, deployment, operations, and life-cycle management
- Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.
- Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.
- Effectively contribute to hiring and developing top talent at Amazon
A day in the life
Amazon offers a full range of benefits to assist you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- 4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments
- 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems
PREFERRED QUALIFICATIONS
- Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
- Experience with one or more of the following routers, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 136,000.00 - 184,000.00 USD annually