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Amazon Prime Jobs in Ohio (NOW HIRING)

Amazon

Prime Air Ground Handler, Amazon Prime Air

Rossford, OH · On-site

$15.75 - $18.75/hr

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... Check out more information about Prime Air on the About Amazon blog ( If you are seeking an ...

Amazon Delivery Service Partner

Delivery Driver

Moraine, OH · On-site

$14.75 - $18.25/hr

There will be opportunities for overtime, especially during high volume periods like the holidays and Amazon Prime Week. Delivery drivers will be required to work one weekend day every week in order ...

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How much do amazon prime jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for amazon prime in Ohio is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.94 and $18.24 per hour, depending on experience, location, and employer.

What is an Amazon Prime?

An Amazon Prime job typically refers to roles within Amazon that support its Prime membership program, including positions in logistics, customer service, marketing, and operations. Employees in these roles help ensure fast shipping, manage Prime Video content, or assist customers with their Prime benefits. Depending on the role, responsibilities can range from warehouse operations to software development or customer support.

What are some typical challenges faced by Amazon Prime customer service associates?

Amazon Prime Customer Service Associates often navigate a high volume of inquiries, addressing everything from membership issues to resolving delivery concerns. The fast-paced nature of the role requires balancing efficiency with empathy, especially during peak shopping seasons. Associates regularly collaborate with different teams, such as logistics and technical support, to resolve complex customer cases. Adaptability and staying current with updated policies and product offerings are key for success in this dynamic environment.

What are the key skills and qualifications needed to thrive in the Amazon Prime position, and why are they important?

The role typically associated with 'Amazon Prime' refers to positions such as Amazon Prime Customer Service Associate, which requires strong customer service skills, problem-solving abilities, and familiarity with online platforms. Proficiency in CRM systems, Amazon's internal order management tools, and sometimes experience with chat or phone support software are highly valued. Outstanding communication, patience, and adaptability set top performers apart, ensuring they effectively address a variety of customer needs. These skills are vital to delivering the high standard of service Prime members expect and maintaining customer loyalty.

What are the most commonly searched types of Amazon Prime jobs in Ohio?

The most popular types of Amazon Prime jobs in Ohio are:

What are popular job titles related to Amazon Prime jobs in Ohio?

For Amazon Prime jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Amazon Prime jobs in Ohio look for?

The top searched job categories for Amazon Prime jobs in Ohio are:

What cities in Ohio are hiring for Amazon Prime jobs?

Cities in Ohio with the most Amazon Prime job openings:

Amazon Prime jobs near you
Infographic showing various Amazon Prime job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $38,042 per year, or $18.3 per hour.

Field Service Engineer, PSO, Amazon Prime Air

Amazon

North Randall, OH • On-site

Full-time

Posted 28 days ago

Key responsibilities

  • Troubleshoot daily system performance anomalies and deliver solutions to operations/maintenance teams

  • Assist with launches of new operational sites

  • Lead cross-functional system investigations to optimize drone system performance and drive improvements

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour.

And how do you do it in a way that can scale. Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that. We are delivering to customers and are excited for what's to come.

If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team. Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/tag/drone
Amazon Prime Air (PA) is seeking a Product Support Organization (PSO) Field Service Engineer to assist in troubleshooting and diagnosis of day to day problems within our ultra-fast drone delivery operations.
This role will be responsible for ensuring a high degree of technical reliability within drone operations, working closely with design engineering staff and powering a flywheel of continuous improvement in the drone system design

On the front line of drone system operations, you will establish and maintain close relationships with drone maintainers and operators, and provide engineering analyses and solutions to improve the system use experience and uptime. As Prime Air scales, you will also play a key role in bringing new sites online-performing remote provisioning work ahead of launch and providing hands-on technical support on-site during site launches to ensure a smooth and reliable start to operations. The successful candidate will leverage data-driven insights and hands-on experience to identify opportunities and lead implementation of system improvements.
This role is a core member of the PA Product Support Organization (PSO) Engineering team, serving as the first line liaison between operator/maintainer experiences and design engineering improvements or mitigations

In this position, you will bring a unique perspective informed by direct operational data and customer feedback to spearhead system improvements, and address engineering problems discovered in the field. Strong cross-functional engineering fundamentals (mechanical, electrical, software development basics) skills are essential, as well as strong technical communication and documentation skills. Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.
This position may require a deemed export control license for compliance with applicable laws and regulations

Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
Key job responsibilities
* Troubleshoot daily system performance anomalies and deliver solutions to operations/maintenance teams
* Assist with launches of new operational sites
* Lead cross-functional system investigations with engineering, maintenance, and operations teams to optimize drone system performance metrics, and drive improvements
* Drive continuous improvement initiatives using data-driven insights to establish benchmark standards and reduce operational burdens
* Develop and maintain documentation for technical procedures
* Deliver measurable system behavior improvements based on data analysis that impacts customer experience, proactively engaging stakeholders to advocate for customers
This role will require up to 15% travel.

What Amazon employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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