Prime Video is changing the way people watch movies and TV and we want you to join us in that ... design, remote testing, prototype testing, and iterative testing. Experience managing both ...
Prime Video is changing the way people watch movies and TV and we want you to join us in that ... design, remote testing, prototype testing, and iterative testing. Experience managing both ...
Prime Video is changing the way people watch movies and TV and we want you to join us in that ... design, remote testing, prototype testing, and iterative testing. Experience managing both ...
Prime Video is changing the way people watch movies and TV and we want you to join us in that ... design, remote testing, prototype testing, and iterative testing. Experience managing both ...
Senior eCommerce Manager
Los Angeles, CA · On-site +1
$120K - $150K/yr
Own day-to-day ecommerce operations across Amazon (US, Canada, UK, and EU), Target.com, Walmart.com ... Lead ecommerce execution for major seasonal events, including Prime Day, Q4, and new product ...
Quick apply
Senior eCommerce Manager
Los Angeles, CA · On-site +1
$120K - $150K/yr
Own day-to-day ecommerce operations across Amazon (US, Canada, UK, and EU), Target.com, Walmart.com ... Lead ecommerce execution for major seasonal events, including Prime Day, Q4, and new product ...
Senior eCommerce Manager
Los Angeles, CA · On-site +1
$120K - $150K/yr
Own day-to-day ecommerce operations across Amazon (US, Canada, UK, and EU), Target.com, Walmart.com ... Lead ecommerce execution for major seasonal events, including Prime Day, Q4, and new product ...
Senior eCommerce Manager
Los Angeles, CA · On-site +1
$120K - $150K/yr
Own day-to-day ecommerce operations across Amazon (US, Canada, UK, and EU), Target.com, Walmart.com ... Lead ecommerce execution for major seasonal events, including Prime Day, Q4, and new product ...
Data Center Electrical Engineer (Hyperscale Projects)
Van Nuys, CA · On-site +1
$140K - $200K/hr
Hybrid - Van Nuys, CA / Remote / U.S. Project Sites Position Purpose: Capstone Green Energy is ... Integrate Capstone microturbine energy systems into data center environments for prime power and ...
Data Center Electrical Engineer (Hyperscale Projects)
Van Nuys, CA · On-site +1
$140K - $200K/hr
Hybrid - Van Nuys, CA / Remote / U.S. Project Sites Position Purpose: Capstone Green Energy is ... Integrate Capstone microturbine energy systems into data center environments for prime power and ...
Amazon Prime Remote information
Does Amazon really pay people to work from home?
What are the key skills and qualifications needed to thrive as an Amazon Prime Remote Customer Service Associate, and why are they important?
How much does Amazon pay for remote positions?
What are common challenges faced by remote Amazon Prime customer service associates, and how can they be addressed?
Do Amazon offer remote jobs?
What are Amazon Prime Remote jobs?
Can I work for Amazon remotely?
What is the difference between Amazon Prime Remote vs Amazon Prime Customer Service Associate?
| Aspect | Amazon Prime Remote | Amazon Prime Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require prior customer service experience | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Remote, home-based | Call centers or remote, depending on the role |
| Employer & Industry Usage | Amazon, e-commerce logistics | Amazon, e-commerce customer support |
| Common Search & Comparison | Focuses on remote logistics or delivery roles | Focuses on customer support roles within Amazon |
Amazon Prime Remote positions typically involve logistics, delivery coordination, or remote operational tasks, often requiring technical or logistical skills. In contrast, Amazon Prime Customer Service Associate roles focus on assisting customers with orders, returns, and inquiries, primarily in customer support. Both roles are within Amazon but serve different functions and work environments, with remote options available for both.
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$137K/yr
Full-time
Re-posted 25 days ago
Amazon rating
7.4
Based on 7,045 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Are you interested in shaping the future of entertainment. Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency. Prime Video is changing the way people watch movies and TV and we want you to join us in that mission!
Prime Video is seeking a Sr Manager, UX Research to lead a team of researchers delivering impactful, end-to-end research that illuminates new insights and opportunities to delight our customers.
We need a highly motivated, strategic leader who can lead and mentor a world-class research team while driving user-centered design and decision-making across the organization.
As a Sr Manager, UX Research you will be a key strategic partner to product and design leadership, shaping our product strategy through data-driven insights and building research capabilities that scale across major product teams. You will be responsible for developing and executing a comprehensive research strategy for your team, guiding them to perform research that creates insightful findings. You will lead your team in daily interactions with product managers, designers, engineers, applied scientists, data scientists, marketing, and research peers to understand and guide research needs across the organization, ensuring research drives meaningful impact as measured by both incremental changes to product design and development roadmaps; as well as influencing product and design visioning investments.
As an ideal candidate, you have deep experience leading research teams and a proven track record of building research capabilities within organizations
You understand user research methods and best practices at an expert level, and you know how to coach others to develop these skills. You have a nimble, creative and pragmatic approach to research strategy, and you're interested in pushing the boundaries of research while maintaining rigor. You are a mixed methods leader who can guide both qualitative and quantitative research efforts.
You easily move between big picture thinking and obsessing about the details. You can provide clear direction while empowering your team to work independently, and you're capable of managing multiple overlapping projects across your team.
Key job responsibilities
* Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high-performing teams
* End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas
* Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy
* Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization
* Hands-on experience with diverse research methods including: lab-based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts
* Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization
* Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high-quality standards
* Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources
* Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
* Ability to work within novel research spaces and guide teams through ambiguity
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US