Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership ...
New
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership • ...
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership • ...
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership • ...
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of ... port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership • ...
| Aspect | Amazon Port | Amazon Warehouse Associate |
|---|---|---|
| Primary Role | Managing port operations, logistics, and shipping processes at Amazon's port facilities | Handling inventory, packing, and shipping items within Amazon warehouses |
| Required Credentials | Logistics or supply chain certifications often preferred | High school diploma or equivalent; training provided on-site |
| Work Environment | Outdoor port areas, heavy machinery, and transportation equipment | Indoor warehouse, conveyor belts, and packing stations |
| Industry Usage | Used in Amazon's logistics hubs and port facilities | Common in Amazon fulfillment centers and warehouses |
Amazon Port roles focus on managing port logistics and transportation operations, often requiring specialized certifications and working outdoors. In contrast, Amazon Warehouse Associates handle inventory and packing tasks inside warehouses, with less emphasis on certifications. Both roles are vital to Amazon's supply chain but differ significantly in environment and responsibilities.

Full-time
Posted 2 days ago
New
7.4
Based on 7,073 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of entry for both internal and external Amazon customers. The Sr
Compliance Specialist is the primary resolution support owner for cargo detained by CBP, FDA, CPSC, EPA, and other Partner Government Agencies (PGAs) - managing each case from first notice through final resolution. You will work across a broad stakeholder set: importers of record (IORs), U.S. government agencies, examination facilities, carriers, and Amazon internal teams spanning Operations, Compliance, Legal, Finance, Origin, and Product/Tech.
ACT is scaling to meet growing import volume and increasing case complexity
This role will evolve alongside the business - we are looking for someone who can adapt, take ownership across shifting priorities, and contribute beyond their immediate caseload. Strong written and verbal communication skills are essential; cases routinely carry same-day response requirements with seizure, penalty, or mounting demurrage as direct financial consequence of inaction.
Key job responsibilities
Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports - from intake through resolution (release, re-export, destruction, or formal response)
Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; escalate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
Serve as the primary government-facing customs broker point of contact - building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
Draft formal agency responses, triage enforcement communications by urgency, and escalate seizure and penalty actions same business day per team SLAs
Contribute to weekly business reviews and operational reporting - port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US