... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
Quick apply
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
Quick apply
... Phone, Amazon Connect, and future cloud communication technologies. * Manage user provisioning ... Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.75 - $17.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.75 - $17.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
Quick apply
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.50 - $19.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.50 - $19.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.50 - $19.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
E-Commerce Fulfillment Associate- FT
Jacksonville, FL · On-site
$14.50 - $19.50/hr
... growing number of independent non-profit affiliates of what is now Goodwill Industries ... Must be familiar with key Internet sites including eBay and Amazon * Must be able to read, write ...
Product Adoption Expert - Contact Center
Tallahassee, FL · On-site
$186K/yr
... Amazon Connect, NICE inContact/CXone, Five9, Genesys, or Talkdesk -- and understands the ... Zoom Phone * Zoom Virtual Agent * Zoom Ecosystem: APIs, RTMs, Webhooks, integrations Preferred ...
Product Adoption Expert - Contact Center
Tallahassee, FL · On-site
$186K/yr
... Amazon Connect, NICE inContact/CXone, Five9, Genesys, or Talkdesk -- and understands the ... Zoom Phone * Zoom Virtual Agent * Zoom Ecosystem: APIs, RTMs, Webhooks, integrations Preferred ...
Amazon Phone Number information
What is the Amazon phone number for customer service?
The primary phone number for Amazon customer service in the United States is 1-888-280-4331. You can call this number for help with orders, account issues, returns, and other inquiries related to Amazon's services. Amazon also offers customer support through their website, chat, and email. Before calling, it's often helpful to have your order details or account information ready for faster assistance.
What are the key skills and qualifications needed to thrive as an Amazon Customer Service Representative, and why are they important?
To thrive as an Amazon Customer Service Representative, you need strong problem-solving abilities, effective communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and Amazon's internal support systems is typically required. Patience, empathy, and resilience help representatives handle challenging situations and provide excellent service. These skills ensure customer satisfaction and uphold Amazon’s reputation for responsive, high-quality support.
What are the primary responsibilities and daily tasks for a customer service representative handling Amazon phone support?
As a Customer Service Representative handling Amazon phone support, your primary responsibility is to assist customers with inquiries, resolve issues related to their accounts or orders, and provide product information. On a typical day, you may handle a high volume of incoming calls, troubleshoot order problems, process returns or refunds, and document customer interactions. The role requires strong communication skills, patience, and the ability to work efficiently in a fast-paced, team-oriented environment. Collaboration with other departments, such as shipping or technical support, is common to ensure customer satisfaction.
What is the difference between Amazon Phone Number vs Amazon Customer Service Associate?
| Aspect | Amazon Phone Number | Amazon Customer Service Associate |
|---|---|---|
| Required Credentials | No specific credentials needed; basic communication skills | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Customer support via phone, email, or chat | Call centers, remote or on-site customer service roles |
| Employer & Industry Usage | Used by Amazon for customer contact | Role within Amazon's customer service team |
| Search & Comparison Intent | Finding contact numbers for Amazon | Understanding customer service roles at Amazon |
Amazon Phone Number refers to the contact number provided by Amazon for customer inquiries, while an Amazon Customer Service Associate is an employee who handles customer support. The phone number is a tool for reaching support, whereas the associate is a role within Amazon's customer service team. Both are integral to customer support but serve different purposes.
What are the most commonly searched types of Amazon Phone Number jobs in Florida?
The most popular types of Amazon Phone Number jobs in Florida are:
Job description
Join Vacatia and Build the Future of Enterprise Communications
Location: Fort Lauderdale, FL OR Orlando, FL– Hybrid
About Vacatia
Vacatia is an innovative hospitality company reinventing the vacation ownership experience across discovery, booking, and stay. As our business continues to grow, so does the technology that connects our owners, guests, resort teams, and customer service professionals.
We’re looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatia’s cloud communications ecosystem. This newly created role will be responsible for designing, deploying, administering, and optimizing our enterprise Unified Communications as a Service (UCaaS) platforms while supporting contact center operations across corporate offices, resort properties, and remote employees.
This is an opportunity for a hands-on engineer who enjoys building scalable communications infrastructure, integrating cloud platforms, and delivering reliable voice, video, messaging, and collaboration experiences that directly impact both customers and employees.
Why You’ll Love Working at Vacatia
Build Something New
Play a key role in establishing the architecture, standards, and operational foundation for Vacatia’s enterprise communications environment.
Lead Our UCaaS Evolution
Help modernize legacy telecommunications while expanding cloud-native communications and collaboration platforms across the business.
Improve Every Customer Interaction
Support the technologies behind thousands of customer conversations every day by improving reliability, routing, automation, and user experience.
Own End-to-End Communications
Take ownership of cloud communications platforms, contact center technologies, integrations, vendor management, licensing, and long-term platform strategy.
Collaborate Across the Business
Work closely with IT, Infrastructure, Salesforce, Customer Experience, Product, Operations, Engineering, and executive leadership to deliver enterprise communication solutions that drive business results.
Your Impact
As Vacatia’s UCaaS Engineer, you will serve as the technical owner of our enterprise communications environment, ensuring our cloud voice and collaboration platforms are secure, scalable, highly available, and optimized for exceptional customer and employee experiences.
Unified Communications Administration
- Administer, configure, and optimize enterprise UCaaS platforms including Dialpad, RingCentral, Microsoft Teams Phone, Zoom Phone, Amazon Connect, and future cloud communication technologies.
- Manage user provisioning, licensing, softphone deployment, device configuration, and communications lifecycle management.
- Support enterprise collaboration capabilities including voice, video, messaging, conferencing, and mobility.
Call Architecture & Contact Center Design
- Design and maintain enterprise call flows, IVRs, auto attendants, hunt groups, call queues, routing logic, voicemail, and emergency (E911) configurations.
- Optimize customer routing strategies to improve service levels and customer experience.
- Partner with Customer Service and Salesforce teams to enhance agent workflows, Service Cloud Voice capabilities, and contact center performance.
Communications Integrations
- Integrate UCaaS platforms with Salesforce, CRM systems, help desk platforms, Microsoft 365, Google Workspace, and other enterprise applications.
- Support API-based integrations and automation initiatives that improve operational efficiency and customer engagement.
- Collaborate with Product and Engineering teams on future communications innovations.
Network Performance & Voice Reliability
- Partner with Infrastructure teams to ensure network readiness for voice and video communications through QoS, bandwidth optimization, latency management, and troubleshooting.
- Monitor communications health, platform performance, SIP connectivity, and voice quality.
- Support business continuity, disaster recovery planning, and high availability across enterprise communications.
Telecommunications & Vendor Management
- Manage carrier relationships, SIP trunking, PSTN connectivity, DID inventory, number porting, telecommunications contracts, licensing, and vendor performance.
- Monitor SLAs, optimize licensing costs, and recommend improvements to reduce operational expenses while increasing reliability.
- Lead technology lifecycle planning and future communications platform enhancements.
Security & Governance
- Implement communications security best practices including SIP security, fraud prevention, call recording compliance, access controls, and governance standards.
- Ensure enterprise voice infrastructure meets organizational security and compliance requirements.
Innovation & Continuous Improvement
- Evaluate emerging UCaaS, CCaaS, Voice AI, intelligent routing, and conversational AI technologies.
- Develop standards, documentation, operational procedures, and scalable architecture to support Vacatia’s continued growth.
- Recommend new technologies that improve customer experience, employee productivity, and operational efficiency.
What You Bring
- 5+ years of experience administering Unified Communications (UCaaS), telecommunications, enterprise voice, or cloud communications environments.
- Hands-on experience with one or more platforms such as Dialpad, RingCentral, Microsoft Teams Phone, Zoom Phone, Amazon Connect, or similar cloud communications solutions.
- Strong understanding of call routing, IVRs, auto attendants, hunt groups, call queues, SIP trunking, PSTN connectivity, DID management, and enterprise voice architecture.
- Experience integrating communications platforms with Salesforce, Microsoft 365, Google Workspace, Zendesk, HubSpot, or other enterprise business systems.
- Solid understanding of networking fundamentals including QoS, DNS, DHCP, VLANs, bandwidth planning, latency, packet loss, and voice quality optimization.
- Experience provisioning users, managing licensing, hardware deployment, softphones, IP phones, headsets, conference room systems, and enterprise communications devices.
- Experience managing telecommunications vendors, cloud providers, carrier relationships, licensing, and service level agreements.
- Knowledge of voice security, communications governance, business continuity, and telecommunications compliance.
- Strong troubleshooting skills with the ability to diagnose issues across cloud platforms, networking, integrations, and endpoint devices.
- Excellent communication and collaboration skills with the ability to work effectively across technical and business teams.
- A builder’s mindset with a passion for creating scalable systems, operational standards, and long-term communications strategies.
Preferred Qualifications
- Experience supporting hospitality, travel, healthcare, retail, or other multi-site enterprise organizations.
- Experience with Amazon Connect, Salesforce Service Cloud Voice, or other CCaaS platforms.
- Familiarity with AWS networking and cloud infrastructure supporting communications platforms.
- Experience implementing Voice AI, conversational AI, intelligent IVRs, or automation technologies.
- Experience integrating workforce management (WFM), quality management, analytics, or reporting platforms.
- Knowledge of SD-WAN, enterprise networking, distributed communications infrastructure, or session border controllers.
- Experience with scripting or automation using Python, PowerShell, Node.js, or AWS Lambda.
- Familiarity with IT service management platforms such as Jira Service Management or ServiceNow.
- Industry certifications related to UCaaS, CCaaS, Microsoft Teams Voice, RingCentral, AWS, Cisco, or telecommunications.
Join Us
Join Vacatia and help build the communications platforms that power exceptional customer experiences across one of hospitality’s most innovative technology organizations. As our Unified Communications (UCaaS) Engineer, you’ll own the cloud communications ecosystem that connects our owners, guests, resort teams, contact center agents, and corporate employees. You’ll have the opportunity to modernize enterprise communications, influence future technology strategy, and deliver scalable solutions that make a measurable impact across the business.
About Vacatia
Sourced by ZipRecruiter
Industry
Internet and it
Company size
1 - 10 Employees
Headquarters location
San Francisco, CA, US
Year founded
2013