1

Amazon Locker Customer Service Associate Jobs in New York

Customer Service Associate

Huntington, NY Β· On-site

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Customer Service Associate

Huntington, NY Β· On-site

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Customer Service Associate

Manhattan, NY Β· On-site

$16 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a ...

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Customer Service Associate

Manville, NJ Β· On-site

$15.92 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Manhattan, NY Β· On-site

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Customer Service Associate

Passaic, NJ Β· On-site

$16.50 - $20.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Union, NJ Β· On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

North Bergen, NJ Β· On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Showing results 21-40

Amazon Locker Customer Service Associate information

What is an Amazon Locker Customer Service Associate?

Amazon Locker Customer Service Associates are employees who assist customers with using Amazon Locker pickup locations. They help customers retrieve or return packages, resolve issues such as locker malfunctions or missing items, and ensure the locker area is clean and secure. Associates may also answer questions about the Amazon Locker service and troubleshoot problems with codes or access. Their role is crucial in providing a smooth and positive experience for customers using Amazon’s self-service pickup options.

What are the typical daily responsibilities of an Amazon Locker Customer Service Associate?

As an Amazon Locker Customer Service Associate, your daily tasks include assisting customers with using the lockers, troubleshooting technical issues with locker units, and ensuring lockers are stocked and operational. You’ll also answer customer inquiries, resolve delivery or pick-up concerns, and collaborate closely with delivery drivers and local store teams. The role requires strong communication skills, attention to detail, and a proactive approach to problem-solving in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Amazon Locker Customer Service Associate, and why are they important?

To thrive as an Amazon Locker Customer Service Associate, you need strong customer service skills, attention to detail, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Amazon's internal tools, and basic inventory management software is helpful. Excellent communication, problem-solving abilities, and a positive attitude enable you to resolve customer issues efficiently and maintain a welcoming environment. These skills ensure smooth locker operations, customer satisfaction, and adherence to company standards.

What is the difference between Amazon Locker Customer Service Associate vs Amazon Retail Associate?

AspectAmazon Locker Customer Service AssociateAmazon Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentLocker pickup stations, customer service counters, retail storesAmazon retail stores, warehouses, or fulfillment centers
Employer & Industry UsageAmazon logistics and customer serviceAmazon retail stores and physical locations
Common Search & ComparisonCustomer service, locker assistance, package pickupRetail sales, customer support, store operations

Both roles involve customer interaction and require similar credentials, but the Amazon Locker Customer Service Associate focuses on assisting customers with locker pickups and package retrieval, often in designated locker stations. In contrast, the Amazon Retail Associate works in physical Amazon stores, handling sales and customer support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most commonly searched types of Amazon Locker Customer Service jobs in New York?

The most popular types of Amazon Locker Customer Service jobs in New York are:

What cities in New York are hiring for Amazon Locker Customer Service Associate jobs?

Cities in New York with the most Amazon Locker Customer Service Associate job openings:

Infographic showing various Amazon Locker Customer Service Associate job openings in New York as of September 2026, with employment types broken down into 62% Full Time, 13% Part Time, and 25% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution.

Customer Service Associate

Huntington, NY β€’ On-site

$15.25 - $21.25/hr

Full-time

Re-posted 28 days ago


Job description

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US. We are known for providing impeccable customer service.

We are currently seeking an experienced Customer Service Associate to join our amazing Mitchells Huntington, NY team.

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who are always willing to help and engage with the customer. We are looking for individuals that live Our Values of making people feel great, thinking customers first, acting with integrity, mutual respect and trust, treating everyone like family and working as a team. As a company, we are always striving to do better. We are a data driven organization that champions teamwork. There is a focus on culture in our company to make sure everyone is heard, empowered and can reach their full potential.

Responsibilities include but are not limited to the following:

  • Engage with clients/customers to provide them with the best possible luxury shopping experience
  • Ring customer/client sales
  • Accurately process all transactions in AS400, MPIX and FARFETCH
  • Support Sales Associates
  • Assist with pulling internet orders and transfers
  • Answer phones and direct calls to appropriate associates
  • Gift wrapping
  • Opening/Closing Front desk

Qualifications:

  • Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
  • Must be willing to work every Saturday/Sunday
  • High School Diploma or equivalent required
  • Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.
  • Customer Service experience a plus

Mitchell stores offers competitive pay and generous benefits package.

Mitchell stores is an Equal Opportunity Employer (EOE)