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Amazon Locker Customer Service Associate Jobs in Illinois

Customer Service Associate

Evanston, IL · On-site

$13.50 - $18.75/hr

Customer Service Associate - Experienced Call Center professional with at least 2-3 years Call Center and Customer Service experience, outstanding soft skills and excellent communication. A team ...

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Customer Service Associate

Cary, IL

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

If so our, part-time Customer Service Associate at Jet Brite located at 1427 N. Farnsworth, Aurora, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, part-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, part-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, full-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Customer Service Associate

Chicago, IL · On-site

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, part-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Customer Service Associate

Chicago, IL · On-site

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

If so our, part-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Showing results 21-40

Amazon Locker Customer Service Associate information

What is an Amazon Locker Customer Service Associate?

Amazon Locker Customer Service Associates are employees who assist customers with using Amazon Locker pickup locations. They help customers retrieve or return packages, resolve issues such as locker malfunctions or missing items, and ensure the locker area is clean and secure. Associates may also answer questions about the Amazon Locker service and troubleshoot problems with codes or access. Their role is crucial in providing a smooth and positive experience for customers using Amazon’s self-service pickup options.

What are the typical daily responsibilities of an Amazon Locker Customer Service Associate?

As an Amazon Locker Customer Service Associate, your daily tasks include assisting customers with using the lockers, troubleshooting technical issues with locker units, and ensuring lockers are stocked and operational. You’ll also answer customer inquiries, resolve delivery or pick-up concerns, and collaborate closely with delivery drivers and local store teams. The role requires strong communication skills, attention to detail, and a proactive approach to problem-solving in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Amazon Locker Customer Service Associate, and why are they important?

To thrive as an Amazon Locker Customer Service Associate, you need strong customer service skills, attention to detail, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Amazon's internal tools, and basic inventory management software is helpful. Excellent communication, problem-solving abilities, and a positive attitude enable you to resolve customer issues efficiently and maintain a welcoming environment. These skills ensure smooth locker operations, customer satisfaction, and adherence to company standards.

What is the difference between Amazon Locker Customer Service Associate vs Amazon Retail Associate?

AspectAmazon Locker Customer Service AssociateAmazon Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentLocker pickup stations, customer service counters, retail storesAmazon retail stores, warehouses, or fulfillment centers
Employer & Industry UsageAmazon logistics and customer serviceAmazon retail stores and physical locations
Common Search & ComparisonCustomer service, locker assistance, package pickupRetail sales, customer support, store operations

Both roles involve customer interaction and require similar credentials, but the Amazon Locker Customer Service Associate focuses on assisting customers with locker pickups and package retrieval, often in designated locker stations. In contrast, the Amazon Retail Associate works in physical Amazon stores, handling sales and customer support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most commonly searched types of Amazon Locker Customer Service jobs in Illinois?

The most popular types of Amazon Locker Customer Service jobs in Illinois are:

What cities in Illinois are hiring for Amazon Locker Customer Service Associate jobs?

Cities in Illinois with the most Amazon Locker Customer Service Associate job openings:

Infographic showing various Amazon Locker Customer Service Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Associate

Springfield, IL • On-site

Ollie's Bargain Outlet, Inc.
Retail • 10K+ employees

$14.25 - $19.75/hr

Part-time

Re-posted 12 days ago


Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 358 frontline employees who took The Breakroom Quiz


Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.
Primary Responsibilities:
  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
  • Support Ollie's Army and other donation programs year-round.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain the store appearance aand complete additional responsibilities as assigned.

Qualifications:
  • High School diploma or equivalent preferred
  • 6 months of prior retail experience preferred
  • Ability to work evenings, weekends, and holidays on a regular basis
  • A positive attitude and team player who wants to engage and serve customers

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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