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Amazon Locker Customer Service Associate Jobs in Florida

Friendly Express

Customer Service Associate

Lawtey, FL · On-site

$12.75 - $17.50/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express Inc.

Customer Service Associate

Lawtey, FL · On-site

$12.75 - $17.50/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Fresco y Más

Customer Service Associate

Tampa, FL · On-site

$13.25 - $18.25/hr

Customer Service Associate The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance ...

Fresco y Más

Customer Service Associate

Hialeah Gardens, FL · On-site

$13 - $18/hr

Customer Service Associate The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance ...

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Amazon Locker Customer Service Associate information

What is an Amazon Locker Customer Service Associate?

Amazon Locker Customer Service Associates are employees who assist customers with using Amazon Locker pickup locations. They help customers retrieve or return packages, resolve issues such as locker malfunctions or missing items, and ensure the locker area is clean and secure. Associates may also answer questions about the Amazon Locker service and troubleshoot problems with codes or access. Their role is crucial in providing a smooth and positive experience for customers using Amazon’s self-service pickup options.

What are the typical daily responsibilities of an Amazon Locker Customer Service Associate?

As an Amazon Locker Customer Service Associate, your daily tasks include assisting customers with using the lockers, troubleshooting technical issues with locker units, and ensuring lockers are stocked and operational. You’ll also answer customer inquiries, resolve delivery or pick-up concerns, and collaborate closely with delivery drivers and local store teams. The role requires strong communication skills, attention to detail, and a proactive approach to problem-solving in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Amazon Locker Customer Service Associate, and why are they important?

To thrive as an Amazon Locker Customer Service Associate, you need strong customer service skills, attention to detail, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Amazon's internal tools, and basic inventory management software is helpful. Excellent communication, problem-solving abilities, and a positive attitude enable you to resolve customer issues efficiently and maintain a welcoming environment. These skills ensure smooth locker operations, customer satisfaction, and adherence to company standards.

What is the difference between Amazon Locker Customer Service Associate vs Amazon Retail Associate?

AspectAmazon Locker Customer Service AssociateAmazon Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentLocker pickup stations, customer service counters, retail storesAmazon retail stores, warehouses, or fulfillment centers
Employer & Industry UsageAmazon logistics and customer serviceAmazon retail stores and physical locations
Common Search & ComparisonCustomer service, locker assistance, package pickupRetail sales, customer support, store operations

Both roles involve customer interaction and require similar credentials, but the Amazon Locker Customer Service Associate focuses on assisting customers with locker pickups and package retrieval, often in designated locker stations. In contrast, the Amazon Retail Associate works in physical Amazon stores, handling sales and customer support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What cities in Florida are hiring for Amazon Locker Customer Service Associate jobs?

Cities in Florida with the most Amazon Locker Customer Service Associate job openings:

Infographic showing various Amazon Locker Customer Service Associate job openings in Florida as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 60% In-person, and 40% Remote job distribution.

Customer Service Associate

Tampa, FL • On-site

American Signature Furniture
Furniture and Home Furnishings Stores • 1 - 5K employees
Learn more about American Signature Furnitureexternal

$13.25 - $18.25/hr

Other

Re-posted 26 days ago

American Signature Furniture rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

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