BASIC QUALIFICATIONS - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications - Experience using content management systems and ...
BASIC QUALIFICATIONS - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications - Experience using content management systems and ...
2026 Fall Applied Science Internship - Information & Knowledge Management (Machine Learning) - Un...
Seattle, WA · On-site
Amazon is seeking graduate student scientists who can turn revolutionary theory into awe-inspiring reality. As an Applied Science Intern focused on Information and Knowledge Management in Machine ...
2026 Fall Applied Science Internship - Information & Knowledge Management (Machine Learning) - Un...
Seattle, WA · On-site
Amazon is seeking graduate student scientists who can turn revolutionary theory into awe-inspiring reality. As an Applied Science Intern focused on Information and Knowledge Management in Machine ...
Own the operational backbone of Amazon's high-volume hiring engine. As Principal Program Manager ... Knowledge Management: Own WFS knowledge management-ensuring operational playbooks, SOPs, runbooks ...
Own the operational backbone of Amazon's high-volume hiring engine. As Principal Program Manager ... Knowledge Management: Own WFS knowledge management-ensuring operational playbooks, SOPs, runbooks ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
Amazon is investing in generative AI and the responsible development and deployment of large ... The Agentic AI Senior Training Specialist will work closely with the Training Manager to track and ...
Amazon is investing in generative AI and the responsible development and deployment of large ... The Agentic AI Senior Training Specialist will work closely with the Training Manager to track and ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
... knowledge management systems, and continuing legal education delivery platforms. You'll drive integrations across Amazon's legal, finance, procurement, and IT ecosystems to create a cohesive ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... knowledge management, and workflow design based on quality insights. Vendor & Outsource Quality ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... knowledge management, and workflow design based on quality insights. Vendor & Outsource Quality ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... knowledge management, and workflow design based on quality insights. Vendor & Outsource Quality ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... knowledge management, and workflow design based on quality insights. Vendor & Outsource Quality ...
EHS Specialist
Suffolk, VA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Suffolk, VA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
Amazon Robotics - 2026 Process Engineer Intern/Co-op, Robotics Manufacturing and Technical Operat...
Westborough, MA · On-site
$17.25 - $22.50/hr
Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation ... support our content and knowledge management initiatives * Participate in Lean Initiatives ...
Amazon Robotics - 2026 Process Engineer Intern/Co-op, Robotics Manufacturing and Technical Operat...
Westborough, MA · On-site
$17.25 - $22.50/hr
Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation ... support our content and knowledge management initiatives * Participate in Lean Initiatives ...
The Amazon Freight Sales Operations and Technology Team is seeking a detail-oriented and super ... knowledge management, program operations, and training delivery. You will partner closely with ...
The Amazon Freight Sales Operations and Technology Team is seeking a detail-oriented and super ... knowledge management, program operations, and training delivery. You will partner closely with ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Influence support tooling, knowledge management, and workflow design based on quality insights.
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... Influence support tooling, knowledge management, and workflow design based on quality insights.
EHS Specialist
Nashville, TN · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Nashville, TN · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Fredericksburg, VA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Fredericksburg, VA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
West Columbia, SC · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
West Columbia, SC · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Iowa City, IA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Iowa City, IA · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
North Randall, OH · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
North Randall, OH · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... managing a team, ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
North Haven, CT · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
North Haven, CT · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Windsor, CT · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
EHS Specialist
Windsor, CT · On-site
... Amazon - Knowledge of OSHA regulations specifically 29 CFR 1910 - Experience using Microsoft Word ... and managing a team ability to analyze accident data, new processes, and machinery for potential ...
Amazon Knowledge Management information
See salary details
$24K - $40.5K
6% of jobs
$40.5K - $56.9K
7% of jobs
$67.8K is the 25th percentile. Wages below this are outliers.
$56.9K - $73.4K
18% of jobs
$73.4K - $89.8K
4% of jobs
$89.8K - $106.3K
8% of jobs
The median wage is $121.6K / yr.
$106.3K - $122.7K
7% of jobs
$122.7K - $139.2K
10% of jobs
$139.2K - $155.6K
3% of jobs
$155.6K - $172.1K
4% of jobs
$177.9K is the 75th percentile. Wages above this are outliers.
$172.1K - $188.5K
20% of jobs
$188.5K - $205K
12% of jobs
$24K
$126.7K
$205K
How much do amazon knowledge management jobs pay per year?
As of Jun 16, 2026, the average yearly pay for amazon knowledge management in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.
Knowledge Management Specialist, Process Excellence & Transformation, WFS
AmazonArlington, VA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 27 days ago
Amazon rating
7.4
Based on 6,856 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
We are seeking an experienced professional to join our team as a Knowledge Specialist, supporting the WFS organization. This strategic role will manage SOP content and communications for an audience of 500 + WFS team members across multiple teams, including CAT, Field Optimization, and Field Leadership.
The Knowledge Management Specialist owns the creation, maintenance, and distribution of standard operating procedures and organizational communications. The position ensures documentation remains accurate, current, and accessible to stakeholders. The focus extends beyond static documentation into designing and mapping end-to-end workflows. This role identifies recurring failure patterns and systemic risks surfaced through process breakdowns. The incumbent partners with subject matter experts to capture institutional knowledge and drive continuous improvement in documentation standards.
Key job responsibilities
Own and govern the organization's documentation infrastructure including SOP creation, version control, and retirement.
Design and map end-to-end workflows that drive operational consistency and automation readiness.
Identify recurring failure patterns and escalate systemic risks with data-backed corrective actions.
Develop structured communications that support change adoption across cross-functional teams.
Partner with subject matter experts to translate tribal knowledge into standardized, consumable content.
Establish and track success metrics including SOP adoption rate and systemic risk mitigation.
Influence process owners to implement documentation standards without direct authority.
Conduct root cause analysis on documentation gaps that contribute to operational defects.
Proactively audit knowledge bases to prevent outdated or inaccurate content from scaling.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Experience using content management systems and content tools
- Experience authoring, editing, and publishing headless content in a content management system
PREFERRED QUALIFICATIONS
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 64,300.00 - 112,500.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Seattle - 80,400.00 - 112,500.00 USD annually
The Knowledge Management Specialist owns the creation, maintenance, and distribution of standard operating procedures and organizational communications. The position ensures documentation remains accurate, current, and accessible to stakeholders. The focus extends beyond static documentation into designing and mapping end-to-end workflows. This role identifies recurring failure patterns and systemic risks surfaced through process breakdowns. The incumbent partners with subject matter experts to capture institutional knowledge and drive continuous improvement in documentation standards.
Key job responsibilities
Own and govern the organization's documentation infrastructure including SOP creation, version control, and retirement.
Design and map end-to-end workflows that drive operational consistency and automation readiness.
Identify recurring failure patterns and escalate systemic risks with data-backed corrective actions.
Develop structured communications that support change adoption across cross-functional teams.
Partner with subject matter experts to translate tribal knowledge into standardized, consumable content.
Establish and track success metrics including SOP adoption rate and systemic risk mitigation.
Influence process owners to implement documentation standards without direct authority.
Conduct root cause analysis on documentation gaps that contribute to operational defects.
Proactively audit knowledge bases to prevent outdated or inaccurate content from scaling.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Experience using content management systems and content tools
- Experience authoring, editing, and publishing headless content in a content management system
PREFERRED QUALIFICATIONS
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 64,300.00 - 112,500.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Seattle - 80,400.00 - 112,500.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US