Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to ...
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to ...
Amazon Connect Manager, Technical Transformation
Memphis, TN · On-site
$112K - $113K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to ...
Amazon Connect Manager, Technical Transformation
Memphis, TN · On-site
$112K - $113K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to ...
Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end * 3+ years of hands-on Amazon Connect ...
Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end * 3+ years of hands-on Amazon Connect ...
Key job responsibilities • Support, mentor and motivate 50-100 direct report Amazon Associates • Work independently and operate in an autonomous environment • Stand/walk during shifts lasting ...
Key job responsibilities • Support, mentor and motivate 50-100 direct report Amazon Associates • Work independently and operate in an autonomous environment • Stand/walk during shifts lasting ...
Key job responsibilities Support, mentor and motivate 50-100 direct report Amazon Associates Work independently and operate in an autonomous environment Stand/walk during shifts lasting up to 12 ...
Key job responsibilities Support, mentor and motivate 50-100 direct report Amazon Associates Work independently and operate in an autonomous environment Stand/walk during shifts lasting up to 12 ...
Key job responsibilities Support, mentor and motivate 50-100 direct report Amazon Associates Work independently and operate in an autonomous environment Stand/walk during shifts lasting up to 12 ...
Key job responsibilities Support, mentor and motivate 50-100 direct report Amazon Associates Work independently and operate in an autonomous environment Stand/walk during shifts lasting up to 12 ...
... Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together ...
... Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together ...
EHS Specialist
Memphis, TN · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the ...
EHS Specialist
Memphis, TN · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the ...
Area Manager
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Senior Station Manager
Memphis, TN · On-site
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Senior Station Manager
Memphis, TN · On-site
If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Area Manager II
Byhalia, MS · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Byhalia, MS · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Site EHS Manager II
Olive Branch, MS · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to ...
Site EHS Manager II
Olive Branch, MS · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to ...
Operations Manager
Memphis, TN · On-site
... to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of ...
Operations Manager
Memphis, TN · On-site
... to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Operations Manager
Memphis, TN · On-site
... to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of ...
Operations Manager
Memphis, TN · On-site
... to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Area Manager II
Memphis, TN · On-site
... Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be ...
Site EHS Manager III
Memphis, TN · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to ...
Site EHS Manager III
Memphis, TN · On-site
At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to ...
Amazon In information
See Memphis, TN salary details
$22.3K - $31.1K
3% of jobs
$31.1K - $39.8K
6% of jobs
$39.8K - $48.6K
10% of jobs
$56.6K is the 25th percentile. Wages below this are outliers.
$48.6K - $57.3K
6% of jobs
$57.3K - $66.1K
12% of jobs
The median wage is $73.6K / yr.
$66.1K - $74.8K
15% of jobs
$74.8K - $83.5K
13% of jobs
$90.5K is the 75th percentile. Wages above this are outliers.
$83.5K - $92.3K
13% of jobs
$92.3K - $101K
10% of jobs
$101K - $109.8K
9% of jobs
$109.8K - $118.5K
4% of jobs
$22.3K
$74.9K
$118.5K
How much do amazon in jobs pay per year?
What are Amazon In jobs?
What are some typical challenges faced by employees working at Amazon India and how can they be addressed?
What are the key skills and qualifications needed to thrive as an Amazon India Operations Associate, and why are they important?
What is the difference between Amazon In and Amazon Associate?
| Aspect | Amazon In | Amazon Associate |
|---|---|---|
| Primary Role | Customer service, order processing, and regional support for India | Affiliate marketing, promoting Amazon products, earning commissions |
| Required Credentials | Basic customer service skills, regional language proficiency | None specific, marketing skills beneficial |
| Work Environment | Amazon fulfillment centers, regional offices, remote support | Online, remote work, marketing platforms |
| Industry Usage | Customer support, logistics, regional operations | Digital marketing, affiliate programs |
Amazon In primarily involves regional customer support and operational roles within India, requiring customer service skills. Amazon Associate focuses on affiliate marketing, promoting products online to earn commissions. While both roles are part of Amazon's ecosystem, they serve different functions—one is support-oriented, the other marketing-driven.
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US