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Amazon In Jobs in Joliet, IL (NOW HIRING)

Amazon

IT Support Associate II

Matteson, IL · On-site

$16.75 - $21.75/hr

OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...

Amazon

IT Support Associate II

West Chicago, IL · On-site

$17.25 - $22.50/hr

OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...

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All JobsAmazon In JobsAmazon In Jobs in Joliet, IL

Amazon In information

See Joliet, IL salary details

$22.3K

$74.6K

$118.1K

How much do amazon in jobs pay per year?

As of Sep 8, 2026, the average yearly pay for amazon in in Joliet, IL is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $92,900.00 per year, depending on experience, location, and employer.

What is an Amazon In job?

Amazon In jobs refer to positions available at Amazon India, the Indian branch of the global e-commerce and technology company Amazon. These roles span various functions such as operations, technology, customer service, marketing, supply chain, and more. Amazon India offers both technical and non-technical roles, from entry-level positions to senior management. Working at Amazon In often provides opportunities for career growth, learning, and contributing to one of the largest e-commerce platforms in India.

What are the key skills and qualifications needed to thrive as an Amazon India Operations Associate?

To thrive as an Amazon India Operations Associate, you generally need strong organizational skills, attention to detail, and a bachelor’s degree in a relevant field. Familiarity with warehouse management systems, inventory tracking tools, and proficiency in Microsoft Excel are typically required. Excellent problem-solving abilities, teamwork, and effective communication help individuals excel in the fast-paced environment. These skills ensure efficient order fulfillment, accuracy, and seamless coordination within Amazon’s large-scale logistics operations.

What are some typical challenges faced by employees working at Amazon India and how can they be addressed?

Employees at Amazon India often face challenges such as managing a fast-paced work environment, adapting to frequent changes in processes, and meeting ambitious performance metrics. To succeed, it's important to prioritize effective time management, stay proactive in learning new tools and practices, and actively seek feedback from colleagues and managers. Building strong communication skills and collaborating closely with cross-functional teams can also help in overcoming these challenges and achieving both individual and team goals.

What is the difference between Amazon In and Amazon Associate?

AspectAmazon InAmazon Associate
Primary RoleCustomer service, order processing, and regional support for IndiaAffiliate marketing, promoting Amazon products, earning commissions
Required CredentialsBasic customer service skills, regional language proficiencyNone specific, marketing skills beneficial
Work EnvironmentAmazon fulfillment centers, regional offices, remote supportOnline, remote work, marketing platforms
Industry UsageCustomer support, logistics, regional operationsDigital marketing, affiliate programs

Amazon In primarily involves regional customer support and operational roles within India, requiring customer service skills. Amazon Associate focuses on affiliate marketing, promoting products online to earn commissions. While both roles are part of Amazon's ecosystem, they serve different functions—one is support-oriented, the other marketing-driven.

What cities near Joliet, IL are hiring for Amazon In jobs?

Cities near Joliet, IL with the most Amazon In job openings:

Infographic showing various Amazon In job openings in Joliet, IL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $74,649 per year, or $35.9 per hour.

Senior Manager, Retail Management Services (Amazon)

VML/WPP Enterprise Solutions

Chicago, IL

Full-time

Re-posted 17 days ago

Job description

About the Role 

We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management Services (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon. 

You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success. 

Key Responsibilities

1) Ticket Resolution & Troubleshooting

  • Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry. 
  • Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings). 
  • Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately. 

2) Catalog & Content Management 

  • Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes. 
  • Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates. 
  • A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR). 

3) Availability & Inventory Support

  • In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies. 
  • Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability.

4)Client & Team Support

  • Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility. 
  • Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts. 
  • Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch. 

Key Qualifications & Skills 

  • 1-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred. 
  • Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem. 
  • Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets. 
  • Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution. 
  • Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live. 

Apply