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Amazon In Jobs in Canton, MA (NOW HIRING)

As a Brand Strategist at AMZ Advisers, you will play a pivotal role in driving the success of our clients' brands on Amazon. You will be responsible for auditing client accounts and developing ...

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Amazon In information

See Canton, MA salary details

$24.3K

$81.6K

$129K

How much do amazon in jobs pay per year?

As of Jun 12, 2026, the average yearly pay for amazon in in Canton, MA is $81,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $101,500.00 per year, depending on experience, location, and employer.

What are Amazon In jobs?

Amazon In jobs refer to positions available at Amazon India, the Indian branch of the global e-commerce and technology company Amazon. These roles span various functions such as operations, technology, customer service, marketing, supply chain, and more. Amazon India offers both technical and non-technical roles, from entry-level positions to senior management. Working at Amazon In often provides opportunities for career growth, learning, and contributing to one of the largest e-commerce platforms in India.

What are some typical challenges faced by employees working at Amazon India and how can they be addressed?

Employees at Amazon India often face challenges such as managing a fast-paced work environment, adapting to frequent changes in processes, and meeting ambitious performance metrics. To succeed, it's important to prioritize effective time management, stay proactive in learning new tools and practices, and actively seek feedback from colleagues and managers. Building strong communication skills and collaborating closely with cross-functional teams can also help in overcoming these challenges and achieving both individual and team goals.

What are the key skills and qualifications needed to thrive as an Amazon India Operations Associate, and why are they important?

To thrive as an Amazon India Operations Associate, you generally need strong organizational skills, attention to detail, and a bachelor’s degree in a relevant field. Familiarity with warehouse management systems, inventory tracking tools, and proficiency in Microsoft Excel are typically required. Excellent problem-solving abilities, teamwork, and effective communication help individuals excel in the fast-paced environment. These skills ensure efficient order fulfillment, accuracy, and seamless coordination within Amazon’s large-scale logistics operations.

What is the difference between Amazon In and Amazon Associate?

AspectAmazon InAmazon Associate
Primary RoleCustomer service, order processing, and regional support for IndiaAffiliate marketing, promoting Amazon products, earning commissions
Required CredentialsBasic customer service skills, regional language proficiencyNone specific, marketing skills beneficial
Work EnvironmentAmazon fulfillment centers, regional offices, remote supportOnline, remote work, marketing platforms
Industry UsageCustomer support, logistics, regional operationsDigital marketing, affiliate programs

Amazon In primarily involves regional customer support and operational roles within India, requiring customer service skills. Amazon Associate focuses on affiliate marketing, promoting products online to earn commissions. While both roles are part of Amazon's ecosystem, they serve different functions—one is support-oriented, the other marketing-driven.

What cities near Canton, MA are hiring for Amazon In jobs? Cities near Canton, MA with the most Amazon In job openings:
Infographic showing various Amazon In job openings in Canton, MA as of June 2026, with employment types broken down into 20% Full Time, 60% Part Time, 10% Temporary, and 10% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,557 per year, or $39.2 per hour.
Amazon Connect Manager, Technical Transformation

Amazon Connect Manager, Technical Transformation

Deloitte

Boston, MA

$126K - $126K/yr

Other

Posted 17 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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