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Amazon Force Jobs in Springfield, TN (NOW HIRING)

McGavock Churches of Christ

Dentist

Clarksville, TN

... and Amazon, Montgomery County is a hub of opportunity. The County Government operates 40 ... This work requires the occasional exertion of up to 25 pounds of force; work regularly requires ...

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Amazon Force information

What are the key skills and qualifications needed to thrive in the Amazon Force position, and why are they important?

To thrive as an Amazon Force associate, you need strong organizational skills, attention to detail, and the ability to work efficiently in a fast-paced warehouse or fulfillment environment. Familiarity with inventory management systems, barcode scanners, and safety protocols is often required, along with basic physical fitness to meet job demands. Teamwork, adaptability, and effective communication are important soft skills for success in this role. These abilities help ensure smooth order processing, workplace safety, and strong collaboration, which are crucial to meeting Amazon’s operational goals.

What does a typical shift look like for an Amazon Force associate, and what should I expect from the work environment?

A typical shift for an Amazon Force associate involves tasks such as picking, packing, sorting, and shipping customer orders while moving throughout the fulfillment center. The environment is fast-paced, physically demanding, and requires standing or walking for prolonged periods, often with set targets and productivity goals to meet. Associates typically work as part of a larger team, collaborating with supervisors and colleagues to ensure all orders are processed accurately and on time. You can expect comprehensive on-the-job training, use of modern technology, and opportunities to grow within Amazon’s logistics operations. Many employees also benefit from flexible shifts and access to advancement programs as they gain experience.

What is an Amazon Force job?

An Amazon Force job refers to hourly warehouse and fulfillment center positions at Amazon. Amazon Force is a recruiting platform used to hire associates for roles such as picking, packing, and sorting customer orders. These jobs often offer flexible schedules, competitive pay, and benefits depending on employment status. Applicants can browse openings and apply directly online through the Amazon Force website.

What cities near Springfield, TN are hiring for Amazon Force jobs? Cities near Springfield, TN with the most Amazon Force job openings:
Amazon Force jobs near you
Infographic showing various Amazon Force job openings in Springfield, TN as of July 2026, with employment types broken down into 3% Locum Tenens, 88% Full Time, 5% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Amazon Connect Consultant, Technical Transformation

Deloitte

Nashville, TN • On-site

Other

Re-posted 5 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

56th of 150 rated financial services

Job description

Amazon Connect Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
  • 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Consultant, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:

  • Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
  • Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
  • Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
  • Support sprint execution by managing dependencies and unblocking development across teams
  • Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
  • Troubleshoot production issues and support release cutovers and post-go-live stabilization
  • Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
  • 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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