... dispute resolution. - Procurement Playbook Development: Develop and own sourcing frameworks ... About the team Amazon is building the next generation of robotics technology, and this role is key ...
... dispute resolution. - Procurement Playbook Development: Develop and own sourcing frameworks ... About the team Amazon is building the next generation of robotics technology, and this role is key ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
... Amazon, Target, Walmart, Kohls, Staples, etc.) representing $130MM GSV * Serve as the Day-to-Day ... to both dispute and avoid charges * Participate in Supply Chain Team projects that drive ...
E-com Marketplace Specialist
Dyersburg, TN · On-site
$51K - $70K/yr
Dive into "Operational Performance" dashboards to identify and dispute root causes of financial leaks. * Profitability Management: Actively manage risks to ensure healthy margins. Amazon Advertising ...
E-com Marketplace Specialist
Dyersburg, TN · On-site
$51K - $70K/yr
Dive into "Operational Performance" dashboards to identify and dispute root causes of financial leaks. * Profitability Management: Actively manage risks to ensure healthy margins. Amazon Advertising ...
Retail Media Intern
$15.75 - $20/hr
We provide our clients with strategic support, daily management, product pagedevelopment, advertising, chargeback/dispute management, analytics/reporting,supply chain expertise, and more for Amazon ...
Retail Media Intern
$15.75 - $20/hr
We provide our clients with strategic support, daily management, product pagedevelopment, advertising, chargeback/dispute management, analytics/reporting,supply chain expertise, and more for Amazon ...
Retail Media Intern
Minneapolis, MN · On-site
$15.75 - $20/hr
We provide our clients with strategic support, daily management, product page development, advertising, chargeback/dispute management, analytics/reporting, supply chain expertise, and more for Amazon ...
Retail Media Intern
Minneapolis, MN · On-site
$15.75 - $20/hr
We provide our clients with strategic support, daily management, product page development, advertising, chargeback/dispute management, analytics/reporting, supply chain expertise, and more for Amazon ...
Revenue Recovery Analyst
Carlsbad, CA · On-site
$60K - $85K/yr
This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...
Quick apply
Revenue Recovery Analyst
Carlsbad, CA · On-site
$60K - $85K/yr
This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...
Deductions Analyst
Carlsbad, CA · On-site
$60K - $85K/yr
This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...
Quick apply
Deductions Analyst
Carlsbad, CA · On-site
$60K - $85K/yr
This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...
Oversee order fulfillment processes, ensuring on-time and accurate shipments to Walmart, Amazon ... Uphold all records, correspondence, documentation, and photos detailing shipments to dispute ...
Quick apply
Oversee order fulfillment processes, ensuring on-time and accurate shipments to Walmart, Amazon ... Uphold all records, correspondence, documentation, and photos detailing shipments to dispute ...
Oversee order fulfillment processes, ensuring on-time and accurate shipments to Walmart, Amazon ... Uphold all records, correspondence, documentation, and photos detailing shipments to dispute ...
Quick apply
Oversee order fulfillment processes, ensuring on-time and accurate shipments to Walmart, Amazon ... Uphold all records, correspondence, documentation, and photos detailing shipments to dispute ...
Transportation Logistics Coordinator
Fort Worth, TX · On-site
$85K - $90K/yr
... Amazon shipments. Transportation efficiency is critical to our margins, warehouse flow, and ... Rigorously audit freight invoices and dispute: * Invalid accessorial charges * Re-weigh and re ...
Quick apply
Transportation Logistics Coordinator
Fort Worth, TX · On-site
$85K - $90K/yr
... Amazon shipments. Transportation efficiency is critical to our margins, warehouse flow, and ... Rigorously audit freight invoices and dispute: * Invalid accessorial charges * Re-weigh and re ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Quick apply
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Transportation Logistics Coordinator
Fort Worth, TX · On-site
$85K - $90K/yr
... into Amazon FBA-at scale. Our operation runs hundreds of truckloads per month across inbound ... Rigorously audit freight invoices and dispute: * Invalid accessorial charges * Re-weigh and re ...
Transportation Logistics Coordinator
Fort Worth, TX · On-site
$85K - $90K/yr
... into Amazon FBA-at scale. Our operation runs hundreds of truckloads per month across inbound ... Rigorously audit freight invoices and dispute: * Invalid accessorial charges * Re-weigh and re ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Support listing updates, image changes, and product data corrections. * Assist with chargeback and dispute cases (Amazon, PayPal, Afterpay, Shop Pay). * Help ensure compliance with marketplace ...
Senior Software Engineer
Manhattan, NY · Remote
$135K - $178K/yr
I previously built LLM systems at Amazon and wanted to find a market where I was the only, not the ... Ship the LLM-first, automated dispute-tracking pipeline that our top 3 law firm partners depend on.
Senior Software Engineer
Manhattan, NY · Remote
$135K - $178K/yr
I previously built LLM systems at Amazon and wanted to find a market where I was the only, not the ... Ship the LLM-first, automated dispute-tracking pipeline that our top 3 law firm partners depend on.
Accounting Clerk
Arlington, TX · On-site
$16.75 - $21.50/hr
Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...
Accounting Clerk
Arlington, TX · On-site
$16.75 - $21.50/hr
Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...
Accounting Clerk
$16.75 - $21.50/hr
Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...
Accounting Clerk
$16.75 - $21.50/hr
Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...
Amazon Dispute information
See salary details
$33.5K - $38K
15% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38K - $42.6K
19% of jobs
The median wage is $45.9K / yr.
$42.6K - $47.1K
23% of jobs
$47.1K - $51.7K
16% of jobs
$54K is the 75th percentile. Wages above this are outliers.
$51.7K - $56.2K
6% of jobs
$56.2K - $60.8K
7% of jobs
$60.8K - $65.3K
3% of jobs
$65.3K - $69.9K
5% of jobs
$69.9K - $74.4K
2% of jobs
$74.4K - $79K
1% of jobs
$79K - $83.5K
3% of jobs
$33.5K
$51K
$83.5K
How much do amazon dispute jobs pay per year?
Can you get hired again at Amazon after being fired?
Are Amazon customer service jobs legit work from home?
What are some common challenges faced by professionals handling Amazon dispute resolution, and how can they be effectively managed?
What is the difference between Amazon Dispute vs Amazon Customer Service Representative?
| Aspect | Amazon Dispute | Amazon Customer Service Representative |
|---|---|---|
| Primary Role | Handling and resolving disputes related to orders, payments, or account issues | Assisting customers with inquiries, order processing, and general support |
| Required Skills | Conflict resolution, problem-solving, knowledge of dispute policies | Communication, customer service, product knowledge |
| Work Environment | Typically in dispute resolution teams, often remote or office-based | Customer support centers, remote or on-site |
| Certifications | Not usually required, but familiarity with Amazon policies helps | Customer service certifications beneficial but not mandatory |
Amazon Dispute specialists focus on resolving specific issues related to order or payment disputes, requiring conflict resolution skills. In contrast, Amazon Customer Service Representatives handle a broader range of customer inquiries and support tasks. Both roles are essential in maintaining customer satisfaction but differ in scope and focus.
Does Amazon really pay you to work from home?
What are Amazon Dispute specialists?
Is Amazon layoff 30,000 employees?
What are the key skills and qualifications needed to thrive as an Amazon Dispute Specialist, and why are they important?

Full-time
Posted 16 days ago
Amazon rating
7.4
Based on 6,847 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
As a Principal Technical Business Developer, you will serve as the senior individual contributor and subject matter expert for capital equipment sourcing, contract negotiations, and supplier management. You will own the end-to-end procurement lifecycle - from supplier identification and RFQ execution through contract award and delivery - for high-value equipment, automation systems, tooling, and more.
Reporting to the Director of Supply Chain, you will be the technical procurement authority for the organization.
You will partner closely with partner teams across the organization to ensure material readiness and targets are met as the project progresses. You will set the standard for how procurement operates and guide sourcing managers and buyers through thought leadership and process design.
Key job responsibilities
- CAPEX Sourcing Strategy and Portfolio Management: Own end-to-end capital equipment sourcing across multiple advanced product portfolios, including supplier identification, market analysis, RFQ/RFP execution, total cost of ownership modeling, and award decisions across equipment, automation systems, tooling, and infrastructure.
Define and implement sourcing approaches that optimize cost efficiency while advancing technical capabilities.
- Contract Negotiations: Lead complex negotiations with OEMs, equipment manufacturers, and service providers - structuring commercial agreements covering pricing, payment terms, warranties, SLAs, and long-lead-time components, and managing the full contract lifecycle including amendments, renewals, and dispute resolution.
- Procurement Playbook Development: Develop and own sourcing frameworks, standard operating procedures, and operating mechanisms that scale with the organization - influencing and mentoring sourcing managers and buyers through technical guidance and thought leadership.
- Supplier Performance Management: Establish and manage supplier performance programs, including scorecards, SLAs, and regular business reviews. Identify and mitigate supply chain risks through dual-sourcing strategies, should-cost models, and contingency planning.
- Budget Management: Manage CAPEX budgets with cost controls, variance tracking, and change management governance.
Support material planning, inventory strategy, and spare parts availability. Drive large-scale cost optimization initiatives with demonstrated results.
- Cross-Functional Leadership and Partnership: Align equipment procurement timelines with site milestones and schedules in close partnership with cross-functional teams across the organization.
Serve as the procurement subject matter expert in cross-functional planning forums. Influence senior leadership on strategic direction and investment decisions related to the supply chain.
About the team
Amazon is building the next generation of robotics technology, and this role is key to our vision.
Our Supply Chain team is responsible for standing up and scaling the procurement, sourcing, and supplier management functions. We are a small, high-impact team solving complex problems at the intersection of technology and production - and we are looking for builders who want to shape something from the ground up.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US