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Amazon Dispute Jobs (NOW HIRING)

E-com Marketplace Specialist

Dyersburg, TN · On-site

$51K - $70K/yr

Dive into "Operational Performance" dashboards to identify and dispute root causes of financial leaks. * Profitability Management: Actively manage risks to ensure healthy margins. Amazon Advertising ...

Retail Media Intern

Minneapolis, MN

$15.75 - $20/hr

We provide our clients with strategic support, daily management, product pagedevelopment, advertising, chargeback/dispute management, analytics/reporting,supply chain expertise, and more for Amazon ...

Retail Media Intern

Minneapolis, MN · On-site

$15.75 - $20/hr

We provide our clients with strategic support, daily management, product page development, advertising, chargeback/dispute management, analytics/reporting, supply chain expertise, and more for Amazon ...

Revenue Recovery Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...

Deductions Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

This role drives measurable financial impact through dispute recovery, financial accuracy, and risk ... experience -- including Amazon, Walmart, Target, Costco, or similar retailer chargebacks ...

Senior Software Engineer

Manhattan, NY · Remote

$135K - $178K/yr

I previously built LLM systems at Amazon and wanted to find a market where I was the only, not the ... Ship the LLM-first, automated dispute-tracking pipeline that our top 3 law firm partners depend on.

Accounting Clerk

Arlington, TX · On-site

$16.75 - $21.50/hr

Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...

Accounting Clerk

Arlington, TX

$16.75 - $21.50/hr

Manage Accounts Receivable which includes: daily payments application, research/dispute chargebacks ... Knowledge of prominent ecommerce platforms like Amazon, Overstock, Wayfair, Shopify, PayPal is a ...

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Amazon Dispute information

See salary details

$33.5K

$51K

$83.5K

How much do amazon dispute jobs pay per year?

As of Jun 14, 2026, the average yearly pay for amazon dispute in the United States is $50,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $57,000.00 per year, depending on experience, location, and employer.

Can you get hired again at Amazon after being fired?

Amazon Dispute or similar roles at Amazon may allow rehire after termination, depending on the reason for firing and company policies. Employees who were dismissed for misconduct or policy violations might face restrictions, while those laid off or leaving voluntarily could be eligible for rehire after a waiting period. Rehiring decisions are made on a case-by-case basis based on performance and circumstances.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs are legitimate work-from-home positions that typically involve handling customer inquiries via phone, chat, or email. These roles often require good communication skills, a quiet work environment, and sometimes specific technical equipment or certifications. Applicants should verify job postings directly on Amazon's official careers site to avoid scams.

What are some common challenges faced by professionals handling Amazon dispute resolution, and how can they be effectively managed?

Professionals working in Amazon dispute resolution often encounter challenges such as navigating complex policies, managing high volumes of cases, and communicating effectively with both customers and internal teams. Staying current with Amazon's evolving procedures and guidelines is crucial to ensure disputes are resolved efficiently and fairly. Effective time management, attention to detail, and strong negotiation skills are key to managing these challenges and maintaining positive outcomes for both customers and the company.

What is the difference between Amazon Dispute vs Amazon Customer Service Representative?

AspectAmazon DisputeAmazon Customer Service Representative
Primary RoleHandling and resolving disputes related to orders, payments, or account issuesAssisting customers with inquiries, order processing, and general support
Required SkillsConflict resolution, problem-solving, knowledge of dispute policiesCommunication, customer service, product knowledge
Work EnvironmentTypically in dispute resolution teams, often remote or office-basedCustomer support centers, remote or on-site
CertificationsNot usually required, but familiarity with Amazon policies helpsCustomer service certifications beneficial but not mandatory

Amazon Dispute specialists focus on resolving specific issues related to order or payment disputes, requiring conflict resolution skills. In contrast, Amazon Customer Service Representatives handle a broader range of customer inquiries and support tasks. Both roles are essential in maintaining customer satisfaction but differ in scope and focus.

Does Amazon really pay you to work from home?

Amazon Dispute roles, like customer service or technical support, often offer work-from-home opportunities with competitive pay and flexible schedules. These positions typically require basic computer skills and a reliable internet connection, and compensation varies based on role and location.

What are Amazon Dispute specialists?

Amazon Dispute specialists are professionals who handle issues related to contested transactions, chargebacks, and claims on the Amazon platform. They investigate customer complaints, review documentation, and communicate with both buyers and sellers to resolve disputes fairly. Their goal is to ensure compliance with Amazon’s policies while protecting the interests of all parties involved. These specialists play a crucial role in maintaining trust and satisfaction among Amazon users.

Is Amazon layoff 30,000 employees?

There have been reports of Amazon planning to lay off around 30,000 employees, primarily in corporate and technology roles, as part of restructuring efforts. These layoffs are part of broader industry trends and Amazon's ongoing cost management strategies.

What are the key skills and qualifications needed to thrive as an Amazon Dispute Specialist, and why are they important?

To thrive as an Amazon Dispute Specialist, you need a strong understanding of Amazon’s policies, e-commerce operations, and experience with dispute resolution processes, often supported by a background in customer service or account management. Familiarity with Amazon Seller Central, case management tools, and ticketing systems is typically required. Exceptional attention to detail, problem-solving skills, and effective written communication make someone stand out in this position. These skills ensure accurate resolution of disputes, maintain seller and customer satisfaction, and support compliance with Amazon’s standards.
Infographic showing various Amazon Dispute job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Temporary. Highlights an 100% In-person job distribution, with an average salary of $50,996 per year, or $24.5 per hour.
Principal, Technical Business Developer, Capital Equipment and Strategic Sourcing

Principal, Technical Business Developer, Capital Equipment and Strategic Sourcing

Amazon

Austin, TX

Full-time

Posted 16 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,847 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

As a Principal Technical Business Developer, you will serve as the senior individual contributor and subject matter expert for capital equipment sourcing, contract negotiations, and supplier management. You will own the end-to-end procurement lifecycle - from supplier identification and RFQ execution through contract award and delivery - for high-value equipment, automation systems, tooling, and more.
Reporting to the Director of Supply Chain, you will be the technical procurement authority for the organization.

You will partner closely with partner teams across the organization to ensure material readiness and targets are met as the project progresses. You will set the standard for how procurement operates and guide sourcing managers and buyers through thought leadership and process design.
Key job responsibilities
- CAPEX Sourcing Strategy and Portfolio Management: Own end-to-end capital equipment sourcing across multiple advanced product portfolios, including supplier identification, market analysis, RFQ/RFP execution, total cost of ownership modeling, and award decisions across equipment, automation systems, tooling, and infrastructure.

Define and implement sourcing approaches that optimize cost efficiency while advancing technical capabilities.
- Contract Negotiations: Lead complex negotiations with OEMs, equipment manufacturers, and service providers - structuring commercial agreements covering pricing, payment terms, warranties, SLAs, and long-lead-time components, and managing the full contract lifecycle including amendments, renewals, and dispute resolution.
- Procurement Playbook Development: Develop and own sourcing frameworks, standard operating procedures, and operating mechanisms that scale with the organization - influencing and mentoring sourcing managers and buyers through technical guidance and thought leadership.


- Supplier Performance Management: Establish and manage supplier performance programs, including scorecards, SLAs, and regular business reviews. Identify and mitigate supply chain risks through dual-sourcing strategies, should-cost models, and contingency planning.
- Budget Management: Manage CAPEX budgets with cost controls, variance tracking, and change management governance.

Support material planning, inventory strategy, and spare parts availability. Drive large-scale cost optimization initiatives with demonstrated results.
- Cross-Functional Leadership and Partnership: Align equipment procurement timelines with site milestones and schedules in close partnership with cross-functional teams across the organization.

Serve as the procurement subject matter expert in cross-functional planning forums. Influence senior leadership on strategic direction and investment decisions related to the supply chain.
About the team
Amazon is building the next generation of robotics technology, and this role is key to our vision.

Our Supply Chain team is responsible for standing up and scaling the procurement, sourcing, and supplier management functions. We are a small, high-impact team solving complex problems at the intersection of technology and production - and we are looking for builders who want to shape something from the ground up.


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Hours and flexibility

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US