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Amazon Disability Services Jobs in Virginia (NOW HIRING)

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Amazon Disability Services information

What are Amazon Disability Services?

Amazon Disability Services are specialized programs and resources provided by Amazon to support employees and customers with disabilities. These services include workplace accommodations, accessibility tools, and guidance to ensure an inclusive environment. Amazon's Disability Services team works to remove barriers and promote equal opportunities for individuals with disabilities, whether they are applying for jobs, working at Amazon, or shopping on the platform. The team also helps navigate the accommodation process and provides ongoing support.

How does the Amazon Disability Services team collaborate with other departments to support employees with disabilities?

The Amazon Disability Services team works closely with HR, facilities, and management teams to ensure accommodations and support are effectively provided to employees with disabilities. Collaboration often involves assessing individual needs, implementing reasonable adjustments, and monitoring ongoing support to foster an inclusive work environment. Team members may participate in cross-functional meetings and project groups to address accessibility challenges and streamline accommodation processes. This collaborative approach helps ensure that solutions are tailored and sustainable for employees across different roles and locations.

What is the difference between Amazon Disability Services vs Amazon Customer Service?

AspectAmazon Disability ServicesAmazon Customer Service
Required CredentialsVaries; may include disability-related certifications or accommodations knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote; focused on support for employees with disabilitiesCall centers, remote or on-site; focused on assisting customers
Employer & Industry UsageInternal support for employees; HR-relatedExternal customer support; retail and e-commerce
Common Search & Comparison IntentUnderstanding support roles for employees with disabilitiesCustomer service roles at Amazon

Amazon Disability Services primarily focuses on supporting employees with disabilities within the company, often involving HR and accommodations. In contrast, Amazon Customer Service involves assisting external customers with their inquiries and issues. While both roles may require communication skills, their focus, credentials, and work environments differ significantly.

What are the key skills and qualifications needed to thrive in Amazon Disability Services?

To thrive in Amazon Disability Services, you need a solid understanding of disability accommodations, case management, and relevant employment laws, often supported by a degree in human resources or a related field. Familiarity with case management software, HR information systems, and ADA compliance tools is typically required. Strong communication, empathy, and problem-solving skills help professionals effectively advocate for employees and collaborate with stakeholders. These skills ensure that employees with disabilities receive appropriate support, maintaining legal compliance and fostering an inclusive workplace.

What are popular job titles related to Amazon Disability Services jobs in Virginia?

For Amazon Disability Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Amazon Disability Services jobs in Virginia look for?

The top searched job categories for Amazon Disability Services jobs in Virginia are:

What cities in Virginia are hiring for Amazon Disability Services jobs?

Cities in Virginia with the most Amazon Disability Services job openings:

Infographic showing various Amazon Disability Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Software Development Engineer, Amazon Route 53, Route 53 Resolver Firewall & Profiles

Amazon

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,091 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon Route 53 has an open position for a Software Development Engineer in Arlington, VA to join the team that designs, builds and operates Route 53 Resolver DNS Firewall and Route 53 Profiles.
We're looking for a mid-level Software Development Engineer to join our team. The team manages cloud-native DNS security and DNS resource management services that protect millions of VPCs from malicious domain activity and enable customers to centrally manage DNS configurations across their multi-account environments. You will be part of the team that ensures that DNS traffic is inspected, filtered, and governed securely, reliably, and at scale for enterprise customers running workloads across VPCs, hybrid networks, and multi-account organizations. Along with the team you will design and build new solutions for the services, models for detecting new threats and attacks by working with stakeholders across the company and with our external partners.
Key job responsibilities
As an SDE, you will work across the entire stack-control plane, data plane, API surfaces, and deep integrations with Route 53 Resolver, VPC networking, Private Link, AWS RAM, AWS Firewall Manager, and AWS Organizations. You will design and build advanced detection features, enhance configurability for customers, and help architect next-generation protections including agentic attack prevention capabilities. You will also help drive system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large-scale distributed systems or networking software, great communication skills, and a motivation to achieve results in a fast-paced environment.
A day in the life
At Amazon Web Services, we like to "work backwards": we start by understanding what customers need and use that to guide our software engineering. We're looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers' hands. Our best ideas become even better when we get feedback from real customer use. The sooner we can get that feedback, the more quickly we can grow.
On a typical day, you might investigate a DNS threat pattern to improve detection accuracy, prototype a new filtering capability, instrument code to report security metrics, collaborate with partner teams on integration designs, code up a feature for centralized profile management, or draft a proposal for a new agentic protection capability.
About the team
This team designs, builds and operates the high availability enterprise scale DNS Firewall service along with Route 53 Profiles. DNS Firewall provides DNS-layer protection natively using models designed and built by the team and through partnerships with major DNS security providers. Route 53 Profiles enables customers to apply DNS-related configurations-including Resolver rules, DNS Firewall rule groups, and private hosted zone associations-across multiple VPCs with a single, shareable configuration. Together, these services form a critical part of AWS's network security and governance story, serving customers ranging from startups to the largest enterprises.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US