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Amazon Disability Services Jobs in Rhode Island (NOW HIRING)

Infosys

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care ... services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Infosys Limited Digital

Amazon Connect Architect

Johnston, RI · On-site

$64 - $84.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services including Amazon Bedrock, foundation models, prompt engineering, and RAG architectures ... Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care ...

Amazon

Area Manager II - Johnston, RI

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... If you have a disability and need a workplace accommodation or adjustment during the application ...

Infosys Limited Digital

Amazon Connect Developer

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Agentic AI Services Technical Skills 3 Technology|data science|PYTHON Overview The Infosys ... Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care ...

Kelleher Logistics LLC

Delivery Driver

Providence, RI · On-site

$23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... an Amazon Delivery Service Partner looking for enthusiastic, team players to deliver Amazon ... color, disability, religious beliefs, or sexual orientation. Job Types: Full-time, Part-time ...

Kelleher Logistics LLC

Delivery Driver

Providence, RI · On-site

$23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... an Amazon Delivery Service Partner looking for enthusiastic, team players to deliver Amazon ... color, disability, religious beliefs, or sexual orientation. Job Types: Full-time, Part-time ...

Infosys

Amazon Connect Developer

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care ... services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Infosys

Amazon Connect Developer

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care ... services and consulting. We enable clients in more than 50 countries to navigate their digital ...

Freedman HealthCare LLC

Data Engineer 1

Providence, RI · On-site

$80K - $96K/yr

... customer service, and outreach * Knowledge of US healthcare policy, trends, and factors such as ... Experience working with cloud or warehouse platforms such as Amazon Redshift preferred

GXO Logistics

Sr. Project Manager (Data & AI)

NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... disability and the opportunity to participate in a company incentive plan. What you'll do on a ... GCP), Amazon Web Services (AWS), or similar technologies. * Demonstrated experience leading ...

Cushman & Wakefield

Safety Technician

Johnston, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

At C&W Services, we live by the belief that Better Never Settles. We're dedicated to creating a ... Conduct audits on a timely basis to ensure compliance with Amazon, CWS, and local/state/federal ...

All JobsAmazon Disability Services JobsAmazon Disability Services Jobs in Rhode Island

Amazon Disability Services information

What are Amazon Disability Services?

Amazon Disability Services are specialized programs and resources provided by Amazon to support employees and customers with disabilities. These services include workplace accommodations, accessibility tools, and guidance to ensure an inclusive environment. Amazon's Disability Services team works to remove barriers and promote equal opportunities for individuals with disabilities, whether they are applying for jobs, working at Amazon, or shopping on the platform. The team also helps navigate the accommodation process and provides ongoing support.

What are the key skills and qualifications needed to thrive in Amazon Disability Services?

To thrive in Amazon Disability Services, you need a solid understanding of disability accommodations, case management, and relevant employment laws, often supported by a degree in human resources or a related field. Familiarity with case management software, HR information systems, and ADA compliance tools is typically required. Strong communication, empathy, and problem-solving skills help professionals effectively advocate for employees and collaborate with stakeholders. These skills ensure that employees with disabilities receive appropriate support, maintaining legal compliance and fostering an inclusive workplace.

How does the Amazon Disability Services team collaborate with other departments to support employees with disabilities?

The Amazon Disability Services team works closely with HR, facilities, and management teams to ensure accommodations and support are effectively provided to employees with disabilities. Collaboration often involves assessing individual needs, implementing reasonable adjustments, and monitoring ongoing support to foster an inclusive work environment. Team members may participate in cross-functional meetings and project groups to address accessibility challenges and streamline accommodation processes. This collaborative approach helps ensure that solutions are tailored and sustainable for employees across different roles and locations.

What is the difference between Amazon Disability Services vs Amazon Customer Service?

AspectAmazon Disability ServicesAmazon Customer Service
Required CredentialsVaries; may include disability-related certifications or accommodations knowledgeHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote; focused on support for employees with disabilitiesCall centers, remote or on-site; focused on assisting customers
Employer & Industry UsageInternal support for employees; HR-relatedExternal customer support; retail and e-commerce
Common Search & Comparison IntentUnderstanding support roles for employees with disabilitiesCustomer service roles at Amazon

Amazon Disability Services primarily focuses on supporting employees with disabilities within the company, often involving HR and accommodations. In contrast, Amazon Customer Service involves assisting external customers with their inquiries and issues. While both roles may require communication skills, their focus, credentials, and work environments differ significantly.

What are popular job titles related to Amazon Disability Services jobs in Rhode Island?

For Amazon Disability Services jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Amazon Disability Services jobs in Rhode Island look for?

The top searched job categories for Amazon Disability Services jobs in Rhode Island are:

What cities in Rhode Island are hiring for Amazon Disability Services jobs?

Cities in Rhode Island with the most Amazon Disability Services job openings:

Amazon Disability Services jobs near you
Infographic showing various Amazon Disability Services job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Amazon Connect Solution Architect

Tata Consultancy Service Limited

Johnston, RI • On-site

$150K - $197K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Must Have Technical/Functional Skills
Required Skills
• Deep expertise in Amazon Connect Architecture and Solution Design.
• Strong knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, CloudWatch, EventBridge, and IAM.
• Experience with IVR design, intelligent routing, CTI integrations, and omnichannel contact center solutions.
• Knowledge of REST APIs, microservices, event-driven architectures, and cloud-native application design.
• Experience integrating Amazon Connect with CRM platforms such as Salesforce, ServiceNow, or similar systems.
• Strong understanding of security, authentication, compliance, and enterprise architecture principles.
Preferred Qualifications
• Experience with Amazon Lex, AWS Bedrock, Conversational AI, Voice Bots, and Contact Center Analytics.
• Banking, Financial Services, or large-scale customer service transformation experience.
• AWS Solutions Architect and/or Amazon Connect certifications preferred.
• Experience leading cloud migration and modernization initiatives.
Roles & Responsibilities
• Architect and design enterprise-grade Amazon Connect solutions for voice, chat, IVR, and omnichannel customer engagement.
• Define contact center modernization and cloud migration strategies.
• Design integrations with CRM, customer data platforms, workforce management, and enterprise applications.
• Develop architecture for conversational AI, virtual assistants, voice bots, and self-service solutions.
• Establish security, compliance, resiliency, and operational standards for contact center platforms.
• Provide technical leadership, solution governance, and architecture oversight throughout project delivery.
• Collaborate with business stakeholders, product owners, development teams, and vendors to align solutions with business objectives.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $150,000 - $197,000 a year

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