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Amazon Delivery Supervisor Jobs in Alberta (NOW HIRING)

Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge ... Amazon freight. Team leadership and monitoring * Mentor and support Package Handlers during ...

Foreman (Red Deer)

Calgary, AB · On-site

CA$38 - CA$45/hr

Our trusted reputation is based on honesty, integrity and delivering results. We say what we mean ... Our previous and current locations include Amazon HQ, YVR Airport, University of British Columbia ...

Foreman (Red Deer)

Calgary, AB · On-site

$38 - $45/hr

Our trusted reputation is based onhonesty, integrity and delivering results. We say what we mean ... Our previous and current locations include Amazon HQ, YVR Airport, University of British Columbia ...

Amazon Delivery Supervisor information

What is an Amazon Delivery Supervisor?

Amazon Delivery Supervisors are professionals responsible for overseeing the daily operations of delivery teams, ensuring packages are delivered efficiently and safely to customers. They manage delivery drivers, coordinate routes, handle customer concerns, and ensure compliance with company policies and safety standards. Their role is crucial for maintaining high delivery performance and customer satisfaction within Amazon's logistics network.

What are the key skills and qualifications needed to thrive as an Amazon Delivery Supervisor?

To excel as an Amazon Delivery Supervisor, you need strong leadership skills, experience in logistics or delivery operations, and typically a high school diploma or equivalent (with a bachelor's degree preferred). Familiarity with route optimization software, delivery tracking systems, and basic Microsoft Office applications is important. Excellent communication, problem-solving abilities, and the capacity to motivate and manage teams are standout soft skills in this role. These skills ensure efficient delivery operations, high team performance, and outstanding customer service in a fast-paced environment.

What are the main challenges faced by an Amazon Delivery Supervisor, and how can they be addressed?

Amazon Delivery Supervisors often face challenges such as managing tight delivery schedules, ensuring driver safety, and maintaining high customer satisfaction. Balancing the need for efficiency with the well-being of delivery associates requires strong organizational and communication skills. Proactively addressing issues like route optimization, equipment maintenance, and team motivation can help mitigate these challenges. Regular feedback sessions and collaboration with other supervisors also contribute to smoother operations and better team performance.

What is the difference between Amazon Delivery Supervisor vs Amazon Delivery Associate?

AspectAmazon Delivery SupervisorAmazon Delivery Associate
Primary RoleOversees delivery operations, manages drivers, ensures timely deliveriesDelivers packages to customers, follows delivery routes
Required CredentialsHigh school diploma, leadership skills, sometimes driver’s licenseHigh school diploma or equivalent, valid driver’s license
Work EnvironmentWarehouse and delivery vehicle management, team supervisionOn-the-road delivery, customer interaction
Industry UsageManagement level within Amazon logisticsFrontline delivery role within Amazon logistics

The Amazon Delivery Supervisor focuses on managing delivery teams and operations, while the Amazon Delivery Associate handles the actual delivery of packages. Both roles require similar credentials, but the supervisor position involves leadership and oversight responsibilities, whereas the associate role is more customer-facing and delivery-focused.

How to become an Amazon Delivery Supervisor?

To become an Amazon Delivery Supervisor, candidates typically need previous experience in delivery or logistics, strong leadership skills, and familiarity with delivery operations. A high school diploma or equivalent is usually required, and some roles may prefer or require a valid driver's license and knowledge of safety protocols. Advancement often involves demonstrating reliability, organizational skills, and the ability to manage a team effectively.

What is the salary of an Amazon Delivery Supervisor?

The salary of an Amazon Delivery Supervisor typically ranges from $40,000 to $60,000 per year, depending on location and experience. Supervisors in this role oversee delivery operations, manage teams, and ensure timely deliveries, often working in a fast-paced environment with opportunities for advancement.
Infographic showing various Amazon Delivery Supervisor job openings in Alberta as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution.

Sort Supervisor

Grande Prairie, AB • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and warehouse checks.

  • Respond to emergencies asrequired.

Operations management

  • Supervise sorting, scanning, and processing packages (including defective items and returns).

  • Ensure sorting operations are completed correctly and efficiently

  • Oversee shipping, receiving, dispatching, and inventory management.

  • Unload trailers and verify freight against manifests.

  • Unloading and Loading: Assign labor, unload pallets.

  • Assist with Sorting, helpwith sorting packages and envelopes as needed.

  • Inbound and outbound freight movement Management support,

  • Confirm and communicate with optimization team on daily bases beforestartoperations

  • Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, andmonitorFMC for Amazon freight.

Team leadership and monitoring

  • Mentor and support Package Handlers during thesortprocess.

  • Coach and mentor warehouse associates, including training new hires.

  • Schedule warehouse associates

  • Evaluate and assess employee performance,workplace conduct and compliance asrequired, including discipline whereappropriate.

Quality control

  • Conduct quality checkups and sorted freight and inbound and outbound process.

Administration and reporting

  • Perform data entry as needed.

  • Complete and Submit Reports

  • Handle driver credentials, BOL exchange, and secure docking.

  • cost control

Warehouse Organization & Maintenance

  • Ensure warehouse cleanliness and organization.

  • setup sorting layout

  • Other duties as assigned

Work Environment:Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.